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    Open Road Bicycles

    3.6 (17 reviews)
    Open 10:00 am - 6:00 pm

    Services - Open Road Bicycles

    Bike repair and maintenance

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    Review Highlights - Open Road Bicycles

    I especially appreciated how Scott treated my son and talked directly to him to make sure the bike fit his body.

    Mentioned in 5 reviews

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    Tucker Cycles - Tucker Cycles (left)

    Tucker Cycles

    (22 reviews)

    $$

    Avondale

    I had been a Tucker Bicycles customer for just over a year. And despite the few opportunities I had…read moreto take my bike there, my overall experience has been quite pleasant and the service/price ratio is quite decent. However, a month ago I went again to look for a general quote for the maintenance of a bicycle. This appointment lasts almost two weeks. And when Mr. Tucker calls me to tell me the total amount, I asked him not to do any repairs, since it did not make sense for me to make such an investment for a bycicle that I did not even expect to keep, (even I told him that I wanted to buy a GT and I asked if he had any and he said no). Apparently not agreeing to these repairs, Mr. Tucker did not like, since after that his treatment to me changed drastically , being particularly rude when I went to get the bike. I decided don't care about it and a week later, after buying a GT at Dickies, I decided to take it to him for a tune up, trusting his work to get it set up. From the outset he tells me that I have to leave the bike again for two weeks (a time that seemed exaggerated to me due to the work to be done) but I agreed without any problem. Exactly 11 days after I drop off my bike, I decide to bring my girlfriend's bike to them for a simple chain adjustment with the intention of having it ready when the other bike is ready. To my surprise, my previous bike was ready, but with the particularity that the rear wheel had been changed. When I ask how that was possible my bike it's completely NEW, Mr. Tucker tells me that the tire had a hole in it. My surprised reaction at not understanding how it was possible, the bike was new, I hadn't used it even once. Also, since it was possible that they had not called or sent me a message before changing the tire, Mr. Tucker told me that he had called me days before, which was a lie and I even showed him that I had no call for them. So, let's see, how is it possible that there is no record or check list of the good and/or bad things when a bicycle enters your workshop? Second, how come repairs are made without prior authorization! To me the only motive or reason why he did it was because of his displeasure when I didn't agree to have the bike he had taken a month earlier repaired. He was quite unprofessional in the way he handled the whole situation and disrespectful to a customer. Obviously I will not return there and I will make sure that no one I know does.

    This is the best bicycle shop in Riverside, Avondale, Ortega, and Murray Hill. Holt is…read moreknowledgeable, and fair in his pricing. I will not take my bicycle to any other store.

    Open Road Bicycles - bikes - Updated May 2026

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