Great service! Knowledgeable and quick to repair my bike. Had been riding my Day 6 bike in 1 gear for the last week or so. When the shops opened up I stopped by and they were able to replace the gears in 1 day. Very reasonable read more

Exceptional expertise and service. She went above and beyond to make me understand the repairs needed and what were my options. Great customer service! I would return with any additional biking needs I may have in the future. read more

Although the name doesn't inform you of this, you can find some really great skateboard accessories and supplies here in this shop. What's really cool is that they can kit up a whole custom board set up for you for only $110.00!! That is less than a lot of premium pre-made boards at retail cost. Now being the mother of a skateboarding kid, buying a premium board is a waste of time for my industrious son. He always deconstructs the board and re-kits it with his own custom fittings. So I love that this company puts everything together for you for FREEEEEEE (whoo hoo!) AND you pick out your own fittings. The guys here are very helpful and didn't try to up sell me or my son during the course of this board creation! Love it!! Kit contains: -Board -Grip tape -Trucks -Bearings -Wheels -Misc hardware = AWESOME shop with an AWESOME deal!!! read more

My son had a great experience with this establishment and wanted to write his own review. Here it is : I had an issue with my bike and the chain kept falling off. It's a gear bike so it is a little more complicated than i am used to. I took it in to bikes kites and more and they figured out what was wrong and they had my bike fixed in less than an hour. If you have any problems with your bike go to bikes kites and more. THANK YOU SO MUCH BIKES KITES AND MORE!!!!! read more

My review is long overdue, the staff at Bikes Kites and More are honest, professional and tech savvy!! For the past two years, I have completed Ragbrai ( 400+ miles in 7 days ) without a single issue on bikes I have purchased from BKM. No matter what riding level ( newbie to advanced ), BKM will prepare you for your adventure! No sales fluff, just clear and concise recommendations to help you safely perform at your best! I have been riding for 20+ years, mountain and road bikes but I have never had such a great experience until I started going to BKM! Thanks BKM! Doug P. read more

Recently moved to the area and needed a few upgrades to my bike, the staff spent a good deal of time discussing my needs, suggesting various options and ultimately completed my desired upgrades. Truly helpful and interested in my needs as a cyclist! Will definitely be back! read more

Based on previous reviews, was leery, but it was the closest place to my house.... Once there met a delightful business woman (sadly, I forgot her name) who not only fixed my tire for only $15 in less than 5 minutes, but walked me through options on a bike rack (bummer... I either need a new car or a trailer hitch to make one work) and was a delightful knowledgeable person - Hope I don't get another flat - but if I do, I'll be back...Any when it's time to switch cars, be back for a rack and to trade in our mountain bikes on some beach cruisers!!! read more

I'm not sure how they hope to make any business if they treat all their customers like they treated me. I'm an avid biker but the lady in there treated me like I didn't know anything about life when I asked her a simple question about pumps. Her tone through the entire transaction was curt and condescending. I asked her very nicely if she wouldn't mind letting me fill up my tires in the meantime (something most shops will do for free) and she wanted to charge me for it. I declined her offer and she said something in a very rude tone about being a business. I'd rather buy a pump from a big corporation like target than support this woman's bad attitude. I urge you all to avoid this shop! read more

Stay away: Overpriced. Poor repairs. The last 2-3 times we have taken our bikes here the service has been very costly for minor tweaks and repairs. While the person who operates the shop is quite nice the QUALITY and SERVICE is poor at best. Do yourself a favor and go someone else rather than overpaying for sub-par service. read more

Great little shop. It had been nearly 40 years since I bought a bike, so this was originally just a fact finding stop. Tracy, the owner, spent at least a half hour going over questions, styles, intended uses and fittings of a bike, even without me committing to any type of purchase. She also let us test ride a few styles to make sure we weren't getting too much or too little of a bike, not getting that at WalMart. When she was done I felt like I had received a full class of knowledge on current bikes and purchasing tips. Comparing prices, provided extras, quality of her products and staying local, it would be hard to beat the deal she offered me. I ended up buying two bikes, and she even delivered them for free. I find the negative reviews hard to believe as Tracy was fantastic to us and provided a very pleasant purchasing experience. I not only encourage you to take a look, but I also enthusiastically and confidentially recommend this shop for all your biking needs. read more

Took my daughter's bike in for repair after she managed to mangle the entire derailleur and chain into the rear spokes. I wasn't looking to spend a lot of money repairing a fairly inexpensive bike, but I couldn't leave my kiddo without her wheels. The folks here were very helpful from the second they saw me pull in. The quickly addressed the problem and asked questions to make sure they were not going overboard on new parts. The bike was repaired the next day for a fraction of what I expected to pay. They called to let me know it was ready and it was clean and ready to roll when I got there. The bike is much better than it was when it was new. They were a pleasure to a meet and did a wonderful job with the repairs. read more

Went in last year for a broken crank and they said they can replace it. After two days came back in to pick up and noticed it didn't look the same and looked used. They replaced it with a used crank but charged me for a new one. They did correct problem. Came back a second time after calling about adjusting my brakes and the lady said bring it in. Same bike by the way. Brought the bike in an the gentleman said we don't work on bikes not purchased from a bike shop (got it at Walmart) I told him you just worked on the bike for my cranks. He said sorry cant help you. WOW. You would think in today's times any business is good business. I guess not. Using a competitor now down the road that works on all types of bikes read more

Just continue to get great service from them. Had issues with a "big store" bike we bought my son. Went here to buy him a new bike and owner actually bought the other one from us ! My son also got a Penny Board from them that is really great. They also work on wife's road bikes and always do a feast job. Love them ! read more

So so on service and staff demeanor. Took bike in for tune up and picked up bike and when I got home had really really squeaky brakes. Brought it back they recommended upgrade brake pads which was fine. Came back third time and the senior technician said it's good and I asked if they checked it and they said yes. Low and behold took it outside and even worse than b4. Tracey I believe is owner with the husband as service technician . He grabbed the bike rolled his eyes, mumbled something under his breath and went back to fix it. Tracey on the other hand was apologetic and professional. Brought bike back out and test ride again and guess what still squeaking but not as bad. He said they need broken in and can't and won't doing anything else and stumbled off like a child. Tracey apologized and said no charge for brake pads. You figure something so basic to fix.... couldn't... but his piss poor attitude is the reason why the 2 stars. She did the right thing but he and his attitude need an adjustment read more

Took 2 bikes to have new tires out on. Was quoted $200 for everything. Went to pick up bikes and charged me $413.00! They claimed to have done a "tune-up" which I never asked for and dirt was still in components leading me to believe that a tune up was done. How can you do a service and make me pay when I never requested it? Then when I questioned them, they re-stated to say it was a "labor charge" of $180.00 to put ties on a bike! This place is a rip off! Stay away from this place. read more