Zero customer support. Got an awning. Realized I needed their side mounts. Ordered them…read more Cannot get them to line up. The holes are slightly off for the bolts. I have tried for over a week to reach kammok. Email, phone calls with voicemails left, text, instant messages. Zero response. Everytime I call it says they're not available. They charge an absolute premium for their products and then can't bother to be available for customers at all.

Bad customer service, bought a hammock bundle and they shipped incomplete. ruined my weekend trip…read more talked to CS and and was told my desired color was not available and nobody even bothered to communicate.

Texas Gadget Co. was perfectly stocked for everything I needed when heading out west from Austin…read more Can you believe you cannot buy a fly fishing leader anywhere in Austin? Not Whole Earth, not Academy, not McBrides. Skip the last minute gear shuffle in town and just get everything you need straight off the hwy at TGC! Mike and his sons were all working there and helped me and my son get on the water before sundown.

A tip of the hat to the owner & staff here. They were able…read moreto procure 3 special orders: Filson, Yeti, and Orvis that were notoriously tough to find. They came through big time. Impeccable service. Gorgeous shop. This place is a DREAM for any outdoorsman or Texas gentleman. They only stock the best heirloom hunting & outdoor gear and back it up with high caliber service. Looking forward to taking my son here one day - that in itself says a LOT.

I drove from work in Austin all the way back home in Kyle to get my daughter, and this place is…read moreclosed at 5pm. Yet, sign says open till 6pm. Opens @ 6pm tomorrow. Screw that. I'm ordering online and not coming back. Do better!

My first awareness and interaction with the SwimFreak team began with an on-line search for a…read morespecific set of Speedo goggles - and, ended with my intent to embrace "Texas' Favorite Swim Shop," as our favorite swim store for two reasons: 1) The very responsive team, not only fulfilled my request for multiple pairs of these 'hard to find' goggles, but very graciously added a 'bonus' pair to my order knowing how much I like the particular model; and, 2) I learned that, besides their two original stores in the San Antonio-area, SwimFreak also have a full-service shop in Austin which is very convenient to where we have a 2nd home and our children/grandchild reside :-). SwimFreak is now our primary "go-to" for on-line/remote orders to support our open water swimming while at home on Kaua'i; and, in-store shopping for our pool and fresh water swimming while in Austin :-). Thanks greatly SwimFreak, you rock!!

Stopped in to Bat Monsters on Sunday afternoon and was immediately greeted by a helpful smiling…read moreface. Looks like this place is family owned and the whole family was on hand. Never felt pressured and our salesgirl was knowledgable and had several bats for my 12 year old to try out in their testing area. Not sure where they stand on prices - didn't feel the need to shop it around too much so I can't tell you where they land there. All in all I'd definitely give these folks my business again.

This company is dishonest to work with. Purchased bat online on there website via PayPal. After…read moreweeks of saving his money to order the bat, my 9 year old son received the wrong size bat that had to be shipped from TX to CA. They sent the wrong bat. We immediately paid our own shipping and sent bat back. After a week and a half of waiting for our PayPal refund...we never received it. We were promised twice the refund was made. We called PayPal twice and they advised no refunds were initiated and they would see a refund transaction right away. Because we opened a dispute....PayPal refunded us the money...not Monster Bats. Do not order from this company online and do not believe the representations made by the people that work there. Thank goodness for Paypal payment protection.

Tackle shop is a great place! Couldn't be more excited they opened up right outside of Mueller. The…read moreguys/gals inside were awesome. Super helpful and didn't feel rushed. They have products that you can't find at the big fishing box stores. I will be happy to support these folks and welcome them in.

Anglers come visit this cool fishing supplies shop! Andrew Le and his team are super helpful and…read moreknowledgable. They are passionate fishermen that loves sharing tips and would guide you on your setup. They have great pricing and rare lures! Tackle Shack ATX is conveniently located off the highways. Stop by and support your local Austin small business!

Ever thought man, "I wanna be like Jesus and walk on water today." Well you can't but you can try…read morestanding on water with stand up pattle boarding or SUP as the kids call it. This place has plenty of room to paddle and an amazing view of the city. Such a good view that your girlfriend will ask you to take photos of her in front of the city while on the water and you clutch her phone with a death grip knowing if you drop it it may be your death. Only issue here is limited parking. Don't park on the sides of the road. Tried that got a ticket. So come early and get a spot in their tiny parking lot or über on over here. Austin PD makes bank on parking citations from this business, wait to support the city of Austin.

SUPATX is a national brand. They have a store in Southern California, Austin, and Florida. The…read moreAustin location is near the Freebirds world Burritos. The store is a single room with boards lined up on the walls. If you want, you can check out the SUPATX website and see a live feed (uh, kind of stalker like haha). With my familiarity from surfing, a used board was my intention. I met Chris, who was extremely helpful. He showed me two used boards and gave me the history behind them. One board was in stellar condition with some wear and tear. The other board had a dent from shipping, which they repaired. I purchased the formerly dented board and he told me that they will fix it if I have any issues in the future. He hooked it up with a great deal. Because we had some kill time, he let us play with the balance board in the shop. He did not mind us bringing our dog into the shop. Lastly, he helped us strap the board to the SUV. Finally, they sell a variety of accessories: water cameras, dry pouches, leashes, bags, coolers, waterproof speakers, etc. Check these guys out for some amazing boards and great times.

This place is great and much needed for our area. The young man that helped me was very kind and…read moreknowledgeable. He knew things about the shoes that I never would have considered. The shoes are the same price as Dicks or any online store. I also scanned my feet in their machine and was blown away by the amount of information I learned- especially that my left foot was a half a size bigger than my right. I had been buying the wrong sized shoes my whole life! Anyway, I highly recommend Pulse for shoes for the whole family. I can't wait to bring my boys in to get their feet scanned and evaluated.

incredible service from the staff! extremely innovative and modern with a diverse selection of…read moreclothing & shoes to choose from. will definitely be coming back again!

I took the Open Water diving course in June and had an amazing time. I was terrified to do the…read moreclass at the beginning, but Jez did an amazing job of making me feel comfortable diving. All of the skills build on each other, so you don't jump right into it and you get comfortable as you go along and learn more skills. Jez was encouraging and went the extra mile to help those of us who felt nervous about doing certain skills. He is also really funny, which helps time go by really fast! I am considering signing up for an Advanced class with Jez, since I liked the Open Water course so much. I highly recommend Scubaland as well. They are really helpful and the course itself teaches you skills ranging from how to put your gear together to learning about what to do if your air runs out underwater.

I was explicitly told the service for my regulator would cost no more than $200. When the work was…read morecompleted, I was charged approximately $410 which is more than double the maximum amount I had been quoted. I was not contacted beforehand to approve a $400 charge or given the opportunity to decline the additional cost. They "Fixed" things like a battery change that didn't even need to be changed out or replaced. No communication at all about anything. If I Would have known I would have never went here. The worst part is I've been a repeat customer who even got a certification here. Owners should be ashamed.