*Trust your gut! My interaction was an enough to take my kids elsewhere after being clients with…read moreoffice for over 10 years. The most recent visit was horrible. All the staff is new including the dentist. The employee doing my 12 year olds X-rays had a difficult time and attempted over and over. When the dentist who was very much lacked bedside manner reviewed he proceeded to say my child needed a root canal and was referring her to dental surgeon. I took all my children to a new office/dentist for second opinion. NOT EVEN A CAVITY! The X-rays visits were 2 months apart.... Again use caution if taking your kiddos there. In the past they were amazing but no longer.

The front desk ladies are very considerate and understanding…read more I was very impressed with the gentleness and care from doctor and hygienist.

There's ALWAYS A PROBLEM because they are understaffed and new staff is overwhelmed. The lab in my…read morecase NEVER GETS THE FIRST ORDER CORRECT. I had to wait almost 4 months for a new denture and when the 2nd final one came back,it still wasn't right and the Doctor and Assistant gave me attitude like it was my fault. FRUSTRATING EXPERIENCE THAT WILL MAKE YOU WANNA CURSE THEM OUT. Also, the phones to the Corporate office are all rigged to go into voicemail and you cannot reach Corporate or Customer Care to state a complaint. I encourage everyone to contact the American Dental Association AND THE BETTER BUSINESS BUREAU to stop this community abuse

with oregon health plan, so we are treated like the lowest of the low, 6 months out for an appt, if…read morelife changes and you have to chang the appt its another 6 months or more, go else where they say our teeth are part of our health but then make us wait a year, clearly they dont care about us low lifes

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

Update! I just had a nice phone call with the lady that handles the billing and insurance. She…read morelooked up the insurance and found it was 100% covered for us and applied it for everyone on that plan. It was a very productive call and I appreciate the level of concern that she had. I'm going to update my review based off my level of care and service as a result and assume that moving forward the insurance issues will be taken care of. From my interactions with the front desk I did not know that there was anyone else to talk to about issues like this, so definitely give their billing team a call if you have any issues like I had, she sounded very willing to work with figuring things out.

Dr. Dan provided a compassionate, ​ expert and customized replacement crown within 5 hours of my…read morecall. Where does that happen? Only at Stambaugh, DMD ALSO awesome team work!

I called for appointment it's been over 10 days still i didn't get response and this is not the way…read moreto do business. Very disappointed.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

The staff is great. Dr. Anderson is highly skills and is update on various dental services…read more Everyone is very personable and accommodating. I had a dental emergency and Dr. Anderson re-arranged his daily schedule to fit me in. This dental office is one of the highlights of our moving to Springfield five years ago.

If you need prompt expert service Dr. Nate is your guy! He really does it all. The staff here are…read morevery delightful as well He was able to squeeze my daughter in for a tooth removal. He had her giggling right away so she wouldn't feel nervous .

My entire family has received braces from Dr Binion. There office is amazing. Wonderful company.read more

Andy is considerate, kind, helpful, super qualified and has a great staff!…read moreKarl Wagenknecht, DMD

Very poor. I was quoted 1k out of pocket and they knew I only had 1k a year in insurance. This was…read moresupposed to take place over 2 years (3months) so 3k total. They messed up my appointments so i was over charged the first year. On top of that they gave me the wrong promo when billed so I was given late fees and interest charges. When I called they said it was my fault for not knowing when and how much they charged insurance... I was 26 at the time and taken advantage of. It's a service I paid for them to get right, the appointments they scheduled were in conflict with my quote and how was I supposed to know?

I have been going to Dr. Raven's office(before it was Dr. Thurn) for 11 years and me experience has…read morealways been great!! The office staff is kind and helpful, and Karen, the RDH, who always does my cleaning is also kind gentle and thorough. Finally De Raven is wonderful, always explains exactly what needs to be done and why and listens to my concerns. I highly recommend Dr. Raven and his staff

I was looking for a new dentist in the Springfield/Eugene area and was so happy to find Dr…read more Robertson and his friendly staff. They fit me in right away and instantly made me feel welcome. Lonn is very professional, spends a lot of time explaining dental work to his patients and is very personable. I agree with the other reviewers who say this office feels more like a family experience than visiting a clinic. The front office staff also spent a lot of time explaining the billing process and detailing information about my insurance plan. Their transparency in medical billing was refreshing and much appreciated. I am actually looking forward to my next appointment, which is unusual since I used to enjoy the dentist about as much as I like doing taxes. Lonn is also a runner and coaches a local group, which fits into the Eugene running culture perfectly.

Best dentist ever. Best dental staff ever. The care provided is top-notch. I have moved away from…read morethe area and find myself missing the whole staff and the care provided. Best dental service I have ever had. My whole family and friends agree. Great care.

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Location, appointment scheduling, atmosphere were all great. Waited over 20 minutes. Amber…read more(hygienist) was great. Dr Welch, lacking in professional manner, interest in patient, with more attention to income than care. Directed unnecessary treatment above contracted insurance prices. I requested insurance give predetermination. Dental office charges: $1,080 charge, $540 would be my part. Insurance determines: $194 charge, $97 my part. Beware!