I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Location, appointment scheduling, atmosphere were all great. Waited over 20 minutes. Amber…read more(hygienist) was great. Dr Welch, lacking in professional manner, interest in patient, with more attention to income than care. Directed unnecessary treatment above contracted insurance prices. I requested insurance give predetermination. Dental office charges: $1,080 charge, $540 would be my part. Insurance determines: $194 charge, $97 my part. Beware!

For most of us, first impressions are important and can be indicative of the experience to follow…read more My initial phone conversation with Raegan was professional, attentive and caring. She took time to sincerely listen to my concerns and needs, and to get me scheduled for my particular situation. Britni was helpful during the medical info gather stage prior to my consultation. My in-person experience was just as professional and caring, consistent with my phone and email interaction. Dr Jeff proved to be a clear thinking pragmatist, presenting possible solutions, from best case to full restoration, in a clearly explained manner. He took time to fully evaluate my particular situation as well as listen to my thoughts and concerns, which I appreciate very much. Upon leaving their office, I had a treatment plan outline and maximum costs which may be forthcoming. So far, so good. The next review will be after the actual work is done, which is why we're here in the first place. If first impressions hold true, then my next experience should be a positive result. You have my full confidence, Dr Jeff. No pressure here.

Fantastic cleaning! Hygienist was super kind, and efficient. Office is spotless and receptionist…read morekind and welcoming! I had a great experience and booked my next visit in 6 months. Outstanding team!

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

My biggest fear has been the dentist.. A Big Thank You to…read moreeveryone in this office who eased my mind I left with a Better Smile! Thank snagging fir treating me like I treat others Your that 1 in a million!!!

Was lucky to find Dr Bergeson when we first moved to the area. We have experienced nothing but the…read morebest care with him and his wonderful team for ten years now. The whole crew there is friendly, caring and helpful. Dental tech Maggie makes my cleaning visits fun, that's hard to do! Always presented with different options for treatments to fit our budget. Five stars and then some!

I am very impressed with Gentle Dental at 440 Coburg Rd in Eugene, OR…read moreThe receptionist & x-ray employee were very professional & friendly. Dr. Ellis was excellent - very friendly, caring, & did a great exam - will most definitely will make this office my dental home.

Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!

This is hands down the BEST dental practice I have found. Everyone in the office has the same…read morepatient first philosophy They are kind, caring and work well as a team in the office. The care and follow up is thorough and you know what your care plan is ahead of time. The practice has a warm, attentive approach and a commitment to patient care. If you're looking for dental blends professionalism with genuine patient care. As a side note, I had to replace a crown recently and Ashley M was so knowledgeable and concerned she was getting the correct shade of tooth! In addition, the temporary crown fit perfectly, actually better than some of my permanent ones! Love the office staff!

Got taken care of fast and efficiently. Identified the problem accurately and had me in for a…read moreprocedure and taking care of the next day the speedy professionalism of upstairs and downstairs was fantastic. Definitely recommend and I'm definitely going back for more work when needed.

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

Update! I just had a nice phone call with the lady that handles the billing and insurance. She…read morelooked up the insurance and found it was 100% covered for us and applied it for everyone on that plan. It was a very productive call and I appreciate the level of concern that she had. I'm going to update my review based off my level of care and service as a result and assume that moving forward the insurance issues will be taken care of. From my interactions with the front desk I did not know that there was anyone else to talk to about issues like this, so definitely give their billing team a call if you have any issues like I had, she sounded very willing to work with figuring things out.