After researching and reading many reviews, I decided McKenzie River Dental was the place I wanted…read moreto try. Not having had any dental insurance for over 10 years, I hadn't seen a dentist in at least that long. I still don't have insurance, but I did have a broken and painful tooth, so I budgeted carefully to have it pulled. All I can say is if you are looking for a good dentist, this is the one you're looking for. The ladies were wonderful and so friendly. I got a timely appt, I did my paperwork online, they sent me appt reminders, and I did not wait a single second in the lobby past my appt start time. Dr. John Schilt was right on that tooth as soon as the xrays and initial exam by the assistant, whose name I may have forgotten, were completed. He deadened the area with no pain at all, and extracted that bad tooth in just minutes, NO PAIN!. I got a 5% discount for cash or check....who can argue? Dr. Schilt and every one of his lovely ladies were so friendly, but also professional at the same time. The office was clean and nice & cool. I have not one negative thing to say. I highly recommend giving this office a try if you are looking for a dentist. And the big plus for me is that it is only a few blocks from my house. Wherever you live though, it's worth the drive!

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

Update! I just had a nice phone call with the lady that handles the billing and insurance. She…read morelooked up the insurance and found it was 100% covered for us and applied it for everyone on that plan. It was a very productive call and I appreciate the level of concern that she had. I'm going to update my review based off my level of care and service as a result and assume that moving forward the insurance issues will be taken care of. From my interactions with the front desk I did not know that there was anyone else to talk to about issues like this, so definitely give their billing team a call if you have any issues like I had, she sounded very willing to work with figuring things out.

Very poor. I was quoted 1k out of pocket and they knew I only had 1k a year in insurance. This was…read moresupposed to take place over 2 years (3months) so 3k total. They messed up my appointments so i was over charged the first year. On top of that they gave me the wrong promo when billed so I was given late fees and interest charges. When I called they said it was my fault for not knowing when and how much they charged insurance... I was 26 at the time and taken advantage of. It's a service I paid for them to get right, the appointments they scheduled were in conflict with my quote and how was I supposed to know?

I have been going to Dr. Raven's office(before it was Dr. Thurn) for 11 years and me experience has…read morealways been great!! The office staff is kind and helpful, and Karen, the RDH, who always does my cleaning is also kind gentle and thorough. Finally De Raven is wonderful, always explains exactly what needs to be done and why and listens to my concerns. I highly recommend Dr. Raven and his staff

The staff is great. Dr. Anderson is highly skills and is update on various dental services…read more Everyone is very personable and accommodating. I had a dental emergency and Dr. Anderson re-arranged his daily schedule to fit me in. This dental office is one of the highlights of our moving to Springfield five years ago.

If you need prompt expert service Dr. Nate is your guy! He really does it all. The staff here are…read morevery delightful as well He was able to squeeze my daughter in for a tooth removal. He had her giggling right away so she wouldn't feel nervous .

Dr. Ewert is one of a kind. Just a down to earth great man. I always look forward to going to the…read moredentist. In this particular trip I walked in with a smile on my face because I couldn't wait for my dentist appointment. The wonderful assistant gave me and x-ray. Next Dr. Ewert beautifully explained the procedure I'll need from my little accident over the summer.(oops) I was in and out in 15 minutes they are so fast and efficient! After I got a pack of gum and a tin of delicious Monty peppermint Altoids. Just to make this whole trip even better I used their handy kurig that they provide to make some incredible hot chocolate. I strongly recommend Dr. Ewert!

Pleasant and professional. A great dentist who gets me an appointment in a timely manner and can…read morehandle emergencies.

I came here after moving to the area and trying to establish a new dentist. I came to aspen…read moreexpecting to get my cleaning, check for cavities like a normal dentist checkup, and be on my way. Instead, I was given a bunch of x-rays (which is normal) and then a gum doctor and regular doctor looked at me for maybe 3 minutes each, before they were trying to tell me I needed a bunch of complicated laser treatment. I was then prompted into a room where they went over cost of said treatment and I was told I'd need to spend 2,000 dollars out of pocket for it. I have good teeth, and the doctor even said as much, but yet they were still trying to upsell me on this super expensive treatment I didn't need. When I told them that I wasn't interested they then tried to tell me they would knock 700 dollars off by postponing the laser, and just doing something else, and that it would've just over 1,000 dollars. When I said that I just wanted to get my cleaning and be on my way, they said they would not do a cleaning for me unless I got this 2,000 dollar treatment. I have never had a dentist office try to upsell me on things like I was in an auto shop trying to get an oil change. It was sleezy and unethical. This office is a scam and I would absolutely not go here if I were you I'm sure aspens response to this comment will be something like "we are sorry, each care plan is specifically crafted to each patient" like it is to every other comment in here. But if everyone in here has similar complaints, which is that aspen tries to oversell you on a bunch of complicated treatments you don't need, then clearly it isn't crafted to each patient, an this is just their playbook. Absolutely do NOT go here.

DO NOT GO HERE! I sat down with the biller and she took me through the all the costs before my…read moreprocedure. I told her I would pay everything up front. This was almost 2000. Then I get another bill in the mail for almost the exact same cost. They tried to explain it was for something different and it needed to be paid. I didn't see any insurance deductions and they told me that there was a problem. The support person said they would call my insurance to get it sorted out. No follow up from them. Then I get a message from a debt collector for my bill. DO NOT GO HERE, it's a scam.

My first time here. Nice front desk. Very friendly team of staff and dentist. The examination…read moreitself moved along quickly, just had a longer wait time to be seen despite having an appointment. Good to know for the next visit. Overall positive experience for me.

Refreshing to find how patients are provided with "assembly line" attention that saves time for…read moreboth patient and dentist. Much appreciated!

Best dentist ever. Best dental staff ever. The care provided is top-notch. I have moved away from…read morethe area and find myself missing the whole staff and the care provided. Best dental service I have ever had. My whole family and friends agree. Great care.

Fantastic dentist and support staff. Very welcoming and friendly. They'll get you in and out…read morequick, little waiting time. Good stuff!