I can't recommend this garage too strongly -- excellent customer service and very competent…read more I had a problem with my Corolla while visiting my son at SUNY Cortland and stopped by Byron's Service Center. They looked at it within minutes of my arrival and saw it was a problem with corrosion on my battery. Cleaned it up and shrugged when I asked how much to pay. Haven't had a problem with the electrical system since.

These guys are awesome. Fast, friendly, reliable service. Definitely recommend this place.read more

Josh gave me a prompt appointment, fixed my car in record time, and did a great job. Prices very…read morereasonable. I'm recommending Guidi's to everyone I know!

My new car hits a deer and the front was badly damaged. Guidi was extremely helpful and did a…read moregreat job on my car. He is efficient and very courteous. I am glad that I brought the car to his shop. I waited two months before I wrote this review to make sure that everything was still fine.

I'm a car wash snob. I was here for a swim meet at Ithaca College and the salt and drizzle left my…read morecar a mess. I went through the laser wash and purchased the cheapest wash as I was not sure about this location. The wash was great and took that layer of film on the windshield off that most car waswon't wash off. I'd definitely make it my place for washing my car if I was local.

Used credit card. Pushed button to stop a little before $5. Was charged $16.20. Phoned number…read morelisted and got the number repeated, then Ithaca, Ithaca, Ithaca... Don't use unless you pay cash.

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

I'm really angry that I bought into Cole Muffler's "your power steering fluid is bad" scam. They…read moreadded $70 onto my bill to change it, and now I find out that's a well-known scam. I didn't ask them to look at it; my car was there for exhaust work. Now I wonder if it really needed the full muffler replacement that cost $380. UPDATE, 2 days later: Mavis/Cole contacted me based on this review, and my husband was separately contacted after giving severe feedback in the customer satisfaction survey he got after this service. Mavis/Cole has reimbursed us for the full cost of the PSF replacement. The store and regional manager apologized for this happening and agreed it should not have been done. (I pointed out that I have a Mavis/Cole receipt from a couple years ago showing that they recommended changing the PSF just 6,000 miles after it had been done at the dealership, when obviously it was not needed--so I think this is an ongoing issue. Caveat emptor!)

Scheduled an online appointment through Mavis to get my oil changed and it was a good experience!…read moreThe only part that was a little confusing is which building to go to after I got the confirmation email, but there were people to point me in the right direction. The staff were very nice and the price was reasonable!

We were very happy with the repairs performed on our vehicle. The communications from Geena were…read moreexcellent and the work was done on time. Very happy with the way everything worked, and can recommend the shop to anyone. Also, their office is clean and modern. it was a pleasure to be there.

Just had fender repaired elsewhere for a fraction of what Winks quoted. Winks estimate included…read moremany unnecessary repairs that exceeded value of car. Even if you have insurance, look carefully before committing to have work done there. There ARE other places that do collision repair, keep looking and trust your gut.

Honest, competent and affordable. Came for an alignment and left completely satisfied.read more

Go to the dealership it will cost you the same and you'll get OEM parts. O'Shea "finds" additional…read moreproblems that "have" to be fixed right away. This was the third and final time I've been there. Three strikes and you're out. Going to Mr. Tire from now on. Shady...

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.