I've been bringing my car here for at least 10 years now. All my routine maintenance is done here,…read moreand anything unexpected that I can (beyond body work or anything needing a diagnostic machine hookup), well, I get done here too. Efficient work, good pricing, and totally trustworthy. I don't want to take my car anywhere else.

Really really nice guys, very honest and reasonable prices. They'll never do a service you don't…read moreneed. While I went to school in Ithaca, this is where I took my car for work. When in Ithaca this summer, had a few problems with a different car and took it back. Same reliable / friendly guys, same honesty, no rip-offs. I always recommend to anyone I know who's still in Ithaca.

Patterson's is the only garage in Ithaca, NY that I would recommend for servicing your vehicle…read more It may be more expensive than the average garage in the area, but with increased cost comes increased quality. The technicians are knowledgeable, friendly, and much more reasonable than dealerships I have dealt with. I have had my vehicle serviced here many times since I starting living in Ithaca, for a variety reasons including coolant leakage, issues with brakes, and a broken leaf-spring, all of which were effectively resolved thanks to Patterson's!

I booked an oil change with Patterson's last week. During the time my car was at the shop they let…read moreme know that one of my lights on the back was out and offered to replace it. I said yes, thinking the cost would be worth the time it would take me to go buy the bulb and figure out how to install it. The oil change with the bulb replacement was $160. If that wasn't bad enough when I got home I realized the light on the back wasn't even installed properly. I went back to the shop to get it fixed, something that took 30 seconds. This was insane to me. A task that they initially billed .3 hours for to take 30 seconds to redo told me I was being exorbitantly overcharged. I was able to get a refund on the bulb but I feel as though they thought I wasn't smart and didn't understand I was being scammed. Do not go to Patterson's! I will not be returning and nor should you !!

Justin went above and beyond to help my college son figure out how to get his car fixed! I highly…read morerecommend this place.

Great team excellent service staff excellent technicians fast and friendly service highly recommend…read moreI feel comfortable letting my wife or daughter have their car serviced without feeling like they're going to be ripped off and if you ask them what's wrong they're going to tell you what's wrong no bull

Outstanding experience. Had two tires blow out on Rte 81. From the wrecker to Cindy in the office…read morethey were a pleasure to deal with under a stressful situation. Ordered two tires waited a short time and my car was ready. While there I noticed how they treated their other customers that day. They were kind, professional and caring. A place you trust and want to go back too because they have YOUR interest in mind!! If I lived in the area I would give them all my business. If you live in the Tully area there is no choice or decision to make. Just go to Walburger's!!

Outstanding, courteous service with expert mechanics and caring management. Have been with them…read moremany years and will continue with positive attitude

Matt was extremely friendly and knowledgeable. He greatly eased the headache of all the paperwork…read moreassociated with buying a car, explained everything clearly, and had my car ready ahead of schedule. I love my new-to-me Ford Explorer!

I bought a car from Cody and Matt, they are fantastic here. Easy, quick, and very hands on with…read moretheir work. I would highly recommend going to Matt if you ever need an affordable vehicle, that have new like quality. Can't thank them enough for their help with getting me my Crosstrek!

I bring my vehicle here every time I have an issue with my car or just need an oil change. John is…read morethe one there that works on it and he is very friendly and knowlegeable. It's always done quick and with very reasonable pricing. I highly recommend this shop above anywhere else. I will add, I had purchased a car from Sun Auto in Cortland (which I will NEVER go to again!) When I went in for an inspection and oil change, he noticed my subframe was rotted out and told me so that I could get it fixed as soon as possible. If it wasn't for him, I would still be driving on an unstable subframe. I love Ithaca Auto Service! :)

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.

Scottie's Auto Repair is HIGHLY RECOMMENDED. While I have only been once, I can honestly share that…read moreScottie's was able to accurately: i) diagnose my vehicle, ii) determine the cause of its symptom, and iii) communicate patiently and honestly with me in terms that I could understand. How do I know whether they were honest? Out of the various shops I had used in the past, Scottie's was the only business able to identify the cause and voluntarily show and explain to me the problem and parts involved. As a result, I am glad to have found a new mechanic with integrity, experience, and professional yet down to Earth approachability and training. Ms. Méndez

Scott and Judy are the sweetest and most helpful people I've met since moving to this area. They…read morewent above and beyond when I went in to get a NY state inspection, and are clearly passionate about their work and about helping others. It only took about 20 minutes and I left with a lot of tips on how to get through the winter and with a smile on my face. Absolutely lovely people. I highly recommend this shop.