I was on a work trip heading upstate to Binghamton and I could hardly see out my windshield due to bug splatter- I stopped at Hoffmann right before closing and they got all the bugs off- staff was super friendly too read more

Bad customer service. They don't clean off the brushes, and they refuse to take responsibility after leaving scuff marks and scratches that were clearly made by their carwash. I won't be back here and if you like to keep your car nice then definitely look for a better company. Negative 2 stars. read more

Hoffman Car Wash - Car Wash Near Me - Vestal, New York

I found this car wash online by checking out reviews from yelp and google. The service there is good, the car came out clean, but I have a bit of an issue with the fact that they don't do the inside of the car which would be normally included in the price. The management is nice but not very helpful. Again, the service is good but not quite worth the cost. read more

I don't normally do reviews. But I feel so disrespected. I was told when I went to Hoffman on vestal Ave. that there was a summer special for $28.99 for the entire summer, until September. I asked for clarification a few times and was assured that it was for the entire summer. If I had known that it was $28.99 per month over the summer, I wouldn't have done it. When I called Hoffman (because online it wouldn't link my phone number to my account. Online only showed an old subscription from a previous year) the associate was very rude. He had an attitude and explained to me that there were signs posted at the car wash stating it was monthly over the summer and that when I signed online it would've told me that. I never even asked him to explain. I was only recapping for him why I was calling to cancel instead of cancelling myself online. I didn't appreciate being falsely mislead into starting a subscription that I couldn't afford and wouldn't have done otherwise, then being spoken to like I was stupid. Would not recommend. At all. read more

1st time here. A little pricy by downstate standards. I'm used to having 10 workers swarm my car and clean inside/out, vacuum, wash the mats, the windows, everything!! For about $20! Here, $20 gets you a 1 minute drive through a state of the art automatic car wash. And nothing else. Yes the vacuums are free, but you have to vacuum your own car? And never figured out what the difference between the $14 exterior wash and the $20 Ultimate wash. Dozens of cars go through back to back, with no indication as to which wash I paid for. All in in, an adequate wash, good to get the winter salt off the car, but underwhelmed by the lack of attention to detail and a rather expensive service, considering what you get for it. read more

No clue how this place is so popular. Costs almost 20 for No human touch. I tried both locations, and each time had to spend another 20 minutes wiping and recleaning various places on the car. Not to mention have to vacuums the inside and wipe this down yourself. Def not worth it and not a good car wash. Also rough on the car. I got the top wash and who knows what wash I ended up actually getting. There's no communication and Tina of cars going in around same time. Would be better off going to a quick lazor wash. read more

This place gives fast and effective a while new meaning. My vehicle just got delivered from Texas on an open carrier so you can imagine the amount of bug juice and nastiness on it. On top of that, it looked like the car above mine on the carrier leaked fluids my vehicle. Went to Hoffman to get a quick wash so I can take note of visual damages. I was in and out in 10min. The guys were nice and polite. You have the option of using their services or the self services. They also have a Dog wash on site. read more

Hoffman Car Wash - Dog wash - Car Wash Near Me - Vestal, New York

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This place is a huge scam with their monthly service plan.Whether or not you want to continue the plan, they keep on charging you anyway, and they are not available to get in touch with to cancel the plan.My car is in Florida for the winter, but they kept on charging me while I was out of state with the same car and would not give me credit.Their prices are outrageous for a car wash with full service.I now go to other car washes and you should too.I have found a lot of peple feel the same way! read more

They should put a Sign :::::: NO FORD FLEX Should go thru it!!!!!! It cracked both side panels of my rear Windows at the Top and knocked the Back Gate out of line . The Back Gate no longer is align with the top of my vehicle. I also have a small dent in my drivers side front fender on top near hood . And swirling scratches on driver side of vehicle. read more

We have a Honda CRV. This year every time we have our car washed, the back of our car by the upper lift gate window, the lift gate, and the plate area are still dirty. We have washed our car 6 to 7 times now and it is always the same. Maybe the person spraying the back is not doing a good job. We are not happy about this. If this keeps happening, we will take our business elsewhere. We have been going to Hoffman for 3 years now and they have been very good the last two. We hope Hoffman see this review and correct the problem. We like Hoffman and don't want to go elsewhere unless we have to. Question: Does anyone have a similar problem??? read more

Just got my monthly membership and so far so good! Love the service and free vacuum have not had any issues w car damage like other and highly recommend. read more

Best automatic carwash I have been to. The car always comes out looking great and even when there is a line, you're in and out quick! The free vacuums work great also. read more

This car wash is a fucking scam! High end prices, i had to be sent back through because the ENTIRE BOTTOM HALF OF MY CAR WAS NOT CLEANED AT ALL! AND DURING THE SECOND ROUND IT RIPPED OFF THE EXTERIOR TRIM PIECE ENTIRELY (it literally broke every clip on the piece of trim), I also now have to deal with the hundreds of scratches (thats all ive seen so far-I haven't really had a second to look further considering I'm still in the parking lot) done to my paint all over my car & IT STILL DIDNT CLEAN THE BOTTOM HALF OF MY FUCKING CAR. I asked for a refund and asked about the damage done to my vehicle being paid for and was informed by a "manager" that they won't refund the $23 I paid for the car wash because "I was sent through a second time" regardless of the fact that the service i paid for still was not done even half way & also informed that "they aren't responsible for any kind of damage done to my vehicle" and to contact customer service because this situation is "above the "managers pay grade", and then this man tried to have an entire argument with me about his piece of shit truck being more expensive than my brand new 2017 nissan maxima sv & he didn't have any complaints about this joke of a fucking "car wash" damaging his truck so I shouldn't have such a problem either. Unless you want to leave here with a vehicle that looks entirely ruined and way worse than the one you pulled in with I suggest you find an actual car wash that takes care of the customers that pay all of their bills and employees. -Sincerely, one pissed off "customer" with a brand new ruined vehicle. read more

went to hoffman car wash today was told my card was only good at touch less wash used same card before , not touch less, pay for one thing get another, scam wont be back fu read more

I have 3 cars on the top end plan. Going down hill fast. Mechanical issues, run cars so close together that quality of wash suffers and several of the kids they have using spray wands are useless and uninspired. read more

I have one of the least expensive unlimited wash plans (basic wash with undercarriage wash) for the automatic wash. Never have to wait too long to get through the line. Staff is courteous and attentive. Car looks great after going through. Recommended. read more

TL;DR Best auto-wash in Binghamton area for the money. I was surprised that there aren't any reviews on this place, since it's been open for a while now. I'm bored, so this will probably be long-winded... I'm going to focus on customer service and the auto wash services in my review, since I haven't used the pet wash facility, and I can only be bothered to vacuum and detail my old car's interior twice a year. Except for the time a drunk friend booted all over the back seats... Anyway, pulling into this place, it doesn't have that look so much of Broome County exudes; absent is the notion that dirt, grime, and time are slowly exerting their wills on the establishment, leading so many buildings to have a sort-of harrowed look. (FWIW I've grown up in this area and love it, but like a younger sibling, you're the only one who's permitted to knock the place. Just so you know I'm not unduly hating on the (Bing) Hamptons.) You really can't help but notice the results of the fastidious maintenance that gets put into the place by the staff. Debris and dirt is largely missing from the pavement; the grass is mowed with a precision that would be appropriate if applied to a baseball stadium's outfield; the building is clean; none of the machines display out of order signage; and during the temperate months, the landscaping looks pretty great. I mean it isn't the cherry blossoms in Washington, but you can tell the employees care that they do their job well. I can't help but notice that, in contrast to the gleaming, relatively new lot, my automobile holds the aura of a wizened old mule struggling to haul a load to the top of a hill just one more time. Um, yeah, so the car wash. The worst part about the whole thing is the semi-grueling line on a nice day, but that's found in any full-service wash joint. The deals are generally very good as far as the unlimited monthly passes go; paying for individual trips through the wash is frankly foolish, since a) it's very overpriced compared to other washes in the area, and b) this is Binghamton. It's going to rain less than 72 hours after you wash your car. You can be as sure of that as you can of newcomers to the region mispronouncing spiedie as "spy-dees". Yes, this happens. And when it does, how smart do you feel knowing you don't have to fork over another few bucks to take your car on its own little amusement park ride? YOU'RE A SCIENTIST NOW. The unlimited passes are billed to a credit card each month. I stick with the basic wash for $15/mo (for $18 in the winter, you get the salty undercarriage washed off too), while the top plan runs $30. I would spend more if I had a newer car, but $30 each month, for some vehicles, evokes the same feeling you get in your stomach when you see a rusted-out '84 Caprice with $2000 worth of rims. The washing works as you would expect: the layer of filth covering your car upon entrance is miraculously gone as you emerge from the wash bay, and you're reminded that your car looks pretty nice when it's cleaned up a bit. That said, the dryers tend to leave some droplets of water covering the car, and if you don't manage to blow them off by mildly disregarding the Vestal Parkway's posted speed limit, I've seen some residue on my ride after the Spot-free Rinse (never very noticeable or a big deal to me). All-in-all, I would have to say that the Rubber Ducky down the road does a better job, all things being equal (I mean, they towel off your car too), but the savings comparison with a monthly pass at Hoffman's makes it a no-brainer, as long as you're using it at least once a week. And ideally, you're running through on your way to every date and friend's house, and - screw it, it's free - each trip where you find yourself passing by. Last, and without joking around, the customer service is great. I have never had a bad experience or a rude conversation with an attendant. Obviously it isn't their responsibility, but they seem to be very attentive when it comes to collapsing extended antennas and other components that would likely be savaged by the brushes during a wash. And I've always had whatever questions I've had about how monthly charges work or the differences between washes answered competently. Good customer service does make a difference, and let's be honest: I'd rather deal with the people who do their jobs well than the re-purposed ATM kiosk overseeing the laser washes... read more

By far the best self car wash that I've been too , with so many options to wash your car yourself...Spray high / spray low power wash spray rinse with soap, sealer coat foam (which is a triple color foam)or sealer spray option - I think the foam that you coat your car makes it so nothing sticks to your car and makes the car wash lasts a little longer than just 24 hours ... Even if it rains - no spots left from the rain because of the protectant sealer foam ... But choose EITHOR foam or spray - and then you have to wash it with the power wash. There are signs that help you understand each choice option and the other steps of what you need to do after!! Then when all done , you just push the button to dry your car!! It has a timer to tell you how much time is for drying as well! Also has option to air compress the left over water off the mirrors and inside the doors that the the dryer didn't get completely off. I would bring my own towels next time and use the car wash like my own self detailing. I also think it was easier to have someone with you ..one who actually cleans the car - while someone selects the wheel options of what you want to do next !! This actually saves on the time then you having to run back and forth yourself trying to beat the clock!! Also have that person push the dryer button while you are already inside the car to drive it back and forth through the dryer fans. I paid $10.00 for 16 minutes - 10 for 10mins plus small print says 6 additional minutes for drying As the timer gets close to times it does give the warning to let you know how much time is left and the dryer was an additional $5.00 for 5 more minutes - 21.00 minutes in all For $15.00 read more

Super slow. Wash does not get off bug stains or marks. Half the time they are having technical issues. My account has a glitch they can not figure out after 2 years which requires them to scan multiple things times. Only choice in this dinky town. Could be much better if they ran it correctly. read more

I left ck car wash 6 months ago and joined Hoffman's. Got the high end package. It is fast, though and never waited more than a few minutes.

Do not use this car wash!! In early December I took my car through the automated car wash. After hearing a loud noise coming out of the other side I found that the rain guard for my sun roof was in pieces all over the ground and a spot approximately 2" in diameter of paint on my front fender was gone! I approached the manager and he told me that it was caused from the cars age and they wouldn't cover it. I then called the district office and they said they would meet with me to inspect the damages. After weeks of cat and mouse on when they could meet me I was told I would meet with the customer service manager. He sent me emails twice, once saying he couldn't meet because of weather and then two days later that he couldn't because he was sick. He then told me I had to meet with his front Street manager. I met this guy who didn't even look at the vehicle and said .. the paint came off because I had a scratch in the clear coat and the rain guard broke because it wasn't bolted down. Really!!! Have you ever seen a rain guard that was bolted to the top of a vehicle?? And then he said they would not pay for the repairs! I am now persuing legal action with the better business bureau! Be aware and read others on here! They seem to be very similar on each of our reviews.!! read more

I find that the car wash did a good job on my vehicle, unfortunately the car wash prices keep going up. I called in and canceled, and the girl I spoke with was very polite, but never tried to keep me as a customer by offering any incentives. Chuck M. read more

I went here for the first time to get the most expensive wash done ($20) on my CLA and I got in and out in about 5 minutes. The results couldn't be better! I am going to sign up for the monthly plan to get unlimited washes read more

I have been going since right after they opened. Started with one car, now get all three done here. Always an exceptional job by the team and I like to return the favor with Munchkins..... read more

Let me start off by saying i agree best car wash in the area a bit pricey but never the less better than the rest..and have been going there since it opened..Have noticed that in the past few months that rims and tires are usually still dirty but i guess that could be expected for most vehicles.Does seem to clean much better on my wifes car than my truck..Soooo i was just in there on 10/15/16 and i have a 2015 chevy 2500hd ltz..and as i entered the wash looked at my wife and said this thing sound ruff today and she agreed.While going thru we heard some pounding and banging then entering the rinse noticed my antenna was severely bent and broken at the base..already realizing the "cop out" answer i would receive of" its enter at your own risk" i decided to proceed inside and talk to one of the employees who was obviously an ex defense lawyer and well trained employee to defend the business as he stated my quote before even turning the corner to look at my vehicle which i knew would happen..I told him the wash sounded strange as soon as i entered and my statement was followed by the obvious reply "its enter at your own risk and should have taken the antenna off before entering..Which is fine but with a $50,000 plus price tag its not the answer a devoted costumer wants to hear at that moment.I was only trying to tell him the whole was sounded strange so they could check to prevent further damages but he didn't want to hear it.So its a 50 dollar fix doing it myself which i will but its the point of not our problem were protected by some statement the business uses to protect them and no condolence that the business gets as it grows, as the customer friendly businesses slip out 1 by 1...I will be cancelling my monthly membership and using a hand wash from now on as its the only 100% non damage way of washing your vehicle.Anyways no hard feelings but just want to let people know if anything happens at any automated car wash the business is not liable and doesn't want to hear your complaint as the odds are with them until the damages out way the satisfied customer.Guys that work there are a good group of guys just doing their job..I also know where to find a good cheap defense attorney if i'm ever in need of one too! read more

I won't ever go this car wash again! During the pre-wash, where they use the power washing wand, they peeled a foot long, 5 inch wide strip of paint off the hood of my car all the way down to the metal!!!! The manager said that a pre-existing rock ding caused it to happen. Really? Looks like the wand got a little too up close & personal with the hood of my car. There were several other small places where the paint peeled off too. When it happened, the attendant told me about it but I couldn't see the damage from the front seat & didn't realize the extent of the damage until I got home. I went back to the car wash that same afternoon & the asst manager told me to call the manager the next day. The damage was severe enough that the attendant reported it to the asst manager. What does that tell you? The bottom line is that I'll either have to file a claim with my insurance company or eat the cost of the repairs. Needless to say, I am not happy! PS - if there had been a "0" star to select, I would have! read more