Today, 4/14/26 at 11:15 I went thru the wash, all was good except one the brushes wasn't…read moreworking/spinning.... I came around and went and told Owen and he was all over it!!! Got it working again, and came to let me know while at the vacuum. Very polite, friendly, professional, and took care of the issue. He apologized and offered to send the car thru again. I appreciate that effort!!!! He represents Splash well. Treat him well Splash, he's worth keeping!!! Thank you

Hi, I accidentally vacuumed up an earring, and am unable to call th3 location on upper front st to…read moresee if staff there are able to look when they empty out the canisters at the end of tonight.

I was on a work trip heading upstate to Binghamton and I could hardly see out my windshield due to…read morebug splatter- I stopped at Hoffmann right before closing and they got all the bugs off- staff was super friendly too

Bad customer service. They don't clean off the brushes, and they refuse to take responsibility…read moreafter leaving scuff marks and scratches that were clearly made by their carwash. I won't be back here and if you like to keep your car nice then definitely look for a better company. Negative 2 stars.

Thank you for the amazing service and my car is like new again !! Appreciate getting me in and for…read morethe hospitality, Highly recommend :))

I initially started off requesting an engine cleaning; they went a bit above, suggested some…read morepractical advice. I took the platinum package so I will have 2 -3 more visits over the next few months for no additional charge. I wanted to wait a little while to write the review as things happen in between per my experience. Overall the service received was worth the effort and overall best result. I did not care what air freshener they used as that was not my total concern.

Interval marks on my paint job after going through their car wash. Manager told me their equipment…read moredidn't fail, that the marks were made by a snow brush!!! I washed my car last week by hand. We haven't had any snow since then. Marks were not present then or prior to going through the Hoffman wash. Manager was very rude, told me I could get my car buffed and it should remove the marks. Also, paid $25 for a wash and my car not only had marks on it, it was still dirty! I would strongly recommend going elsewhere for your car cleaning service Rating of 1 because 0 isn't an option

The staff is always there and willing and very kind to help me whenever I need them love the Car…read moreWash love all the employees. It's been a great experience. I've been with you for three or four years now and continue to be there forever. Love you guys doing a great job thank you very much. I'll explain in the next hour by the way again thanks

Wow terrible wash. I came home and started rubbing some spots and realized the dirt was mostly…read morestill there. I used to rags to rub off heaps of dirt (see photos). I admit it was free from Matthews service so i got exactly what i paid for - NOTHING! And i had been there less than a month earlier!

There is only 5 reviews from 4 to 7 years ago giving 1 star for all reviews... however the same…read moreissues that existed then have not been addressed and are a current problem!! I experience hard water marks on all of my windows and the body paint.. their blowers are stationary and they do not oscillate... Some of their pay stations do not accept money, so you are required to use a credit card... which cost more because they are taxed if you want the full works... which I use regularly only when Matthews Auto give me the carwash codes... I use this place only when I have Matthews wash codes and then I go to the Main St Laserwash / Endicott below, which is superb... they have 4 blowers with the outer ones which oscillate side to side... and I always receive a spot free wash from them!!! If you do not use a wase code from Matthews, it cost $18.00 for the complete works Vs. $12.00 at the laserwash at Endicott, and is superb... Costello's Main Street Laserwash... 2301E. Main Street, Endwell ny

This business goes under the name of CK's CarWash and I'd give zero stars if I could. Here's why:…read moreA) The wash one gets is not that great and there are always water spots left afterwards. B) If their equipment fails and they aren't washing for an extended period after a snowstorm they will not give even a partial refund. C) The owner (responsible party) will not answer emails or return phone calls.

Had my car washed this morning. My card was bent , so the very friendly manager came out, ran it…read morefor me, greeted the gentleman behind me in perfect Italian, and then continued to help me. VERY friendly service, highly recommend this car wash service.

I wish I had read the reviews on google. I went back in March and paid $10. The door never opened…read more I called multiple times and even spoke to a girl that said she would let the manager or someone know and look into it. Never got the refund. It's now July. It seems like this is just a way for them to scam people. Save your hard earned money, go elsewhere.

Put in a 20.00 dolllar bill for a 18.00 wash. No change came out. The machine gave me a 20.00…read morewash. This is not my first time being cheated. I called the number but no answer.

I was surprised that there was such a large car wash in the middle of farm country in upstate NY…read more I probably would never had found the place since it's directly behind a gas station. One would think you could drive through the gas station but the path to the car wash is actually NEXT to the station past the big sign for the car wash. As far as car washes go, it was very empty so no line so that's good for me. Since I was in a hurry and wanted to get some of the bug splatters off my hood, I went through the one touchless car wash out of 6. I got the highest price one labeled Showroom Clean which costs $10.80. In I went and waited for the machines to do their job which took about 10 minutes. Once it was finished, I pulled out and off to the side to see how well the clean was. There were a few spots near the bottom front that I could still see stains but the rest of the car was nicely cleaned and shiny. I wasn't too disappointed and beats the NYC prices of $30 for a car wash.