We have been consistently happy with the service we're getting from Truly Nolen. Termite traps…read moreoutside the house are checked and emptied regularly (and yes, they get quite full). We no longer have an ant problem (we used to have fire ants under our back deck) or a spider problem in our home. Lately, we've had a problem with carpenter bees. Harmless enough to humans, but they seem to want to eat my house. No problem. We called TN and they have been out a couple of problems. They're not killing the bees; they're making them want to go somewhere else instead. Friendly workers, efficient service and most importantly, they get the job DONE. #ServiceStarShoutOut [Review 14987 overall, 489 of 2021, number 2853 in North Carolina.]

Great communication and they keep the pests away at a fair price, which is why we hire them…read more Brandon is a great tech.

This company has no problem killing your wallet, but their monitoring service didn't result in a…read moresingle mouse caught! We set our own trap with peanut butter and caught a mouse by the next morning! Save yourself from frustration and feeling scammed and avoid frustration like I have experienced: 1 in-person visit to their office in addition to 5 separate phone calls to try and close our account and they had the audacity to charge us an additional $50. Unbelievable!

Luis H was extremely professional and informative. He inspected the house and installed 23 termite…read morebait traps. While walking the property we noticed ants. He treated the exterior of our home w ant granules and even treated for snakes. He was only sent to handle termites but took the time to address my other concerns. A+ customer service!!

Jeremy is the man!!!!! He has been working with me for years at different communities and we get…read morenothing but results. He is beyond professional even when residents may give him a hard time. He has great attention to detail and is a true expert in the field. I wish you all could clone him and make 10,000 more. This company could not have a better employee and I for one cannot imagine using another pest control technician...EVER!!!! He deserves a raise and then some. I wish I could give 10 stars!!!!!! Kudos to your company. Great Job!!!

The technicians that come out to your house are very sweet, that is about all you can say that is…read moregood about this company. When I signed the contract with Action. I was told if I had a problem, to just call and they would send someone out. I called the company and asked if they could send someone out, as I had a problem in my yard. (Action is 2.6 miles from my home) She asked me to send her pictures. I emailed her pictures. Her response was it was a lawn problem and I needed to contact a yard maintenance company. Well I found out it was grub worms. Action is supposed to take care of 20 feet from the house. Grub worms are scarab beetle larvae. To my knowledge beetles are bugs. The infestation is right outside both my front and back doors. I returned a email to her asking if they had anything to handle grub worms. I got no response. I don't know exactly how much contract is left with this company but they can have it!

Had Jacquail out to the house this morning, asked him to focus on some specific areas because we…read morehad a bunch of kids coming over, and as Mosquito Authority usually does, he took the extra time to make sure he got the far reaches of the yard to set us up right. Been using these guys for probably 10+ years now and will keep doing so.

1 Star - "Mosquito-Free Guarantee" Is Misleading and Service Is Inconsistent…read more We've paid for this company's mosquito service for 7 summers, and I finally have to warn others: the service model simply does not work as advertised. 1. What they promise: They advertise a mosquito-free guarantee and regular sprays by a consistent technician. 2. What actually happens: * Different techs show up almost every visit (high turnover, no continuity). * Techs often skip key parts of the property (rarely go past our back gate to spray dense vegetation along the creek). * In seven years, only one tech ever treated the standing water in the creek behind our home, despite my repeated requests. * They never use dunks and only inconsistently scatter Mosquito Bits. * They charged us $40+ per month extra for traps last summer that made no noticeable difference. * After sprays, mosquito pressure often increased -- when I asked about this, I was told the spray puts them into a "frenzy for 24-72 hours." That is not scientifically accurate; in reality, new adults were constantly emerging from untreated breeding sources. * When a manager finally visited once (while we were out of town), no follow-up notes were left, and subsequent techs did not adjust their approach. 3. Why it matters: This service is essentially just a cosmetic surface spray. It kills a few adults present at the moment, but it does not address breeding sources or provide the lasting control homeowners expect for the high price. With turnover and lack of accountability, results vary wildly from one visit to the next. If you have standing water nearby (creeks, drains, ponds, etc.), know that this service will not fix your problem. You will still need to do your own larval control (dunks and Bits). For $700+ per year, I expected expertise, honesty, and consistent service. Instead, I got inconsistent techs, unscientific explanations, and no real relief.

The guy was on time, friendly, professional and seemed to be very thorough in his inspection. We…read morewere really happy we did NOT have termites after all (yippee!) and nobody tried to upsell us or pressure us for more than we needed. Good service, fair price.

Nick came out and did a great job. Very friendly. I do get a quarterly service and the price is…read moregreat. I was unable to be there for my scheduled appointment, and it was SUPER easy to get rescheduled to help me.

We have used Crown Pest Control for several years now and have consistently received excellent…read moreservice. Hunter (our technician) is extremely knowledgeable and professional. His attention to detail is impressive. He is very personable and remembers every detail of our property.

Kim is the most disgusting person to deal with within customer service. When you have an issue or…read morequestion she says she will take care of it but then doesn't comply with what she promises. Also has a HORRID attitude! Reaching out to George the owner is almost a waste of time, this is my 3rd complaint and no changes! PS they will take your bait stations that you pay for (previous service then say they didn't) but when setting up service they will never disclose the aspect that they "rent" their stations but charge you a fortune for them at initial service. Run!

Awesome service. Used when I lived in Charlotte NC for 9yrs. Patrick was my technician.. Friendly,…read morethorough and knowledgeable..

We love Drew at Killo! We have been using this service for years now and they are friendly,…read moreprofessional, and effective. Drew is always happy to come out between sessions if we see any bugs.

GREAT SERVICE AND PRICE…read more Super thorough, helpful advice and great price. I strongly recommend them.

Leading up to my appointment, communication from Tabatha was really fantastic, on both email and…read moreover the phone. She was so thorough, thoughtful, and reassuring with her answers and questions. I felt very certain that I made the right choice after lots of research. Today, Ryan was our service tech for our first round of annual service and he was incredibly professional, respectful, friendly, thorough, had answers for for all of my questions, and advice for things to ensure a pest-free home. Really grateful for both Tabatha and Ryan's attention to detail and compassionate natures, especially around discussing and dealing with uncomfortable things like pests! Thanks so much, MPM!