I had a flea issue in the house, and called Killingsworth to come by and fix it. Initially, they used only their TKO treatment ( a spray only- no vaccumming), which seemed to help, but did not kill all the fleas at the first go. I went on a business trip, and when I returned I noticed the fleas were still very much present. I called Jamie Holliday, and she provided excellent customer service to send someone back right away (this was on a Friday at noon, and I was moving out of this rental home by Sunday and needed all fleas gone = emergency!). Jamie was able to accommodate for the short timing in order to send Thomas Romero out that afternoon, where they performed a full flea treatment (carpet cleaning + TKO) in order to kill all those fleas. Thomas also did a great job. After the full flea treatment, the fleas were gone. What I was mostly thankful for, was the urgent support and willingness to accommodate emergency situations by Jamie and the Killingsworth team. I think if I had gotten the full flea treatment from the start, the fleas would not have been an ongoing issue. I am confident, that Killingsworth stands by their great customer service name and they certainly live up to their reputation. I would use Killingsworth again in the future if I ever need another bug or flea treatment. read more

I cannot say enough great things about my experience with Killingsworth. I had an emergency with my A/C and when I contacted Killingsworth they sent someone out within 30 min which was after regular hours (first point of world class customer service). A part on my A/C was leaking, a part that I just replaced a few years ago using another company. Upon finding this out the tech that was dispatched to my house after hours suggested I contact the previous company to see about warranty for the replacement (second point of world class customer service). When I contacted the other company they said no warrenty, etc. Because of the 2 touch points I already had with Killingsworth I called them back and said lets get it done. The gentleman I spoke to asked if he could call me back so he could check the schedule and also on the part. When he called back he informed me that the manufacture in fact had a warranty on the part (third point of world class customer service). We scheduled for the next day. The 5th and final point of world class customer service came when the 2 technicians arrived at my house to complete the replacement. Friendly, polite, knowledgeable, and extremely thorough. Killingsworth has earned a customer and advocate for life. Great job by you and your team!! read more

I own a Real Estate & Property Management Firm in the Charlotte area & use Killingsworth Komfort Air on a regular basis for all of our properties. I have always been extremely satisfied with the services provided by their team members. Last week, I had a small gas leak on my furnace in the attic at my personal home. I contacted Killingsworth after hours & they were able to get a technician, Blake, out that same evening to take care of the issue. Blake was phenomenal. He was completely honest with me about everything, gave me his recommendations, & explained the entire repair process. Blake worked effortlessly in my attic for a couple of hours getting everything repaired. He was courteous, personable, & knowledgeable. I could not have been happier with Blake. Thanks so much to everyone at Killingsworth for the excellent service! read more

We recently had a problem with our air conditioner not cooling the house. We are a regular customer of Killingsworth for several of their services, so when we had an A/C problem there was no doubt about who to call. They sent Kent B. to address the problem and we were so pleased with the service he provided. Kent is a true professional with a world of knowledge about HVAC. Beyond that, he is the embodiment of what I like to call the "Killingworth Culture." Any company can say they care about the customer, but as Kent demonstrated by his words and actions, Killingsworth really means it. I was blessed to have Kent provide service to my home today and look forward to working with him again in the future. read more

Used Killingsworth today for the 1st time , was absolutely very pleased with the service. I was surprised at the way the carpet came out to look like ! My carpet looks amazing and smells nice too ! From the 1st phone call to the date and outcome of the carpet cleaning ..the staff was very helpful , friendly and knowledgeable , no pressure, no sales pitch . Ben was the most respectful, and kind. A professional at his job , Killingsworth you should be proud of this young man he is definitely an asset to your company ! I will highly recommend Killingsworth to everyone! I even scheduled for my next carpet cleaning ...will not go anywhere else ! Thank you Killingsworth ! read more

Hector is very professional, understood the problem we were having and advised us of how and why this problem was happening. It turns out is is a normal thing that happens as the unit ages. We now feel comfortable with the unit . Hector is one of the of the 2 very knowledgeable individuals that you have sent here to service our unit. The technician that came here to service our unit prior to this call was also outstanding. I believe his name is Jessie or Jeff. You should appreciate both for the very professional representation they provide for your company. These men are at the top of the list for making your customers very satisfied ! read more

We've been with Killingsworth for many years. They are the only people who were able to solve a particular bug problem we had. Their customer service just gets better every time we have them out to the house. Zack R. Did our termite renewal and did a thorough job of checking for everything. He found an infestation of ants outside we didn't know we had. Super pleasant young man who went out of his way to make sure we got the service we expected. You have lots of choices for pest control. I highly recommend Killingsworth for their high level of quality care and customer service. read more

I had to take the time and let everyone know what an amazing job Drew C. has done for me. Some time ago I contacted Killingsworth in order to fix the roach problem at a house I had been renting. Drew showed up at the home right on time. I was met with a professional smile and a great attitude. He took the time to get to know me and explain everything that he was going to do. Overall Drew is great asset to your company and Im very happy to say that my problem has been more than taken care of. Thank you so much! read more

Jeremey Elliott was professional, courteous and honest. I chose Killingsworth because they offered a fair price for the one time tune-up. Jeremey explained air-flow, and educated me on how my weak blower capacitor may increase my utility bills. I decided to give permission to make the repair as the price was reasonable. He left me feeling comfortable about my furnace. Thank you Jeremey, you are a great representative for Killingsworth and I will recommend you to friends and co-workers. read more

2 years in and the service is still at the same outstanding level. We have a lot of mature trees... bugs will try to get in. Sometimes their mouse-y buddies try too. Killingsworth has been amazing about keeping the bugs and other wildlife OUT while providing EXCELLENT service at completely affordable prices. At this pace, Killingsworth is going to have to start paying me as a salesman because I tell everyone about them. read more

I have used Killingsworth twice now. My heating and air systems are old. Prior to Killingsworth I used another company who told me I needed to spend $10k on a whole new system. Jonathan at Killingsworth is very knowledgeable and basically recommended the same thing but instead of pushing, recommended other alternatives that will keep me going for the time being. Very fair, not pushy, and very knowledgeable. read more

I'm really pleased with the service that I receive from Killingsworth. When I call them they are very courteous and quick to call back. The service technician, Hector (who I ask for) is very knowledgeable, professional and courteous! He explains any problem good or bad in detail and takes his time. He makes me feel that I'm a valued customer! I recommend Killingsworth and Hector as the service technician. read more

Recently had a big problems with ants in our kitchen. Called killingsworth and was given 2 appointments for the next day. Drew Cochran came to our house promptly at time given and was extremely professional and friendly. He cleared up the matter quickly and efficiently. I highly recommend Killingsworth because of their prompt and excellent reps and servicing. J. Foley - Cornelius, NC read more

I just finished my follow up visit with Jeremy Knight and couldn't be more pleased with the customer service and attention to detail. I am really happy with the job they did on my crawlspace. These guy's are very professional and I can highly recommend their services. Thanks Jeremy and thanks Killingsworth for such great customer service ! read more

Killingsworth is always very courteous and attentive. When I call I'm always able to get convenient appointments and never feel pressured into a higher sale. Zach was my last rep, and he went above and beyond what was asked and very professional. I always recommend Killingsworth for pest control read more

Jason and I believe it was Gary with Jason did an excellent job with re-piping my house. They went above and beyond making sure everything was perfect and working before they left. In general, they were great guys themselves. I'd recommend them highly. Jeanne Harding Unionville, NC read more

Called Killingworth at about 6 at night and technician was there before 8. He diagnosed the problem, provided options and then fixed problem. He was professional and friendly and efficient. I highly recommend both Nathan and Killingworth. read more

I hired Killingsworth for termite, pest and HVAC. The techs were on time and very professional. I'm very happy with all the service. They got right to it and cleaned up after themselves. Everything was great. read more

Jonathan Ingle showed genuine concern about my HVAC going out. He was very knowledgeable , courteous, and kind. I'd recommend him anytime.