Good evening, I wanted to leave a quick review for Mekhi Kinney, route manager in San Antonio, TX…read more He is an incredible young man. Super respectful, kind, and knowledgeabl/informative. Unfortunately, we are locked in a contract but will consider Alta pest control solely because of Mekhi Kinney. Mekhi adds so much value to the company. He should be recognized and rewarded for being his amazing self.

Homeowners be careful when choosing a service provider this company ain't it horrible service…read moredefinitely not worth the trouble they have came by twice and my problem still exists or it has worsened HORRIBLE COMPANY RUN!

Austin and his trainee DJ did an excellent job of providing an exterior application of pest control…read moreand inspection for issues.

I used Magna, now known as Cerv Pest Solutions for the past 3 1/2 years. Might as well have thrown…read more$1700 into the fire pit. Never saw a difference after a treatment. A few times they never even showed up for the appt. I got a full time job back in November of 2025 and asked them to note in the system that servicing needed to be done on weekends only. Kept getting texts saying they were booking me for weekdays when I already told them no one was going to be home. I tried to cancel multiple times and they wouldn't let me, promising me they would only schedule me for weekend servicing. After every treatment, I noticed more insects everywhere. They told me that happens because of the spray and I would see less eventually. The insects never went away. Never even saw a dead one in the house, just more live ones. Pretty sure they just spray sugar water everywhere. I only kept them around because my rental agreement required me to have a pest control company. I finally was able to cancel because the card I was using for payments expired. If you have a serious pest problem, look elsewhere. Not reliable, not convenient, not getting the job done.

I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Used them before and they originally were great, but then they started to no show for appointments…read moremultiple times due to signing only 1 contract and not 4, and then began openly spamming me nonstop with emails and phone calls. They would schedule appointments without even confirming them with us, upsetting our rental customers, and were difficult to get ahold of to adjust any prescheduled appointments. We then had to deal with TJ. TJ harassed us, calling back to back if I didn't pick up and ignoring our texts asking that he just please text us. When we picked up TJ sounded high, and even referred to me as "dude", while calling me repeatedly despite me declining the call, making think we had an emergency with one of our customers. The owner Heath is trying to come up with excuses, but wasn't on the call. Nobody yelled at TJ. We told TJ to stop calling us repeatedly if we didn't pick up like a jilted ex girlfriend, and to please text us instead. Also, we had signed up for autopay and get about 3,000 emails a day. TJ was especially rude, condescending, and just about the worst person we have ever had to deal with. The fact that Heath is okay with it is telling. Attaching phone records as proof since Heath wants to lie and claim TJ only called us once today.

I'm really happy with my experience working with Elevate Pest Control. I have some rental property…read morein San Antonio, and I needed a company out fast for an inspection. Kason, the owner, got back to me within minutes of reaching out--super fast response time, which I really appreciated. My renters were seeing ants and spiders, and Elevate came out quickly for an easy, no-fuss inspection. The technician, Rob, was very thorough and clearly experienced. He not only handled the inspection well, but also gave my tenants some helpful tips, which I thought was a nice touch. Their pricing was fair, and the whole process felt smooth and professional. They were able to identify what was going on and explained everything clearly--without pushing any services we didn't need. It didn't feel salesy at all. It genuinely felt like they just wanted to help. Highly recommend if you're looking for honest, effective pest control in the San Antonio area.

Robert and Elevate are super reliable and effective in addressing all your pest control needs. I…read morehighly valued the work he did in my home and appreciated all the professionalism and attention to detail. I cannot recommend Elevate more!

Strangely, all my prior reviews for this business going back to 2017 have diappeared. I'm not very…read morehappy with that. Having said that, this review is focused on our most recent service on 2/25/2026. Renzo (Lorenzo Prude did an excellent job within the somewhat odd changes in business practices concerning prior notification on the date and the time window a technician is scheduled to service our property (hence the loss of one star). We noticed this during our prior service on 12/29/2025 and was told those coukd be supplied on request. So I requested. From email correspondence with Bulwark on 12/29/2025 "I have updated your account. Moving forward when we schedule an appointment for you we will have a time window given to you. However in practice this far this was lip service by Bulwark. We've had multiple prior issues with lip service with Bulwark which is why I'm not happy all my prior reviews have disappeared. This service again gave poor notice despite what can be seen. Here's email correspondence with Bulwark on 2/24/2026. Bulwark "We have removed windows with all our services, and our service pros text or call when they are about 30 minutes prior to arrival. However if you would like a window we will make sure that is noted on your account moving forward." My response "Yes I would like a window" We will see what transpires on and before our next scheduled service. If this simple service can't be provided (as was done previously and changed without any notification to us) I'm serious about taking mying term business elsewhere. There's plenty of competitors in sunny San Antonio for this to be a more chronic issue beyond what's already started.

I'm a little late in starting service this year. I received a courtesy call reminding me of service…read moreand of course I said yes. Joel showed up and took care of business. He heavy sprayed/fogged every tree and grass. He added the mosquito traps all around the huge yard. Before leaving he explained everything he did. What great service. What a nice guy!

Orkin (5411 Bandera Rd. Ste. 307, San Antonio Tx 78238 Branch) use to be a great company but they…read morehave gone seriously down hill and I would stay far away from these dishonest and incapable people. They sold me a rodent ridge guard, pest control radian barrier for my attic and something called PC Standard-EOM7. I was misled about what it was I was purchasing. I was led to believe that the pest control chemicals were built into the radiant barrier and I was totally shocked that when the day came to install, they just sprayed bug spray around in my attic and put in cheap insulation barrier. They were suppose to do the entire attic but they missed about 1/4 of the attic but charged me for it anyways. Then no sooner than about an hour after they left, a lot of it fell down, they pushed some overhead ceiling lights out of their spaces and knocked out a panel of insulation from the floor of the ceiling. They came back and "fixed" it. They put the radiant barrier back up. Cleaned up the fallen insulation and tossed it away (ummm...pretty sure that is supposed to be up there), and put the lights back in place. I was then told that I owed them another over $2,000 because they can't do math. I signed a contract for a specific amount, I talked to the manager of the office about it and I paid the contracted amount that was agreed upon. He (James Junious) said that I paid what was agreed upon and he said the matter was closed, I did not owe any extra because I did not agree to the higher price and in fact, they never actually finished the promised job. I was promised the entire attic and that is not what they did. Fast forward several weeks and today, I get a bill in the mail for $2,327.86! I paid the contracted amount in full, I talked to James the day of the job and had this resolved. He told me it was resolved and now he send me a bill?! I tried to call the number provided on the bill and it answers and hangs up without giving me a chance to speak with a person. The job was a hot mess, done very unprofessionally and incomplete. They clearly have incompetent sales people who can't do math. I had a budget and it was where I wanted it to be. Had they been honest about the price or not trying to rip me off after the fact with a bait and switch scam, I would not have agreed to this service, which clearly they could not accomplish correctly. They are bug people, they need to stick to bugs and not try to get into construction. Leave that to the construction companies because they failed miserably. They still have not returned my calls to sort this matter out but I have paid in full and they are harassing me over their error. I am not happy at all with the work done, with the way it has been and is still being handled. I would highly recommend staying far away from Orkin. I will be firing them if I can ever reach them or they call back. Do not do business with them. They are not the credible and good quality company they once were. So disappointed! I have been using Orkin for over 20 years but that is going to be coming to an end as soon as I can get a hold of them.

We were disappointed by the pest control service for several reasons. Firstly, the treatment did…read morenot effectively address the issue--instead of eliminating the pests, it seemed to drive them indoors, worsening the situation. Secondly, we experienced inconvenient and unauthorized charges being deducted from our bank account without receiving proper receipts. When the receipts indicated no charges, we expected that to be reflected in our account, which unfortunately was not the case. Additionally, it appears that Orkin operated under a contract different from the one we agreed upon, with different schedules and payment terms. We did not receive our account number, which prevented us from registering online and accessing essential information. It was only after we called to inquire about the unexpected charges that we realized the worker had not performed the necessary tasks. After canceling the services, we took matters into our own hands, purchasing our own pest control equipment for less than $100. Within a day, we saw significant improvement, including the elimination of most spiders, even a black widow in our garage, and a noticeable reduction in insect sightings inside our home. Don't let them rip you off and fill out your own contract, don't let them write it for you because it's barely noticeable in the copy receipt.

Sergio was top notch when it came to servicing my HVAC unit for the season. Perhaps I'm too lazy to…read moretend to the matter myself, so calling on ABC year after year to keep my cool in the summer and warm in the winter is for me. I'm still a loyal customer even after moving from Austin to San Antonio for the same great service and at a great price.

Great reliable service. They show up on schedule and get the job done quickly and neatly. I use…read morethem for lawn weed control and fertilization