Don't use this company if you value your time! My home warranty company assigned J-Max to do my Pest control on two occasions (July 2020 and July 2023). On both occasions, JMax no-showed on two different dates. So that's 4 times they stood me up, while I stayed home from work, and they never came. Twice they used a vehicle accident as an excuse. Twice, they "Ran out of Daylight". On both occasions, my warranty company was responsive and reassigned my service to another Pest Control Company. read more

This has been the worst experience ever. Unfortunately, our warranty company One Guard has this company listed as one of their pest control companies. Every time we called to see what the schedule would be like, we would receive a reply with text me I'm with a customer. At least they could have picked up the phone to return the call or say I will call you shortly or call you before the end of business today. I don't know what kind of company this is but the customer service needs improvement. I recommend that no one to go through what we have gone through with this company. After a week I called them again and asked for an update. He stated that he was planning on arriving in an hour. I asked when did you call to arrange that? He stated wait what is your address? At that point my patience had run out and I was frustrated. Instead of apologizing he stated "if you're going to bark at me you need to cancel." I gave my feedback to One Guard and they are sending another company out I am very sad to know that our warranty company has this company listed as one of their preferred providers. Received another text from business. read more

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We just moved into our new home and needed to control some ants that were in and around the house. James came by and treated the entire home and gave us some much needed advice regarding future issues. Great job! read more

JMax came out to address my lawn (weeds) and in the process took care of a fire ant nest. I was updated throughout the process by text and they even provided pictures. Once complete, they let me know the yard was secure and how long to wait before walking on it. Definitely recommend, the service is very professional. read more

Patience is the name of the game here. Well worth the wait. It is always a good sign when you are very busy. Thank you for your expertise and attention to detail. I really appreciate your service. I appreciate and respect that you give your full attention to the issue at hand and that is much needed today! You went above and beyond for me and for that I bless you. I highly recomment your services. read more

We've been having an ant problem for a few months and tried to handle on our own, but it wasn't working. J-Max came out to assess and explain the plan. He did a wonderful job spraying and making sure our kids and dog were out of the way. I'd definitely recommend them to anyone! read more

The amazing customer service this business has given is far beyond exceptional. I am a first time home buyer and that should explain a lot in itself, but when I reached out to JMax to help me with my pest control, James was not only comforting but assisted me right away. With movers and other commitments I was just stressed with having to plan yet another appointment but not only did JMax schedule me conveniently, they texted me thru the process. I had the pleasure of being serviced by Justin he keep communication from beginning to end he was kind, courteous and definitely well informed in his career. I didn't have a lot of information to provide him seeing as the house had been vacant but he immediately knew what my concerns were and post haste got to work. He informed me what areas he serviced as well as time to allow between sprays. I'm so appreciative to this company and will be coming back. Thanks for being dedicated and committed to the well care of your customers. read more

Justin came out today for the third time (we keep regular service to prevent creepy crawlers all year). He was very professional and answered all my questions! I am so pleased every time he comes and sprays for ants, spiders and roaches especially since I have small kiddos at home! I am so pleased J-Max was covered through my home warranty! read more

This is the second time my wife and I have used J-Max. The first time back in February James came by and took great care of our home spraying even a bit extra in spots because it was the winter and the spiders we quite high. Learned he was prior service as well as I had just transitioned out of active duty so we had a good discussion as well. Today on 7/20/2018 his son Justin came to do service for our new home where we were having ant issues he was very knowledgeable as well as sharing advice where to place the crib in our nursery as the corners had spiders previously this was great advice for me as a first-time father and of twin boys at that. At the end since I mentioned his father from February and service time he asked if we had purchased the home under the VA which we did and requires a mandatory termite inspection. He showed me after finishing up where we are likely to have a termite issue with the way the previous owner built the deck and to be vigilant for them which I was appreciative of. In summary, very good service, great expertise, and excellent customer service. We will continue to use J-Max for any future pest issues and highly recommend! read more