You'd be making a critical mistake if your first phone call wasn't to…read more Ace Audio/Video. Greg solved my problem over the phone in under 10 mins. I was incredibly impressed with his knowledge of my system after I described it to him over the phone. He knew exactly how to diagnose and treat my problem. I could not recommend him more. Make sure you call him for any and all of your A/V needs.

I've been working with Gregg for almost 10 years. He designed, installed and calibrated my home…read moretheatre system and I am totally satisfied with it. This was a comprehensive build, a Dolby 9.1 system, and involved a great deal of craftsmanship, fitting speakers flush in the ceiling, routing wires, etc. It looks and runs great. I particularly liked the RTI device he set up, since its a master controller and is programmed to operate the many components in a coordinated way. My wife just presses one button and we're streaming, or we're playing 4k disks for movies. Spectacular. I'm particularly pleased that Gregg is always there when you need him. The rare time a component fails or when programming needs to be modified, Gregg is always prompt and capable, brining me a solution every time.

Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

We live in University City and wanted to get an outdoor antenna for the digital over the air…read morechannels. We had been using an indoor antenna but could only get about 35 channels and no KPBS channels. Kurt was courteous and prompt in providing a quote and scheduling the install. After he installed the two antenna setup on our chimney (no punctured into our roof) we were able to receive 90 channels! His pricing was competitive and he is very knowledgeable about what would work. Thanks, Kurt!

I appreciate the work Kurt and Mark did on installing UFH and VHF antennas on my roof, and making…read moreadditional house calls to resolve and reception issues I experienced. They are professionals, and showed excellent customer service. I am now able to see the channels I frequently watch without having to pay $130 per month for my previous satellite service.

Excellent Work on Our Access Control System!…read more I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work!

The problem started when Ameritechs installed 10 cameras on my home camera system and did not…read morerecord the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand.

I was looking to set-up my TV on a mount and requested some nearby quotes…read more Mike responded extremely timely and was able to set an immediate appointment. I never knew an installation could be so quick or easy! Thank you so much!

I hired Digit-All Home Solutions to install a WiFi network and mount TVs in our home. My wife and I…read morework at home, so we need a high-performance WiFi network. Digit-All installed a commercial-grade Ubiquity network that works flawlessly and exceeded my expectations. After that, they mounted our TVs perfectly and set up a 5.1 home theater system in our family room. To do this, they had to run new cables and redo a lot of the substandard wiring that previous owners had done. Bottom line: I can't say enough good things about Digit-All Home Solutions. These guys are real pros and their work is outstanding. Best of all, they went above and beyond to make sure I was happy with the end result. They even came back three times to tweak and improve the system's performance. They are all super nice, polite, and helpful. No question was out of bounds, and no request was met with an unhappy look or the all-to-common response, "Yes I can do it, but I'll have to charge you more". They did EVERYTHING I asked - and then some. If you need WiFi or a home theater installation, call these guys first. You'll be so happy you did.

Marc & Hari did a great job today hooking up my non-existent rear speaker and calibrating my system…read moreto get the best sound. We will definitely be using them in the future. We found that they do networking issues as well and can help us with our Cat 6 network in the future if the need. arises. Thanks guys

Ron and his team are the best in the business! I've had several TVs installed and refer all my…read morefriends. Quality work and no mess left behind!

I've been working with Seth and crew for almost 15 years. They ask the right questions to…read moreunderstand what I've wanted to accomplish, provided the right components, and excellent timely installation. all those things are important, but equally important to me is after installation service. When I need something new, or need help, I don't shop I just go to Aire Theater Designs.

I have a home theater that was installed by another company. There were numerous problems…read more AireTheater Designs responded promptly to my initial phone call. Mark came to my house and addressed all the issues. He was very professional and expert. A few days later, a small problem arose. Mark returned to my house and fixed it. My experience with AireTheater Designs was excellent. I strongly recommend them.

I bought a camera surveillance system from Amazon and needed a professional to install it. I…read morereached out to AMV and Andy responded quickly. He was able to fit me in his busy schedule. Andy and his team exceeded my expectations and provided a very clean installation! He was very throughout and trouble shoot some issues. I would use their services again in the future!

I highly recommend Andy and his team for any home theater or network installation needs!…read more I had a decade old network and A/V rack that was a mess and needed to be replaced. His team got everything sorted out and replaced with a new system that completely exceeded my expectations. These are the before and after pictures. Andy's team has an incredible attention to detail and extremely high quality standards. Everything was completed on time and within budget. I will definitely be reaching out to them again for future projects. Thanks again, Andy!