The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

Sandra and John are so professional and helpful, here. They have all the moving accessories you…read moremight need, there in the front office. The place is kept clean and cool. And I think the rates are extremely reasonable for this time of year. We feel safe keeping our stuff here while our new place is readied for our move-in.

I highly recommend this storage above all others. Clean, secure, they only need to unlock the…read morebathrooms. I had to use the great outdoors besides the bathroom lock. Both Chris and Ralph are on it, taking care of every issue or question that needs to help you with your moving process. Easy to get in and out of your storage, save money and time when you rent at this location. Free moving truck to use during your move in what could be better?

Clean. Well marked. Roomy for manuverablitly. Well lit. Helfpul staff - I spoke with Ralph on…read moreseveral occassions and he was always patient and helpful. Easy in and out (at a light). Good location. Dolly's and carts available, as well as a moving truck. Highly recommened.

Shana has been very helpful. I have other facilities to look at, but the unit I need is availableread more

From the owner: Tillman Self Storage (formerly Carriage Hills Self Storage) is a trusted, family-owned business…read morewith over 20 years of experience providing exceptional customer service, consistently competitive pricing with a commitment to fair and reasonable rate practices, and clean, secure storage solutions. We specialize in convenient drive-up storage units, with sizes ranging from 5×7 up to 12×35. Unit availability and sizes vary by location across our three properties, allowing us to accommodate a wide range of storage needs. All units offer direct vehicle access for quick and hassle-free loading and unloading, making it easy to store anything from household items to large equipment. With three convenient locations—Cedar Park, Hudson Bend Road, and Doss Road—we proudly serve the surrounding communities. We also offer outdoor boat and RV storage, providing a reliable solution for larger vehicles at our Doss Rd location. Our facilities offer controlled gate access, well-lit with LED lighting, and designed for security and ease of access. We offer both short-term and long-term rental options, giving customers flexibility to meet their storage needs. At Tillman Self Storage, our focus is on making storage simple, secure, and stress-free.

Gregory was realy helpful and a real eagle ( no woodducks at this location ! )…read more First time for us using storage as student is returning home for 4 weeks and the month by month deal works out great. Bob D. Austin

Not the worst but needs improvement.. the facility is mostly nice but there are some big issues…read morethat need to be resolved. The concrete around the sliding doors is all busted up and it makes it very difficult to roll something heavy with casters. They put some wood down but its loose and a major tripping hazard.

Bad security. Our locker, along with several others, was broken into and robbed. Security cameras…read moredid not prevent or catch the thief. They said it was an inside job where the person covered the cameras. Management has had an "oh well" attitude about the entire thing. Rent here if you don't mind having thieves stealing your stuff with no recourse.

They keep removing their online listing and re-listing to reset all the negative reviews. They will…read morebait you in with $75/mo, then increase it to almost $300 within a year due to "market adjustment". The security doors are always open in the middle of the night and expect people to break into your locker. The Regional Supervisor doesn't care at all.

The units are amazing. We were looking for a storage place close to where lived. ATX appeared the…read morebest for the buck. There are elevators on site and carts to move your items in and out of the units with ease. I recommend purchasing a lock on site. It is easier with this lock than a normal padlock. There are four sizes of the rooms. The largest is a large 10x15. I find getting the largest unit was better and few dollars more for the unit value. The next is 10x10. They have two smaller units. When you select a unit, be to remember your access code. You are going to need it to where the units are and to ride the elevators. Be sure to return any cats you use, it's a good sign of proper use in a storage facility. The two top mangers Paula and Howard are super nice along with the rest of the staff. You have a three day grace period to pay your dues before a late charge is applied. To prevent late charges, they accept auto pay. The units are open 9:00am to 9:00 pm Monday -Sunday. The staff is on duty from 9am-6pm. Be sure to be out by 9:00 or you will get locked in. They also have boxes and pack stuff in the office.

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

ALL UNITS ARE ON THE GROUND FLOOR…read more Sign up was a breeze and really pleasant as we ended up talking about the role this enormous property has had over the years (Drive-In being one of them!). Administrator Glenda Shaw is downright charming. Prices are very competitive. Place is immaculate. The property is under surveillance 24/7. My storage unit is dry, clean and just the right size.

The only good thing you can say about Burnet storage is that it is conveniently located. I have…read morestored my boat here for the last 3 plus years. I had stuff taken off the boat, leaning post, yeti 120 qt cooler​ (cabled and locked), trolling motor (locked) and seats. I understand Burnet storage is not responsible for theft but today I picked up my boat and found the hitch bent, jack broken off, and wiring harness cut to pieces like it was mowed. Unfortunately the small boat next to mine had the same fate. Even if the prices for a spot were reasonable the cost for theft and damages is not. I do know they did increase security and the thefts were prior to the new gate...

Great facility, service, and staff. Especially Chanel!…read more The move in process and move out process are extremely easy. They were able to address any questions and issues I had immediately. Highly recommend you consider this location for your storage needs!

This storage place was very convenient and easy for me to access the only thing is I do wish the…read morehours of operation could be a little different so I could come late at night if I ever got off work late but Chanel thanks again ! u made my day by understanding my situation and working with me .

A+ I did everything online which is the plus. It was only…read morewhen I moved in and when I vacated the unit that I spoke with Tommie who was very friendly, helpful and patient in showing me the location of my storage unit and how to lock and unlock the unit. when I moved my belongings and he was the same when I vacated the storage. The storage was clean: free of insects, rodents and is secured. There is an electric gate that only opens via code or via range/distance through the app. I never had an issue accessing my belongings. If you're looking for a storage facility this is the place to go. Its also easy access off and on 183!

DO NOT RENT HERE, THEY ARE A SCAM AND IT SEEMS THEY ARE ALL IN ON IT, I'm not 100 percent sure, but…read moreI honestly wouldn't be surprised. My Public Storage unit was burglarized and a substantial amount of my property was stolen, including my 60+ inch TV, clothes, shoes, purses, mirror, kitchen island stools, college degree, cap and gown, and sentimental belongings given to me by my mother before she passed away. I immediately filed a police report and submitted a claim through the insurance program associated with my Public Storage account (Orange Door/Sedgwick). I had been paying for this insurance for approximately three years. My biggest concern is that no one has been able to clearly explain what investigation was actually conducted. The Sedgwick claims manager could not tell me whether surveillance footage was reviewed, whether the Public Storage employee who contacted me about someone attempting to break in was interviewed, or whether the facility's records concerning the reported attempted break-in were investigated. I was simply told there was no available camera footage and that the claim was being closed. I have not even received a written denial explaining why my claim was denied or documenting what investigation was performed. I am requesting that information in writing. There is also a major security concern: Public Storage changed the lock to my unit and did not provide me with the new key, meaning the facility had access to my unit while I did not. I was later informed there was a record at the facility regarding an attempted break-in. Was that incident actually investigated? I still have no answers. I contacted Public Storage customer service after Sedgwick closed the claim and was transferred multiple times before being told the matter would be escalated to a regional manager. I have already spoken with that manager and my concerns were not meaningfully resolved. I paid for this storage unit and insurance for years, with my monthly cost eventually exceeding $200. When a substantial amount of my property was stolen, I expected an actual investigation and some accountability. Instead, I have been passed from person to person without clear answers. I am not claiming that I know who stole my belongings. I don't. I am saying that there are serious unanswered questions about the facility's security, the reported attempted break-in, the changed locks, the lack of access to my unit, the availability of surveillance footage, and the insurance investigation. I am now collecting my police report, insurance documents, correspondence, emails, and other evidence and will be filing complaints with the state Department of Insurance, state Attorney General/Consumer Protection authorities, and the FTC for review. I have also seen other reviews reporting theft and security concerns at this location. I cannot independently verify those experiences, but the similarities are concerning. I will be posting this same account on Yelp as well, so there is a record of my experience. Based on my experience, I would strongly recommend considering other storage options before renting here.

Guys showed up on time and worked efficiently. Just need to do a better job at protecting furniture.read more

Everything was great. Arrived on time. Handled all my stuff well. Very pleasant. Would definitely…read more hire them again.