I contacted American Pest today as a favor for a client who needed IMMEDIATE service. His elderly…read moreparents were home without a caregiver (who walked out on them because she thought she saw a bedbug). I spoke with Rachel at American Pest, who went ABOVE and BEYOND to find a technician to visit their home right away. Once the home is deemed clear of bedbugs, the caregivers will return. I am so overwhelmed and thankful for the kindness and BIG HEART that Rachel had in a moment of need! Thank you American Pest, for having people like Rachel and the others who offered to step up and help!

Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

We've used Orkin for 3 years and live in a heavy wooded area and haven't had any pest problems…read more I've found the customer service very friendly and helpful. the other reviews appear to be older so unsure if there's been a change since then, but we've been happy with the service!

We have told them to come out because the stuff they put down for our home didn't work the first…read morefew times so they said they would come out and didn't show up . So we asked for a refund and they won't give us our money back. Just fair warning orkin is terrible

Great guys! I called them just before they closed for the evening. They arrived the next morning…read moreright at the scheduled time to confirm the presence of termites. We scheduled treating the property, and they came back at the agreed upon time. They completed treatment and left me with a warranty and the peace of mind that we intercepted the pests before they became a problem. Pleasant men. Absolutely no complaints. Would hire again.

Scott and his son did a great job today. They have great Communication and they are very friendly…read moreand personable. I was pleased with their service and I will definitely be using them again. They have reasonable pricing as well. If your looking for a great small locally owned company look no further!

They're so horrible and unprofessional, I made this appointment weeks and advance nobody reaches…read moreout or tries to fix the situation for you but when they're trying to get you to sign that contract oh boy they're so attentive,

The service tech came out for two years. In that time, we developed mice infestation into the crawl…read morespace. I asked if they can plug the holes and bait. They sent an inspector out instead. He quoted me 23k to condition the crawl space but no quote to plug the foundation holes and bait. Unfortunately, I had to do it myself. If they can't be trusted to control pest, why on earth would I trust your team to perform remediation and repairs to the crawl space. They not even certified in foundation repairs.

Personnel are friendly, helpful, professional & respectful of my property. Communications are very…read moregood for treatment visits. Their treatments have eliminated the problem I had with ants & roaches in my house. Also like that they remove cobwebs outside of my house. Even inspected my crawl space.

Asked for a one time payment. Ended up keeping my card on file and signing me up for a monthly…read morecontract they now want me to pay thousands to get out of. Terrible customer service and this business has no morals, just screws people out of money by getting their sales people to tell you something completely different. Go elsewhere where you are valued as a customer.

I had a great discussion with the owner when I had called, and the details and pest abatement plan…read morewas clear, and the price was fine. I also go some advice for any future occurrences as well as mitigation against vermin intrusion. Great company!

Quick response and dependable service at a reasonable price. We're on quarterly service schedule…read moreand appreciate the reliable response.

I've been using Virginia Pest Pro for about two years during the summer month for mosquito control…read more Great value and service. Mike is passionate about the work he does.

Great service, on time and professional. The product works like a charm. No mosquitos!!read more

We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.

Their lawn care is fine . Sometimes very good and makes your lawn beautiful . The technicians are…read morealways polite and friendly . But no matter what you can count on some sort of mixup with the customer service in that office or company in general . I feel it must be coming from training and pushiness at the top .

Horrible! Don't bother. My neighbor does his own and it looks 100% better. Would rather pay him…read more Can't believe I spent this money for nothing. They sit in their truck for an hour and spray for for 5 minutes. Joke. Accounting is vicious. If you go to 60 days late watch out. They will take you to court. Yet provide horrible service and could care less when you are trying to let them know you aren't getting the service you expected.

Dean and his team are very efficient, professional and responsive. I do recommend this company!read more

We needed to have a European hornets nest removed from a small storage shed. Communication was…read moreexcellent, arrived on time and were very friendly. Would definitely recommend.