Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

They need to follow up with potential customers when a contract is accepted. I have been trying to…read moreget them out here for over a month. I accepted the contract. She emailed to me and then nothing.

They're so horrible and unprofessional, I made this appointment weeks and advance nobody reaches…read moreout or tries to fix the situation for you but when they're trying to get you to sign that contract oh boy they're so attentive,

The service tech came out for two years. In that time, we developed mice infestation into the crawl…read morespace. I asked if they can plug the holes and bait. They sent an inspector out instead. He quoted me 23k to condition the crawl space but no quote to plug the foundation holes and bait. Unfortunately, I had to do it myself. If they can't be trusted to control pest, why on earth would I trust your team to perform remediation and repairs to the crawl space. They not even certified in foundation repairs.

The service is good and has worked pretty well. I got a…read moreservice tech at my door today that said we were signed up for the pro service and could get basically the same at the premium rate $40 cheaper so he adjusted our account and didn't have to extend our contract. I will say that when we signed up we were told that the service was normally over $300 per treatment and we were getting a deal at $180 a treatment but after the tech came to the door acting like the $180 was the normal price for the service I think we were lied to and did get any discount for signing a 2 year contract.

Sent some phony pictures of him claiming he sprayed when he didn't do anything. He was here for 5…read moremin and told us that his phone was dead charging in the car (which is why he didn't send pictures of the process) we came outside to speak to him and he was already gone. Literally left in 5 min. We have a huge yard. He didn't spray anything at all. Dylan with Aptive is a lazy kid who's a scammer. Last month (Seth was great) they sprayed and sprinkled for over 30 min.

Nice guys. Reasonably priced. Veteran owned. They provide a great service. Highly recommend.read more

Great company with great customer service. Their treatments have worked well on our house, and any…read moretime there have been issues after a treatment (it rarely happens) they send someone back out again no charge. Special shout out to Jason, who is the provider that routinely services our home. He has always been friendly, professional and on time!

I use them every quarter. They are great and they keep the bugs away, any problem with bugs I call…read moreand they do their job well!

We don't use our front door and recently discovered that we had a large amount of ants on our…read moredoorstep. Alyssa was so nice on the phone and scheduled us for that week. Pacey came early that day and took the time to talk to us and answer any questions we had. He was very nice and even took off some small beginnings of wasp nests we had in our entryway.

We've used Orkin for 3 years and live in a heavy wooded area and haven't had any pest problems…read more I've found the customer service very friendly and helpful. the other reviews appear to be older so unsure if there's been a change since then, but we've been happy with the service!

We are in our 70s, and received a $50,000+ estimate for "mouse mitigation" that included upgrades…read moreto our gutter guards, replacement of all insulation and a covering of the stones in our crawl space on which our grandchildren would enjoy jumping on according to the inspector. A Cadillac estimate or a scam? What we did instead: We set trap which caught a few more mice. We also put a couple bait stations in our basement. An inspection by a different locally owned company concluded we had the mouse problem under control. Cost was less than $100. The Orkin inspector did find a leak in our crawl space we addressed. However, he missed the carpenter ants that had chewed subfloor near the leak. The 100+ pictures of mice evidence disturbed our sleep for a couple nights.

We have been using First Choice Pest Control for many years and have been very satisfied with their…read moreservices. Recently George and his team did a termite inspection on our newly purchased home and recommended replacing some of the encapsulating materials in our crawlspace. They did an excellent job and the workers were good communicators and did exactly what was promised. We also appreciated that they replaced our dehumidifier filter which needed to be done. we are pleased to have a long standing relationship with such a reliable team. Thank you for working with integrity!

I highly recommend! I am terrified of bugs & moved into a home 2 years ago that had waterbugs & a…read morefew other weird things (ah!), but started using this company right away & 99% I never ever see any bugs anymore! (If I ever do, they are dead!) They are so patient & helpful with also arranging the appointments with my tenants. I have appreciated them so much these past 2 years!

We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.