I had spent over 5 weeks waiting for another wildlife removal company to reconnect with me after…read morecoming to my home for an initial consultation about bats in my attic. They ultimately ghosted me and I began desperately looking for a new company to help me. Several dead end efforts finally brought me to Critter Authority. After speaking to Rachel, she made an appt for me and the next day Mike arrived promptly. He was professional, personable, and shared with me photos of the damage and an assessment of all action that needed to be taken. I was given an estimate and all of my questions were answered before I made my decision to hire Critter Authority. I wish I had contacted them first (in early July) to get on the inevitable waiting list to get rid of this mess. I will be leaving another review after the removal and treatment scheduled for October 27th.

Communication with these people is horrible. Other than the initial appointment, they don't show…read moreup when they're supposed to and I could never get any straight answers. They were intent on getting my credit card number on file and up selling me on a crawlspace without ever showing me where my crawlspace was compromised.

Thanks for the great work guys, highly recommend at a great price literally half of what the first…read morecompany priced me at.

From the owner: Seckora's Wildlife- Residential and Commercial Wildlife Removal and Repair Service Company. "Our…read moretechnicians are experts at humanely removing all types of animals from residential and commercial properties. We use a customized One-way door (exclusion device) to allow animals to vacate the area safely without the ability to re-enter. Wildlife, that we are professionally trained in removing, include squirrels, raccoons, bats, birds, pigeons, bees, beavers, foxes, flying squirrels, groundhogs, opossums, snakes, skunks, mice, rats and other pests. We include a thorough sanitation treatment to neutralize all bacteria/viruses, and to eliminate animal scent phenomenas followed by repairs to permanently keep animals from returning!

We've used Orkin for 3 years and live in a heavy wooded area and haven't had any pest problems…read more I've found the customer service very friendly and helpful. the other reviews appear to be older so unsure if there's been a change since then, but we've been happy with the service!

We have told them to come out because the stuff they put down for our home didn't work the first…read morefew times so they said they would come out and didn't show up . So we asked for a refund and they won't give us our money back. Just fair warning orkin is terrible

We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.

Nice guys. Reasonably priced. Veteran owned. They provide a great service. Highly recommend.read more

Great company with great customer service. Their treatments have worked well on our house, and any…read moretime there have been issues after a treatment (it rarely happens) they send someone back out again no charge. Special shout out to Jason, who is the provider that routinely services our home. He has always been friendly, professional and on time!

Personnel are friendly, helpful, professional & respectful of my property. Communications are very…read moregood for treatment visits. Their treatments have eliminated the problem I had with ants & roaches in my house. Also like that they remove cobwebs outside of my house. Even inspected my crawl space.

Asked for a one time payment. Ended up keeping my card on file and signing me up for a monthly…read morecontract they now want me to pay thousands to get out of. Terrible customer service and this business has no morals, just screws people out of money by getting their sales people to tell you something completely different. Go elsewhere where you are valued as a customer.

Had a great experience with Critter Control with Andrew who came out to support us with concerns…read morewith rodents in our crawlspace. He went above and beyond to identify potential reasons we were having with our specific concerns. When identifying problems, he relayed us the information and next best steps to take to help reduce the issues we were facing. I would highly recommend this team to help with insight and problem solutions with your critter problems.

They started off great with the once a month treatments to my yard. Then they started coming sooner…read morethan the 30 day window. They started coming (for example) June 26th then again on July 6th. They would not come twice in a month but every 12-15 days. I called in June to request my date of service be only during the last week of the month. They said ok and kept coming every 14 days. I called in July to cancel the service and end the contract. The phone agent said she would have the supervisor contact me. I asked if I needed to cancel in writing and was told it was not necessary. Of course I never got a call and a text was sent while I was at work saying my technician was close by. I tried to call but I was on hold for 20 minutes. My card was charged for another month. I called again and got the same spill about a supervisor calling me back that never happened. Fast forward to today and I get a text saying my technician is in the way. I was beyond annoyed. I was serviced on Aug. 22 and again on Sept.11. Today is Oct 2! Once every 30 days was the agreement. Luckily, I was home and able to wait for the tech. I called while the company to let them know I had canceled their service and that I had contacted my card company and blocked them from making any more charges as well as locked my card. Again I was put on hold and then told a supervisor would call me. Once the tech arrived, he had been to my home before and he was very kind. I told him what was going on and told him he could collect the boxes. He said he understood and would cancel my service from his end. Much to my surprise (not!) I get a call about 20 minutes later for someone from the company. She apologized and said she can see the notes that I canceled in JULY ( it is now October) but she doesn't know what happened. I don't believe her. Nonetheless, skip this company if you need expected honest from them. The techs are friendly and kind. The "supervisors" are scammers! $85 every 14 days verses once every 30 days gets costly.

It's such a relief to have company over and not be filled with anxiety about whether or not the…read morebugs will decide to entertain my guests! Thank you ,Victory Pest Management ,for your help.

We have been using Victory since they opened and have been nothing but pleased with their service…read more Great communication, quick response (even after hours) and always so informative, taking the time to explain everything. HIGHLY recommend!

I heard noises & saw our bathroom ceiling opening up from some animal that got into our attic from…read morea hole in the outer siding and was chewing into the ceiling overhead. Piedmont came over, did a thorough inspection, identified the entry point, set traps, and made subsequent visits to seal up holes & siding that were out of place.​ We're very pleased with the professionalism & personable manner of Tyler & Max(?).

I contacted American Pest today as a favor for a client who needed IMMEDIATE service. His elderly…read moreparents were home without a caregiver (who walked out on them because she thought she saw a bedbug). I spoke with Rachel at American Pest, who went ABOVE and BEYOND to find a technician to visit their home right away. Once the home is deemed clear of bedbugs, the caregivers will return. I am so overwhelmed and thankful for the kindness and BIG HEART that Rachel had in a moment of need! Thank you American Pest, for having people like Rachel and the others who offered to step up and help!

Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.