Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

They need to follow up with potential customers when a contract is accepted. I have been trying to…read moreget them out here for over a month. I accepted the contract. She emailed to me and then nothing.

Great guys! I called them just before they closed for the evening. They arrived the next morning…read moreright at the scheduled time to confirm the presence of termites. We scheduled treating the property, and they came back at the agreed upon time. They completed treatment and left me with a warranty and the peace of mind that we intercepted the pests before they became a problem. Pleasant men. Absolutely no complaints. Would hire again.

Scott and his son did a great job today. They have great Communication and they are very friendly…read moreand personable. I was pleased with their service and I will definitely be using them again. They have reasonable pricing as well. If your looking for a great small locally owned company look no further!

They're so horrible and unprofessional, I made this appointment weeks and advance nobody reaches…read moreout or tries to fix the situation for you but when they're trying to get you to sign that contract oh boy they're so attentive,

The service tech came out for two years. In that time, we developed mice infestation into the crawl…read morespace. I asked if they can plug the holes and bait. They sent an inspector out instead. He quoted me 23k to condition the crawl space but no quote to plug the foundation holes and bait. Unfortunately, I had to do it myself. If they can't be trusted to control pest, why on earth would I trust your team to perform remediation and repairs to the crawl space. They not even certified in foundation repairs.

The service is good and has worked pretty well. I got a…read moreservice tech at my door today that said we were signed up for the pro service and could get basically the same at the premium rate $40 cheaper so he adjusted our account and didn't have to extend our contract. I will say that when we signed up we were told that the service was normally over $300 per treatment and we were getting a deal at $180 a treatment but after the tech came to the door acting like the $180 was the normal price for the service I think we were lied to and did get any discount for signing a 2 year contract.

Sent some phony pictures of him claiming he sprayed when he didn't do anything. He was here for 5…read moremin and told us that his phone was dead charging in the car (which is why he didn't send pictures of the process) we came outside to speak to him and he was already gone. Literally left in 5 min. We have a huge yard. He didn't spray anything at all. Dylan with Aptive is a lazy kid who's a scammer. Last month (Seth was great) they sprayed and sprinkled for over 30 min.

We've used Orkin for 3 years and live in a heavy wooded area and haven't had any pest problems…read more I've found the customer service very friendly and helpful. the other reviews appear to be older so unsure if there's been a change since then, but we've been happy with the service!

We are in our 70s, and received a $50,000+ estimate for "mouse mitigation" that included upgrades…read moreto our gutter guards, replacement of all insulation and a covering of the stones in our crawl space on which our grandchildren would enjoy jumping on according to the inspector. A Cadillac estimate or a scam? What we did instead: We set trap which caught a few more mice. We also put a couple bait stations in our basement. An inspection by a different locally owned company concluded we had the mouse problem under control. Cost was less than $100. The Orkin inspector did find a leak in our crawl space we addressed. However, he missed the carpenter ants that had chewed subfloor near the leak. The 100+ pictures of mice evidence disturbed our sleep for a couple nights.

I used them 4 years ago and service was great, but they were not good about giving you notice of…read moredate and time frame they would be there. I have two dogs that run freely in fenced yard and needed notice to put them up. That's why I quit using them. Figured this year I would give them another try. Still no notice and I kept seeing mosquitos after treatment on few occasions so I suspected they were not spraying thoroughly. I put up Camera's, and little did I know but on there next visit, the guy said he sprayed and didn't spray my 1/2 acre backyard at all. When I called to let them know what had happened they attempted to send the same guy that had basically just attempted to steal from me back to spray for real this time. I wouldn't let him come back and it had started raining so they sent someone the following week that did a poor job as well. The 1st guy did call to apologize for lying about spraying. Now I understand why they give you no notice. They prefer you not be there when/if they spray. The owners may be perfectly legit and honest but they employ people that are not. Wont be using or recommending them again. I live in Virginia, not California.

The first year we used them it was amazing! Truly great. My neighbors across the street even…read morenoticed. This year service has been horrible. I assumed that it was just a bad year for mosquitos. Towards the end of the summer I noticed that the tech wasn't at the house for long so I check my cameras. 9 minutes at the house. I could see them spray for a few and then walk around. I called and complained so they did a free spraying. I didn't think to make sure this one was better assuming they would monitor their tech, but it was still buggy out. So I timed the next one. After 6 minutes he was waking around on his phone. I only saw him spray one bush. I called and talked to a supervisor. Their answer was they could respray and refund one spraying after a full summer of lack luster service. I will be using someone else now.

sales person randomly showing up at house on hoverboard and rudely speaking, then skating away…read more Edit. I appreciate the business acknowledging the issue and taking notice

Stay away from this company at all costs! Owner comes on here and makes a comment to make it sound…read morelike I'm getting my refund which I'm not. There's something scammy about them. Look into this business, it doesn't make sense. All I wanted to do was chat with one of the owners about my issue which I was refused by the office staff of doing. All over a $25 charge that was supposed to be refunded and then they hit my account with $279 for a contract I did not sign. Next step is a lawyer.

We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.

Tim and Carl did a great job with our bat exclusion project…read more Thorough inspection and explanation, and quick work on the job

Communication with these people is horrible. Other than the initial appointment, they don't show…read moreup when they're supposed to and I could never get any straight answers. They were intent on getting my credit card number on file and up selling me on a crawlspace without ever showing me where my crawlspace was compromised.