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Critter Control

1.7 (6 reviews)
Closed • 7:00 am - 7:00 pm

Services - Critter Control

Mice or rat control or removal

Pest extermination

Pest preventative services

3 More Services

Indoor pest preventative treatment

Outdoor pest preventative treatment

Wildlife control or removal

Critter Control Photos

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7 months ago

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Adrienne V.

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1 year ago

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Adrienne V.

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1 year ago

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Adrienne V.

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2 years ago

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5 years ago

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9 years ago

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Ask the Community - Critter Control

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Mosquito Authority - We have many years of experience.

Mosquito Authority

(24 reviews)

I used them 4 years ago and service was great, but they were not good about giving you notice of…read moredate and time frame they would be there. I have two dogs that run freely in fenced yard and needed notice to put them up. That's why I quit using them. Figured this year I would give them another try. Still no notice and I kept seeing mosquitos after treatment on few occasions so I suspected they were not spraying thoroughly. I put up Camera's, and little did I know but on there next visit, the guy said he sprayed and didn't spray my 1/2 acre backyard at all. When I called to let them know what had happened they attempted to send the same guy that had basically just attempted to steal from me back to spray for real this time. I wouldn't let him come back and it had started raining so they sent someone the following week that did a poor job as well. The 1st guy did call to apologize for lying about spraying. Now I understand why they give you no notice. They prefer you not be there when/if they spray. The owners may be perfectly legit and honest but they employ people that are not. Wont be using or recommending them again. I live in Virginia, not California.

The first year we used them it was amazing! Truly great. My neighbors across the street even…read morenoticed. This year service has been horrible. I assumed that it was just a bad year for mosquitos. Towards the end of the summer I noticed that the tech wasn't at the house for long so I check my cameras. 9 minutes at the house. I could see them spray for a few and then walk around. I called and complained so they did a free spraying. I didn't think to make sure this one was better assuming they would monitor their tech, but it was still buggy out. So I timed the next one. After 6 minutes he was waking around on his phone. I only saw him spray one bush. I called and talked to a supervisor. Their answer was they could respray and refund one spraying after a full summer of lack luster service. I will be using someone else now.

PestMaster of Richmond

PestMaster of Richmond

(26 reviews)

We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.

Critter Control - pest_control - Updated May 2026

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