Earlier this year after New Years Day, I came to this location 'cos the Downey location didn't have much nor what I was looking for specifically. I called first but I had the numbers mixed up so the person that answered the phone, it was a woman I said: "Hi, is this Spencer's of Montebello? I have the phone numbers mixed up." and this female responded: "Uh...yeah HEHE" with a fucking catty tone attitude & a laugh (I called to see if this store carried the item I was looking for, before driving over there) cutting the long story short, The store has the item that I was looking for. When I got there, I asked the woman (assuming it was her that answered my phone call) if the item was still there, she just pointed out without even showing me where, because ONE I rarely go to this mall at all! I saw that she was busy doing paper work and shit but customers come first, assuming she was the manager or somewhat!, Turns out IT WAS HER THAT ANSWERED MY PHONE CALL she was the only one at the store!!
After finishing my purchase she said some of type of Fast-Forward good-bye which means I didn't understand a word she said! It just showed how careless she was YUGH! How about you resign and find another person who values customers & appreciates that has a job!
I came back in August but thankfully I did not see that bitch again!
All was great! HAHA read more