We had a guest coming over and were looking for someone to professionally clean our house. We had specifically told our cleaner, Jay that we needed our 2 bathrooms, kitchen, hallway and 2 living rooms cleaned. He proceeded to only clean the floors in every room (except the living rooms he did get the windows) and he was EXTREMELY slow about it. He took about an hr and a half just SWEEPING our hallway and we requested a 2 hr minimum when we originally booked them. The thing we were most upset about is that he did not even clean anything in our bathrooms except for the floors, and we specifically booked a cleaning company because our bathrooms were what really needed cleaning. He told us he was new and while we understand that we feel that this company should've had someone come to work with him A. so that he didn't have to tackle everything in our house alone and B. so they could kinda "show him the ropes" and he could see how to clean thoroughly but efficiently. The only positive thing which we actually appreciated was that he was very thorough, but for $145 to only do the floors didn't feel fair. And when we called to complain no one ever contacted us back so that shows what kind of business practices they have. We won't be using SpeedyCleans anymore. read more

Several rescheduled and missed appointments. Billed for services not completed and difficult to get refund. Employee "Chad" took 2,5 hours to clean 2 bathrooms with very poor quality. read more

One armed cleaners, constantly on the phone, were slow, late, and unimpressive. I was charged for six hours cleaning for 2 hours of work. Avoid bad actors like Speedy Cleans. Be aware, they will change the business name to avoid responsibility for the quality and quantity of their work. Rethink using Angi because they recommended this company by listing them on their websit. read more

Scam company, they don't ever send the cleaning team and they still charge you. $150 just to talk on the phone and waste a day waiting for them read more

Some areas were well cleaned and others were not. It was not a good experience for me. My house didn't feel clean.

My experience with this company was extremely disappointing; they attempted to evade accountability for their contracted employee. We received service from them, and the cleaning lady who visited our residence lacked organizational skills. She placed items haphazardly, creating problems. She positioned dirty shoes on top of expensive shoes valued between $5,000 to $10,000. She handled items with excessive force, breaking a radio and disconnecting cable and electrical connections from the wall, which was unprecedented. She clogged the shower drain and positioned toasters in front of the microwave oven. Although she adequately cleaned the floor, she took pictures and subsequently placed items, such as boxes, on the floor. Her work was disorganized. While she was friendly and professional, her actions resulted in a messy household. Upon notifying SpeedyCleans, they promised to follow up regarding a potential credit, but failed to do so. Additionally, she removed a plug and neglected to replace it in the window. read more

I hired Speedy Cleans to clean the basement of my investment property after a flood on June 20, 2025. I'm a busy business owner and needed professionals who could handle raw sewage cleanup properly and safely. Unfortunately, this experience was anything but professional--and ended up costing me thousands in damage. The first cleaner arrived completely unprepared, with nothing but a mop, bucket, and hard scraper. He left for over an hour to get proper tools from Home Depot, then came back and soaked my newly installed epoxy floors, using the wrong tool to scrape up debris. That scraper scratched and gouged my floors, and he pushed paint chips into my floor drain, which later clogged the sewer line. I had to pay $265 to have it snaked. He also splashed dirty water and sewage on my walls and doors, and refused to wear shoe covers, tracking sewage up my brand-new carpeted stairs. Then, at 2:30 PM, he abruptly left without finishing, leaving water standing on the floor and telling me to call the company to send someone else. A second cleaner was sent out and spent 7 hours cleaning up not just the flood, but the mess the first technician made. Speedy Cleans told me they absorbed that labor and refused to offer any compensation for the $1,700 in damage to my floors, the contaminated carpet, or the time I personally had to spend cleaning my kitchen, living room, and dining room after the technician tracked sewage throughout my home. They denied my claim, refused to pay, and treated their "make-up" cleaning as if it erased the damage. Avoid this company at all costs--especially if you're dealing with sensitive cleanup like sewage or flood work. I have photo and video proof of everything. I wouldn't trust them again for even basic cleaning, let alone anything involving water damage. read more

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Horrendous customer experience! Overcharged, double-charged and ripped off for a simple move-in clean to a 1000sq home with all new appliances, flooring and carpeting. Spent hours chasing a resolution and finally settled for half the $ due back to me. They are living up to their one-star ratings, for sure. BBB is next. read more

Service was horrible. The cleaning lady didn't know what she was doing and didn't come prepared with supplies. When talking to the office, it didn't go much better. Smh never again! Beware read more

Hired to do a cleaning assignment a 2500sq ft house by myself no communication and said same day pay available and didn't tell me until after I was already working they only pay through cash app venmo and zelle but that doesn't matter because I never got paid and they just started ignoring me. Would not recommend working for or hiring to do anything you will completely get ripped off both ways. read more

I will say this most of the 5 star reviews are paid for by the owners Stephanie and Chris. They have a program they call it that if someone sends them 5 stars on Indeed and online they give the $15 per review. Which I almost think is illegal. Well I will be going to the proper people for that. Since they docked me 3 hours on my check for what exactly?? No explanation but I really don't want one because I watch them rip cleaners off. Ones who they hire and send without back ground checks or even making sure they are trained. And if someone complained about the cleaner they don't pay them the full amount if they even pay them. My favorite is 1 cleaner who has several different emails of you look on their website the very first 3 are all Lorie but different names because that don't look sus at all. I stopped going in as an office person for them because while your dealing with angry customers they will hijack your computer and have you worry about leads that are coming in. They care more about bringing more business they don't have the coverage or cleaners to cover than the customers who have been there and dealing with them for years To speedy cleans customers and the customer service comes dead last. And their lack of professionalism is disgusting. They don't have a "billing dept" or "payroll dept" they have 3 people who jungle who is going to rip whom off. Half the time it's the cleaners. Whom like I said have to hire a ton of because they rip the other ones off. Don't go with this company!!!! The cleaners are not properly screened in any way. Simply a few messages back and forth and they send them to your home! And they charge you a couple hundred to pick up your junk etc. And then turn around and sell it for a ton of money depending on what it is. These people are scammers big time I'd move to the next company read more

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This was a pre-move in clean on an empty condo. I explained that I wanted the bathrooms and the kitchen cleaned. It wasn't done. The bathtubs weren't cleaned, the shower wasn't cleaned, the mirrors weren't cleaned and the empty appliances weren't wiped down. Even the vacuuming and moping was poorly done. We found glass and coins in the thick carpet and the floor wasn't washed completely. They charge a premium rate for shitty service. Do not use this read more

SpeedyCleans - This is fridge that never even got wiped down - Home Cleaning Near Me - Brighton, Michigan

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Back in Dec. 2022 Unfortunately, my experience with Speedy Cleans was awful. I can not express the disappointment that I have with your company. After a second chance, Speedy Cleans has still missed the mark. I'm so done and totally over it! I've never had such terrible Cleaners. Oven not cleaned Front door full of dust (on the inside of home) Downstairs kitchenette drawers are still dirty Stainless steel appliances look like they had been cleaned with a wet sponge. Vents should at least be dusted... even if it was with a broom. I feel totally robbed! This home was empty, and the job was NOT hard at all! I have photos of all that was still missed for the second time...a real shame. So no, I will not be looking for service from you in the future, nor will I recommend. Update: As of July 14th 2023 and leaving my honest review on Google, I am now being threaten with a law suit. Apparently Speedy Cleaners felt my review was untrue, even though I have sufficient evidence to support my review. I am not in the business of going on google and leaving false reviews. I've done several reviews and none of them have been malicious. However, I've never had such a horrible experience as this. There service was overpriced, and after giving them a second chance to fix the issues, Speedy Cleaners still managed to fail. I responded to them, asking that they take my private information off of the review and again they failed to do so. I am now being threatened to be sued. In this case I feel I have a claim for a law suit as well. read more

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Requested cleaning for main rooms (kitchen/living room/family room & bathrooms) Cleaner said 2 people should have been sent for size of job. Fee was $60 hour, highest we have ever paid for service--but wanted great job. 4 hours later with 15% tip....it's fair to say most of the house was not done properly or at all. Basics like vacuuming, mopping or cleaning floors, dusting, or toilets/showers---just basic things were done poorly or skipped entirely. Maybe they are understaffed, overworked, etc. But for $60 hour, we were very disappointed. read more

They refused to give me the balance of my money that was owed for rooms that I did not tell them to clean and they showed up the very next day after my appointment and charged me 350.00 for a waist of my time and money they stopped the cleaning hour at 210.00 and owed me 140 and are refusing to pay me they are unprofessional and crooked and they are not even located in indinapolis they are located in Michigan uhhh it's so much to say about these people do not choose them at all!!!! they take all your money without even showing up first!!! read more

7/22/2024 at 4:00PM EDT :Speedy Cleans worst company that i ever used for my house cleaning . I was promised to get a refund clean however they charged my card without my consent on a Saturday night. Also anyone who is planning to go with them please donot provide your card details, as customers has no way to remove the card details once entered only they can . The employees are rude and management never communicate or try to hear your part . Upon calling they were not professional, getting a refund for missed service is a herculean effort for the customer. Moreover management will never reach out to customer to hear . I really dont want to give any stars . Please stay away from speedy cleans its a trap. Latest Update 7/22 @ 7:24 PM EDT : Ever since i updated ABOVE review , AGAIN WITHOUT ANY CALL OR COMMUNICATION , CHARGERD ME AGAIN FOR 140 DOLLARS STATING I PUT A NEGATIVE REVIEW IN THE GOOGLE , AM i NOT ALLOWED TO EXPLAIN MY EXPEREICE? Just because I put a negative review again charged my card without my consent read more

While the customer service at the front desk was good, the service itself was awful. I needed a good clean after a bed bug situation, but when I walked in after the service had been done the laundry had not been touched and everything was still filthy. It looked like someone took one Clorox wipe and half-a**ed the job. I called and complained, they offered a free redo or 10% refund for doing nothing. So I took the free redo and was specific as to what needed to be done. This was also terrible, laundry was not touched AGAIN. I called back in, and they said that it was my fault because I didn't warn them my paid laundry machine (which I told them about) was card only. They had told me they could take it off site, which I requested the first time, but then when I complained the second time they told me I didn't specify enough and it was my fault the service failed. I called back, asked for the laundry to be done a 3rd time, to which they scheduled me a $140 service to get it done without asking me -- I found out via email after booking. They already had my card info, so they were presumably about to charge as well. I called back and cancelled as they told me it was my fault. Do not use this service, they seem nice but are terrible at cleaning and blame you for policies you weren't told about. read more

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1 star ... should be zero. Booked with them 2 cleaners, signed a contact, and they cancelled 15 minutes after they were supposed to arrive. I think they stole my credit card information. POSSIBLE SCAM. read more

Every review on here is consistent: they cancel every other clean 15 minutes after their scheduled arrival. Usually for "car trouble" or zero reason at all. When they do show up, many talk on the phone with their friends the entire clean (I work from home so this is unacceptable). I've also had one where They purposely dragged their feet while on the phone so they could charge three hours for what could have been done in one. Also, I can't believe I agree with the other review that said this, but a couple cleaners give off very racist vibes and are unfriendly. Terrible service. read more

Horrible service, rude, unprofessional and subtle racial undertones from the person that cleaned. Charged 70/hr for 5 hours to get the results below read more

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I really wish I had read Yelp reviews before hiring this company but they were the first to respond to a request on Angi's and my husband and I really needed to find someone quickly to do yard work before our housewarming scheduled for a Saturday. I hired them the Sunday before the housewarming to come on Tuesday via text message. But they didn't show up on Tuesday because one of my texts apparently made it seem like I had canceled the job. But I had still gotten several confirmation emails and texts about the appointment on Tuesday. When they didn't come on Tuesday I called and spoke to someone and we made an appointment for Thursday and I paid for all the yard work ahead of time. I learned on the call on Tuesday that the company is located two hours away so I was told that for my 9:30 AM appointment to expect them after 11 AM on Thursday because they would start to drive here at 9 AM. They never showed up on Thursday so I called them. I felt incredibly upset that this company didn't show up for the second time. The person I spoke to on the phone reassured me that the team would come on Friday. I also got multiple texts that they would definitely come on Friday. On Friday morning, I called and was told that our yard was on their schedule and they would call back within ten minutes to let me know when the yard work team would arrive. I then got a text saying that their truck had broken down. They offered a full refund, which I immediately asked for. Thankfully I did get the refund back, but I wasted several hours on Tuesday, Thursday, and Friday waiting for the company to do yard work and texting and calling them. I gave this company three different chances and they failed each time. I felt like I was being scammed. I would not recommend this company to anyone for any kind of service. read more

Horrible business. Hired them to clean my mom's house every other week. They canceled multiple times, sent different cleaners, and the last cleaner they sent robbed several pieces of my mom's jewelry. read more

This the worst company in the world and I never write reviews but this one got my attention after fraud and taking out money out of my account with unauthorized 2 times. What they did was cancel my contract without my authorization then charged me $250, after they made the mistake. Now after 2 months they charged me again now even worse $383 on my card after they admitted they messed up. Called them and then they try to say well we can credit you $250 for your next cleaning, after the fact they committed fraud, this company is unbelievable, and did this 2 times now! You can clearly see the evidence and they claim they did me wrong on so many levels. Love how in the proof of pictures of screenshot you can clearly see they admitted they did me wrong, but yet don't want to return my money read more

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WARNING!!!! To all cleaning contractors!!!! This is the worst company that I have had the displeasure to associate with. Their communication is horrible!!! It's also the lowest paying company out there. Stay clear!!! If I could have given them a zero star rating I would have! read more

They will charge you for more hours than you contracted and you CANNOT get the money back. Hired for 1 job which I needed done because I was injured and couldn't do it myself . The lady was supposed to be here for a minimum of 2 hours. She stayed 1 hr and 15 mins, then charged me for 3 hours. I contacted the company immediately, they emailed me and said the lady confirmed she was in site that long. I called and the customer service rep said that the maid had admitted she forgot to push the button when she left and that they were refunding me the money, but they needed me to prove she left when she did even thought he admitted she lied. A couple days later they refunded less than half of what I was owed. When I called they said they had GPS proof she was at my house for 3 hours, which is impossible. This company is criminal and will steal from you. read more

I paid 395 dollars to have my fridge and oven cleaned. I ended up having to clean the freezer and did the door of the oven 3 times. I paid for my carpets to get cleaned and I ended up cleaning the carpets. My main bathroom was suppose to be cleaned and the floor and shower were not. I called and all they would give me back was 10 percent. I do not recommend these people. This was a new home we bought and the time it took for the little amount of work done was ridiculous. I shouldn't have to re-learn. They were willing to come back for a discount fee..no thank you. Very disappointed. The girl was very nice who came but she ended up using my paper towel and in the end using toilet paper ​ read more

I ordered deep clean before my mom's visit to Florida. They had me sign a contract as if it was a legal document. I had a neighbor there that day watching over my house while I was working. He said they left as fast as they came. They went in my house. Turned over the sheets and threw them off the bed. On both beds. Nothing was cleaned. They took a sponge from under my sink and put it on top. Put a towel on cabinet door. And left me a message they need more time to clean and need more money. It's a scam. I reported them to all business agencies including thumbtack where I found them. Scam !!! Run! And report them so the elderly won't believe them and give them Money for doing nothing!!! read more

Absolutely awful cleaning and worse customer service. Switched days because of car trouble, which I understand happens, but still annoying (other reviews indicate this happens frequently with them). I was clear on how large my house was and exactly what needed to be done. After paying for 7 hours of cleaning and the cleaner calling me while at work (even though a list had already been sent), I came home to my house still dirty. I had instructed the cleaner to start with the bathrooms and do a deep clean. In 7 hours, floors weren't touched, mirrors and counters weren't touched, the shower wasn't washed, sinks weren't washed. There was still dry toothpaste in my son's bathroom from earlier that morning. I had even told her she could use our roomba for the few carpeted areas to save her time, but she didn't even do that. My husband, who was working from home, offered her a tour of the house to get her started, but she declined. I came home from a long day at work excited to have a clean home in preparation for family coming into town for my grandfather's funeral. I was in tears upon seeing that nothing was touched. I sent a few pictures of the messes (including a cotton round that had fallen next to the trash can that morning that wasn't even picked up) to Alyssa and requested at least a partial refund. I was told that they would offer me an hour of cleaning to hit the spots she missed and because our home was so large she wasn't expected to get everything. First off, I requested a deep clean and was clear on the size of our home. If the company couldn't accommodate that, then why waste my time and money. Secondly, she literally did nothing! Did not move anything, wash anything, or even sweep. To offer an extra hour with my "next clean" is absurd. Why would I give your company another cent? After reading the other reviews here, it seems obvious that this company just scams hard working people out of their money. Save yourself the frustration and money and do not hire this company. read more

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For the sake of you and your loved ones do not trust this company. They are thieves, liars and scam artists. We were trying to find a company to help with my in-laws who are in their 80s and were assured that that would keep a schedule because that's what they are used to. This was not true. We had three issues in four days. The first issue is that they claimed we had not filled out the proper forms that they never sent. They had written down the wrong email, mistakes happen but it was a bit strange. Issue two, they were supposed to be there at a certain time days later. We had to schedule a family member to be there to ease the transaction. The time that they were suppose to be there, they called saying that they couldn't make it because the person needed a babysitter. Again, life happens. They assured us that they would be there the next day at a certain time. Again we had to schedule a family member to be there. Which brings us to issue three. At the time they were supposed to be there they messaged us saying that they could send two people for an added charge. We declined this. That was when they said the service might be later in the day. This was a huge red flag. We called to cancel this service, because without a schedule and without organization this will it work. They wouldn't take no for an answer. And when my husband got off the phone he saw they charged him $360, twice. This is chaotic and is dangerous for the elderly when there is no set schedule. I warn everyone to avoid this company and seek elsewhere. read more

most horrible company I have ever worked for. run while you can. I don't have much else to say other than the pay is not worth it. they say they will pay u for drive time. they won't. they threaten to take money off your pay. just horrible. read more

Beware of SpeedyCleansLLC. I DO NOT recommend this company for house cleaning. We signed a six month contract for them to clean our house. They were supposed to send two cleaners and supply their own equipment. They sent one cleaner and she arrived an hour late. Even though cleaning our floors was our #1 priority, she showed up with NO mop, NO broom, or vacuum. She asked to borrow ours. We only have a swifter and a small clean up vacuum, neither of which are designed for thorough cleaning. It took 5 hours instead of 2 hours. The other cleaning work, was okay but was more in the the nature of touch up cleaning with regards to our bathroom. We cancelled their services as we were not happy with the above performance. We should have been suspicious when they insisted we sign a contract up front which locks you in for six months and allows them to automatically charge your credit card, be we did not question it. Even though they did not perform the cleaning services as they described, if you cancel before the end of the contract, they still charge you a $50 a month cancelation fee for the remainder of the contract. They even admitted in an email they did not do what they said they would. The best they could offer was $50 a month off our next cleanings under the contract. After their dismal performance we found another company. So be forewarned, you will not get what you pay for from this company. read more

The cleaner came to my house for 2 hours, I only asked her to clean 2.5 bathrooms and vacuum. She did not clean the toilet, did not clean the floors, mirror and did not remove the garbage. I asked for a refund and I was told I can only receive back 10%. The poor lady was exhausted from driving all over town and overworked but I paid money and should've paid for a service I did not get. On top of that, she left 15 minutes early and left her dirty towel in my sink. read more

I set up an appointment with this company to organize my home. I specifically told them that I did not need my home cleaned, that I needed someone to help me ORGANIZE and declutter. After the worker showed up at my door they sent me a contract to pay $60/hour. The worker showed up with a bucket and some cleaning supplies. I asked her if she knew how to organize, that I needed help implementing an organizing system. She said she only knows how to clean. I thanked her and walked her out of my home. Speedycleans sends me an invoice for $60 and says they are going to send me to collections if I do not pay the $60. The customer service was horrible, the team was extremely disrespectful. I would NOT recommend them at all!! read more

Terrible service. Overpriced and unprofessional. The woman that cleaned my house left suddenly without cleaning the bathroom or finishing making the beds. She was here for 4.5 hours and my place was just as dirty as when she arrived. I paid $270 to clean up after her... really disappointed will never use this service again and the company did nothing to make it up to me. read more

They called and asked if they could change my appointment from 11 to 10. I graciously accommodated them. The cleaner wanted to be home by Noon. I have a 975 square foot condo. Both bathrooms glass shower doors, were all streaked, the bathroom garbage cans were not emptied. The beds were made like the cleaner had a blindfold on. My wood floors were streaked and had a cloudy coat on them. I asked for two hours she was there 90 minutes and left. They had the audacity to blame me. They continue to text me and offer me a whopping 5% of next time shocking read more

I requested a quote which was way too high, so I told them no thanks. They continued to text me over 200 times in one day!! I called, emailed and texted them back and NO response!! read more

I hired SpeedyCleans for a deep clean of my grandparents' house after they moved out. When I returned to the property I saw that the floor had not been swept or mopped, none of the dusting was done, the sink had not been cleaned, the windowsills weren't even looked at, the walls were not spot cleaned, baseboards were untouched, etc. I was charged for a 6 hour clean in a small, empty ranch home at $50/hr. When I reached out for a resolution I was told the cleaner's vacuum wasn't working and that was the reason for the lack of cleaning. I'm unsure how she spent 6 hours there and why a bad vacuum prevented her from dusting the fans or doors or even the light switches or how this vacuum was the reason for not sweeping or wiping walls and baseboards. They offered me a 10% refund and eventually said the only thing they could do was refund me $50. So we're out $250 for someone to come and wipe the kitchen and bathroom counter. Please never use this company if you actually want your home cleaned. read more

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it appears that this company is out of business and this is a good thing. I used their service one time and agreed to a 6 month contract. I then contacted them to say I was having surgery and would not be back out to our cottage and therefore do not need cleaning. They were very understanding and continue yes reaching out on and off for months. In December of this year, without a phone call or text, they charged my credit card $300 for not maintaining the contract cleaning. I asked them to either schedule a cleaning and come back out or charge me the difference between a one time clean and the contractual cleaning. I was sent a text that simply stated I signed a contact and that is that. I am now doing my due diligence to ensure that all potential customers, if they are still an operational company, to understand they do not work with you and if they have your credit card number it is not safe. They will charge you without notificatio. The cleaning of our cottage was good but that is because the girl who came out was an experienced cleaner and not because Speedy Cleaning did anything to train her. I am broken hearted that I was billed right at Christmas time $300. Very unfair practice. read more

This is the most terrible company! They charged me for 5 hours worth of cleaning and never step foot in my home. They are unresponsive when trying to get my money back and actually wanted to charge me for cancelling a contract because they are the most shady company!! Beware of companies that want a contract... it's because they want the money without doing any work!!! read more

Worst company ever, bad commitment, actually worst not just bad. They make money from cancelation charges. They are that bad.