Very uneven, depending on the team. They do OK over all but I had one team try to leave before they…read morehad done basics, had to ask them to go over the sinks/tubs as they didn't do A) a good job B) clean them at all, and got an attitude in return. Overall they seem to do the bare minimum. Scheduling is a nightmare, and getting in touch with anyone in the office is next to impossible. I am looking for a replacement service.

I hired merry maids to clean a rental unit. Two days prior to their arrival they canceled saying…read morethat I had not confirmed. When I showed them the email that I had confirmed they stated they could come On another day. So, I rescheduled. They came to do a deep clean of 1250 square-foot unit. They charged $425 and were there for a total of three hours (I know this because I showed up three hours after they claimed to have arrived and no one was there). It was hard for me to notice that there was any difference in the unit. With the exception of the refrigerator, all the surfaces were still dirty. It was clear that they hadn't vacuumed the carpet because they were no markings to reflect that. The shower still had soap on the walls. The cabinets had clearly not been cleaned. When I asked for a refund, the owner refused.

Very professional, Amy the owner came to my home and provided a custom estimate which no other…read moreservice did when we were shopping around. Shonna and Amy are so friendly and I fully trust them in my home. They are thorough with their cleaning but beyond that they are all about the little details and personalized touches. This service has been beyond worth it for our family. I am so thankful for Belleville's Best!

Very professional service! I needed a rental house cleaned and they were able to get in & out…read morequickly at a reasonable price. Thanks again for the great job!

They stood me up twice and never actually came to clean my home…read more I planned ahead for my home to be cleaned days before an event. They lost my info and lied about it, so they ended up with only partial information. Then they missed my appointment with no advance notice, and never offered an apology or solution. However, they did beg and plead for me to give them another chance and offered bigger and bigger discounts. I gave them a second chance, but they stood me up again. They again begged for my patronage, but in the end they left me hanging for days for a response. Finally they told me they couldn't meet my deadline and that I should use another company. Their "200% satisfaction guaranteed" slogan is unclear in its application. I was not satisfied, and they told me to go elsewhere. TIP 1 of 2: Their appointments are a half hour, regardless of the tasks, and they intentionally allow their employees to be up to a half hour early or late to appointments (per fine print on website). Evidently, there's no extra charge if it takes longer than a half hour or even if it requires a second trip to your home. That's a positive if you have a big mess and a lot of free time! Conversely, your appointment may run way over time or may be skipped completely and without notice. TIP 2 of 2: If you have a deadline or important need for cleaning, use another company. If not, be prepared to spend a lot of time rescheduling and waiting for them, but also request discounts (in writing!) if/when they do mess up.

Angel Maids have been coming to our house since w got married. They do a beatuiful job and save me…read morealot of stress and worry

Best Way exceeded my expectations. Thorough, timely, professional. I highly recommend them…read more Jason and Stephan were a great team. So happy to support a local business! Diane N.

I had them come and clean two large area rugs, two small door mats, steps, and a loft area. The…read morecost was $180 which seemed very reasonable to me. We got a new puppy who has had several accidents (they never go on the tile floor) and left stains on the carpet and they got all the stains out. They sent reminders, arrived at the scheduled time, cleaned everything in an hour, were careful with my home, and were masked and vaccinated.

Omgoddess my floors aren't sticky! And when they came, their estimate was $200 less for vinyl…read moreflooring that what I had been previously quoted. The two gentlemen were professional and courteous. I'm 100% satisfied and I will be contacting them for any flooring issues I have in the future. 10/10

Terrific experience. Called them after a sewer line backup in the basement had soaked a 12'x15'…read moreportion of the carpet. I had removed the wet padding under the carpet and draped the carpet over some chairs to dry with some fans. They suggested I could set the carpet down to regain its shape. They stopped by to check things out and sprayed everything with a natural fungicide, etc. when they gave me the estimate. They returned a couple days later, replaced the padding, stretched and cleaned the carpet so it looks like new. They also cleaned the basement steps and the portion of carpet on the main floor that they had walked on. They were a pleasure to work with, didn't try to upsell me on anything, did the job they said they would do, very professional. I would recommend them to anyone.

Love the cleaning bees from Pinckney. They did a fabulous job. The house hasn't been this clean in…read moreages. Baseboards we're even cleaned along with all the dust bunnies in the corners of the walls.

Well, how do I start this? The Cleaning Bees were initially my choice for a cleaning service and I…read morewas happy w/their service for the first year. I very much liked Kendra who was my monthly cleaner, she was so conscientious and thorough. I rated them 4+ stars at that time. However, i have since realized that something has gone very much awry: while Kendra cleaned for me thru July, I have not seen her since, nor have I heard *anything* from Angelika (the owner of the service). I have contacted Angelika several times in different ways, w/NO response. Isn't it interesting that Susan C reported the same issue in the previous post, dated January 3, 2024? I'm not sure what to make of this except to say that I obviously need to find another more reliable service! At this point I would have to rate Cleaning Bees w/NO stars! No show, no stars! However, in order to post this review Yelp requires me to rate the service so one star it is.

Lindsay is hardworking and a very diligent business owner. My experience with Arbor Maid was…read moreprofessional and pleasant . From scheduling to the service , the whole process was very streamlined . Nijah did a great job with getting our home clean in an efficient and organized manner . Will definitely use them again .

I never before hired anyone for housecleaning. I thought that no one could do it as well as I…read morecould. My life got busier, and I was having a hard time keeping up with everything. A friend told me how much she loved Arbor Maid service, and after meeting Lindsay, I felt very comfortable setting up biweekly cleaning. The cleaning has been as thorough and detailed as I would do it, and sometimes better than I would do it! Even our freezer has been defrosted and cleaned. Jessica and Olivia are amazing! They are friendly, professional, and take pride in doing excellent work. By employing Arbor Maid, I buy myself time to do other things that only I can do. I am completely satisfied with their cleaning services and with how streamlined and easy it is to do business with Arbor Maid.

One of the pricier quotes I received, but were prompt, quick and efficient. The team was very…read morefriendly.

The guy who had cleaned the gutters on our Ann Arbor house for more than 30 years retired in 2022…read more I checked around, and Teo's company (Ace) was recommended to me. We've used Teo and his team the past two years, and we're very happy. Good communication, shows up reliably, and does the job professionally and at a fair price.