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    Elite Shine Services

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    9 hours

    Response rate

    100%

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    Janitorial services

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    The Cleaning Authority - Ann Arbor

    The Cleaning Authority - Ann Arbor

    2.1
    (36 reviews)

    We had them clean our house weekly for a year. Three stars because the workers were friendly nice…read morepeople and showed up consistently. The cleanings were okay, not great, but it was awkward to have them come out and redo things as I had to lead these nice people around and show them what they missed or did poorly. So, I usually just cleaned what they missed after they left. I did communicate with the manager via email multiple times over that year so that she would know, and presumably address, things that were poorly done. When our year contract expired we were mailed a letter that increased our weekly cleaning cost by 50% effective immediately. I thought this was rather unprofessional, as most places, from the beauty parlor to the propane company, give you more than four days notice of a price increase, especially such a significant one. I emailed that we were canceling our cleaning and thanking them for their work. They did not respond, but they also didn't show up Tuesday morning so I know they received my message. This lack of any response to my polite email determined that we will not be calling them to clean in the future.

    I will make it short and sweet., My preferred team is Kare and Kristina! Their professional…read morein-depth cleaning is just great. Their attention to detail is wonderful. It's the small things like folding the towels in a special way and the toilet paper that does it for me. If some things need a little more attention, a little bit more cleaning (because I'm a little extra), I just point it out and it gets done. The Moore Family

    Elite Shine Services - officecleaning - Updated July 2026

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