Absolutely phenomenal job, hired them for a move in cleaning service. We had just purchased a home…read morethat was absolutely trashed and never really taken care of. I thought we were going to have to get new appliances and never imagined that the space would be as clean as it was after they left. They did such a great job and such a great price! 10/10 would recommend to anyone!

I've been using Rozzano's for at least 4-5 years now. They are thorough, on-time, and very…read moreresponsive. I've also found they are very accommodating when something unexpected comes up. I would highly recommend these cleaners to my neighbors and friends.

This cleaning company is top rate! They go above and beyond with little touches that set them…read moreapart from others!!

I am extremely disappointed with the service I received from this cleaning company. After they…read morecleaned my oven, it has never worked properly again. They clearly used the wrong or harsh cleaning products, and ever since then my oven has been nothing but problems. My oven began smoking after the cleaning, takes an extremely long time to preheat, and now there is a gas leak. It has become unsafe to use and is now completely broken. Before the cleaning, I was not experiencing these issues. To make matters worse, the quality of the cleaning itself was unacceptable. The cleaner washed my dishes, but every single dish was still dirty. I had to rewash them myself because they had food residue and were not properly cleaned. It was obvious that little care or attention was given to the job. I trusted this company to professionally clean my home, but instead I was left with a damaged appliance, dirty dishes, and the expense and inconvenience of repairing or replacing my oven. This was supposed to make my life easier, but it created more work and unnecessary stress. Based on my experience, I cannot recommend this company. I hope they take responsibility for the damage and poor service and make this situation right.

I never before hired anyone for housecleaning. I thought that no one could do it as well as I…read morecould. My life got busier, and I was having a hard time keeping up with everything. A friend told me how much she loved Arbor Maid service, and after meeting Lindsay, I felt very comfortable setting up biweekly cleaning. The cleaning has been as thorough and detailed as I would do it, and sometimes better than I would do it! Even our freezer has been defrosted and cleaned. Jessica and Olivia are amazing! They are friendly, professional, and take pride in doing excellent work. By employing Arbor Maid, I buy myself time to do other things that only I can do. I am completely satisfied with their cleaning services and with how streamlined and easy it is to do business with Arbor Maid.

Lindsay is hardworking and a very diligent business owner. My experience with Arbor Maid was…read moreprofessional and pleasant . From scheduling to the service , the whole process was very streamlined . Nijah did a great job with getting our home clean in an efficient and organized manner . Will definitely use them again .

We've used Gisel House Cleaning for biweekly cleaning since we moved to Ann Arbor three years ago…read more(with the exception of during the pandemic), and have been consistently thrilled with their service. They're communicative, timely, and do a wonderful job cleaning. Later on the in pandemic, we had them in to do a deep clean after we had been out of the house for several days, and that was wonderful too. They also did an oven cleaning and the oven is sparkling clean - it looks brand new. We highly recommend Gisel!

Maynor and his team are great! If you're looking for reliable home cleaners in Ann Arbor, I highly…read morerecommend them. We hired them monthly for 5 years straight to clean our 800 sq ft condo. Every time, I could not have been happier with the results. The attention to detail was impressive. It was like coming home to a hotel! Even when we got a cat who admittedly shed quite a bit of fur, they kept up their high standards and left the home spotless. Mayor is easy to contact and very reliable. He held keys and the cleaners would come while we were away. We never once had a problem with things missing. I called Maynor to reschedule numerous times, and he was always very flexible. He also was always able to give me an estimate of what time they would be cleaning so I would know when to come home. Their prices were competitive and fair, and he offered us a discount on our first few cleanings. We are stopping their services only because we are moving out of state. We hope to find cleaners as good as them in our new location!

This company sent unvaccinated cleaners to our home without warning us, and they started work…read moremask-less without asking. We have a severely immunocompromised person living in our home. This is absolutely unacceptable and if you are considering their service make sure you tell them your preference with regards to masking and vaccination. BUT, and I really want to stress this, IT SHOULD NOT BE THE CONSUMERS RESPONSIBILITY TO ASK FOR VACCINATION STATUS OF THEIR CLEANERS ANY MORE THAN WE SHOULD HAVE TO ASK IF THEY ARE HOUSE BURGLARS!

I requested a DEEP CLEAN for my 2 bedroom apartment. The bathroom and the kitchen were extremely…read moredirty and this cleaning crew did an amazing job making it extremely clean. The hardwood floors were shiny and clean, and the baseboards were dust free. They even took the time to wash the walls! I was really impressed by how hard they worked! I would definitely hire them again. I paid extra to have the oven cleaned and it was totally worth it!

outstanding !!! thorough, meticulous, quietly efficient !!!…read moretop to bottom cleanest ever!! recommend very highly!!!

Kevin's cleaning service is outstanding. I highly recommend KJ Cleaning services for detailed…read moreresults. In addition,the company never took a break worked five solid hours making sure all rooms were cleaned above and beyond my expectations. Thank you KJ Cleaning Services for making my place so tidy and welcoming. Elizabeth B.

This cleaning service was outstanding. We have been looking for a good cleaning person and they…read morewere our fourth try in 4 years. They did their initial clean and were super meticulous. They gave us an initial quote, but I'm sure they did not expect to be here as long as they were, however, they were honest and stuck to the original quote, and will be back on a regular basis. The service was outstanding, they were on time and extremely courteous. I would definitely recommend them in the Saline area.

Sadly, I have to downgrade my review after my last experience…read more After the first time, in which I had a deep cleaning of almost my whole condo (minus the basement & 2 bedrooms), I only wanted the den, kitchen, half bath and master bedroom cleaned. This was about half of what I had done previously. I wrote to Smiles Are Maid several times and asked for an estimate, but I didn't get a response. Finally, I just downgraded the size of my home, and when the appointment reminder came, it showed a reasonable price. Amber came on time, and she said there was a change in the work order, which I confirmed with her -- and explained again which areas I wanted cleaned. She started upstairs, and when she was ready to clean the downstairs, I went upstairs. After a while, I realized that I hadn't heard any noise, and I went downstairs to see she'd left, without saying anything. She still did a good job, so I don't have any complaints with her work. However, I was then charged another $84.00 after the cleaning. (They'd charged me more after the first time as well, but I didn't mind that as much, as Amber was there for 10 hours.) I wrote to them several times to ask why I was charged more. When I didn't get a response, I told them that if I didn't hear from them within 48 hours, I was going to take it up with my credit card company. I then heard back immediately. They said that the estimate was based on a one bedroom unit, and that my house was bigger than that. I said yes, it is, but I only asked for cleaning of the areas mentioned, that I'd asked in advance for a quote AND that I'd discussed it with Amber before she started. They did credit my card for the extra charge -- and they cancelled my upcoming service. Again, I asked why they cancelled, told them that wasn't my intention and that I just wanted to be charged fairly for the work that was done. I never heard back from them. So, my final rating: 5 stars for cleaning, 0 stars for communication and trying to keep the customer satisfied.

Switched maid services after 3 years. We had Smiles are Maid come out once and they did a great…read morejob. Problem is they can't get here on time. Second visit again wasn't on time. Apparently my time isn't worth anything as I sit and wait for their arrival. Never made fun of the cleaners cars. Geez what is wrong with you. Only stated that when a car leaks oil and gas they should park in the street. Your 2nd cleaner wanted me to handle her road service. I asked her if she had AAA. I shouldn't have to use my AAA for your employees. As for pictures of me laughing at your employee. Please post them. Quite honestly I didn't even know where her car broke down. So I would love to see the proof. Be very careful Tabatha you're close to slander. Any further posts of incorrect information will be dealt with accordingly. Can't recommend this business. RE: When you have a window of 9-11 you don't show up at 11, when you have a window of 8-9, you don't show up at 9:20. First visit of the day should be an easy appt to keep. Roads have been dry for 7 months now. No weather delays, I would suggest you tell your maids that when their appt is between 8-9 don't leave the house at 8:45. Your 2 hour comment is out of line when I have proof of email and texts that say the 8-9 arrival. Your company is highly unprofessional when it come to customers valuable time.