I've been using Rozzano's for at least 4-5 years now. They are thorough, on-time, and very…read moreresponsive. I've also found they are very accommodating when something unexpected comes up. I would highly recommend these cleaners to my neighbors and friends.

Absolutely phenomenal job, hired them for a move in cleaning service. We had just purchased a home…read morethat was absolutely trashed and never really taken care of. I thought we were going to have to get new appliances and never imagined that the space would be as clean as it was after they left. They did such a great job and such a great price! 10/10 would recommend to anyone!

Amanda (owner) is very attentive to detail and cares a lot about doing a really good cleaning job…read more If she finishes cleaning one area more quickly than anticipated, she always deeply cleans something else. I also appreciate how she treats her staff (and me) -- she is always helpful and kind.

Lindsay is hardworking and a very diligent business owner. My experience with Arbor Maid was…read moreprofessional and pleasant . From scheduling to the service , the whole process was very streamlined . Nijah did a great job with getting our home clean in an efficient and organized manner . Will definitely use them again .

I never before hired anyone for housecleaning. I thought that no one could do it as well as I…read morecould. My life got busier, and I was having a hard time keeping up with everything. A friend told me how much she loved Arbor Maid service, and after meeting Lindsay, I felt very comfortable setting up biweekly cleaning. The cleaning has been as thorough and detailed as I would do it, and sometimes better than I would do it! Even our freezer has been defrosted and cleaned. Jessica and Olivia are amazing! They are friendly, professional, and take pride in doing excellent work. By employing Arbor Maid, I buy myself time to do other things that only I can do. I am completely satisfied with their cleaning services and with how streamlined and easy it is to do business with Arbor Maid.

Outstanding service! Contacted them at 9pm, they came over the next morning. Service was punctual…read moreand professional. Place is super clean afterwards. Rate was excellent as well. So was communication. Highly recommend!

We had Elite Shine out today for our first biweekly house cleaning. A team of three cleaned…read moreeverything too to bottom. I didn't think my house was too bad until they were done. OMG they did a fantastic job. From fixtures to facings. Beds to toilets. They were so thorough. They pulled things away from their spots to clean and I love that they scrubbed down the showers. Bonus that they are a team and not just a single. Very fair pricing and excellent communication. Pay through the app and receive a text for updates on your service.

They stood me up twice and never actually came to clean my home…read more I planned ahead for my home to be cleaned days before an event. They lost my info and lied about it, so they ended up with only partial information. Then they missed my appointment with no advance notice, and never offered an apology or solution. However, they did beg and plead for me to give them another chance and offered bigger and bigger discounts. I gave them a second chance, but they stood me up again. They again begged for my patronage, but in the end they left me hanging for days for a response. Finally they told me they couldn't meet my deadline and that I should use another company. Their "200% satisfaction guaranteed" slogan is unclear in its application. I was not satisfied, and they told me to go elsewhere. TIP 1 of 2: Their appointments are a half hour, regardless of the tasks, and they intentionally allow their employees to be up to a half hour early or late to appointments (per fine print on website). Evidently, there's no extra charge if it takes longer than a half hour or even if it requires a second trip to your home. That's a positive if you have a big mess and a lot of free time! Conversely, your appointment may run way over time or may be skipped completely and without notice. TIP 2 of 2: If you have a deadline or important need for cleaning, use another company. If not, be prepared to spend a lot of time rescheduling and waiting for them, but also request discounts (in writing!) if/when they do mess up.

Angel Maids have been coming to our house since w got married. They do a beatuiful job and save me…read morealot of stress and worry

A+++++ Eric the owner runs his business like an actual…read morehuman. You can tell he cares about his work and takes pride in doing great jobs for his customers. He completed a move-out cleaning for a small apartment and we were very satisfied with his work. He was incredibly communicative, timely, and thorough in the job he did. I'd recommend him and his company to anyone looking for cleaners in Ann Arbor or nearby.

I set up an appointment kind of last minute because I had some drywall work done and the dust was…read moreeverywhere, but Eric was able to accommodate quickly. He was very professional and brought a wide array of cleaning equipment and chemicals. When he finished the house smelled clean and looked amazing. He cleaned judiciously and efficiently. Also the price beat many other competitors in the area. I was very happy with his work, would use him and this company again, and highly recommend them to others.

I am extremely disappointed with the service I received from this cleaning company. After they…read morecleaned my oven, it has never worked properly again. They clearly used the wrong or harsh cleaning products, and ever since then my oven has been nothing but problems. My oven began smoking after the cleaning, takes an extremely long time to preheat, and now there is a gas leak. It has become unsafe to use and is now completely broken. Before the cleaning, I was not experiencing these issues. To make matters worse, the quality of the cleaning itself was unacceptable. The cleaner washed my dishes, but every single dish was still dirty. I had to rewash them myself because they had food residue and were not properly cleaned. It was obvious that little care or attention was given to the job. I trusted this company to professionally clean my home, but instead I was left with a damaged appliance, dirty dishes, and the expense and inconvenience of repairing or replacing my oven. This was supposed to make my life easier, but it created more work and unnecessary stress. Based on my experience, I cannot recommend this company. I hope they take responsibility for the damage and poor service and make this situation right.

This cleaning company is top rate! They go above and beyond with little touches that set them…read moreapart from others!!

I have used this company in the past, for both Housekeeping and window washing. They have always…read morehad wonderful communication, the staff was professional and punctual. I will definitely use this company again.

I cannot recommend this business at all. What they want is…read morefor you to not be home when they clean. Attention working families! They will zip right through and do a very light cleaning. They like it best when you don't know how long they have been at your home. High pricing for a minimal job. Young women, smell like cigarette smoke, answering their cell phones, chit chatting on your dime. They do show up So if you want to pay sky high prices for light cleaning just because they show up, this is the cleaning service for you. Oh and they will raise your fees often with excuses of paying minimum wage etc. The workers do not benefit, I asked. This company likes to look like they are very professional but really......they aren't!