I am extremely disappointed with the service I received from this cleaning company. After they…read morecleaned my oven, it has never worked properly again. They clearly used the wrong or harsh cleaning products, and ever since then my oven has been nothing but problems. My oven began smoking after the cleaning, takes an extremely long time to preheat, and now there is a gas leak. It has become unsafe to use and is now completely broken. Before the cleaning, I was not experiencing these issues. To make matters worse, the quality of the cleaning itself was unacceptable. The cleaner washed my dishes, but every single dish was still dirty. I had to rewash them myself because they had food residue and were not properly cleaned. It was obvious that little care or attention was given to the job. I trusted this company to professionally clean my home, but instead I was left with a damaged appliance, dirty dishes, and the expense and inconvenience of repairing or replacing my oven. This was supposed to make my life easier, but it created more work and unnecessary stress. Based on my experience, I cannot recommend this company. I hope they take responsibility for the damage and poor service and make this situation right.

This cleaning company is top rate! They go above and beyond with little touches that set them…read moreapart from others!!

Sadly, I have to downgrade my review after my last experience…read more After the first time, in which I had a deep cleaning of almost my whole condo (minus the basement & 2 bedrooms), I only wanted the den, kitchen, half bath and master bedroom cleaned. This was about half of what I had done previously. I wrote to Smiles Are Maid several times and asked for an estimate, but I didn't get a response. Finally, I just downgraded the size of my home, and when the appointment reminder came, it showed a reasonable price. Amber came on time, and she said there was a change in the work order, which I confirmed with her -- and explained again which areas I wanted cleaned. She started upstairs, and when she was ready to clean the downstairs, I went upstairs. After a while, I realized that I hadn't heard any noise, and I went downstairs to see she'd left, without saying anything. She still did a good job, so I don't have any complaints with her work. However, I was then charged another $84.00 after the cleaning. (They'd charged me more after the first time as well, but I didn't mind that as much, as Amber was there for 10 hours.) I wrote to them several times to ask why I was charged more. When I didn't get a response, I told them that if I didn't hear from them within 48 hours, I was going to take it up with my credit card company. I then heard back immediately. They said that the estimate was based on a one bedroom unit, and that my house was bigger than that. I said yes, it is, but I only asked for cleaning of the areas mentioned, that I'd asked in advance for a quote AND that I'd discussed it with Amber before she started. They did credit my card for the extra charge -- and they cancelled my upcoming service. Again, I asked why they cancelled, told them that wasn't my intention and that I just wanted to be charged fairly for the work that was done. I never heard back from them. So, my final rating: 5 stars for cleaning, 0 stars for communication and trying to keep the customer satisfied.

Switched maid services after 3 years. We had Smiles are Maid come out once and they did a great…read morejob. Problem is they can't get here on time. Second visit again wasn't on time. Apparently my time isn't worth anything as I sit and wait for their arrival. Never made fun of the cleaners cars. Geez what is wrong with you. Only stated that when a car leaks oil and gas they should park in the street. Your 2nd cleaner wanted me to handle her road service. I asked her if she had AAA. I shouldn't have to use my AAA for your employees. As for pictures of me laughing at your employee. Please post them. Quite honestly I didn't even know where her car broke down. So I would love to see the proof. Be very careful Tabatha you're close to slander. Any further posts of incorrect information will be dealt with accordingly. Can't recommend this business. RE: When you have a window of 9-11 you don't show up at 11, when you have a window of 8-9, you don't show up at 9:20. First visit of the day should be an easy appt to keep. Roads have been dry for 7 months now. No weather delays, I would suggest you tell your maids that when their appt is between 8-9 don't leave the house at 8:45. Your 2 hour comment is out of line when I have proof of email and texts that say the 8-9 arrival. Your company is highly unprofessional when it come to customers valuable time.

Response quickly came out and cleaned my house loved her work she did a great job will be…read morescheduling my cleaning. Also great pricing on time detailed cleaner.

I've been using Rozzano's for at least 4-5 years now. They are thorough, on-time, and very…read moreresponsive. I've also found they are very accommodating when something unexpected comes up. I would highly recommend these cleaners to my neighbors and friends.

Absolutely phenomenal job, hired them for a move in cleaning service. We had just purchased a home…read morethat was absolutely trashed and never really taken care of. I thought we were going to have to get new appliances and never imagined that the space would be as clean as it was after they left. They did such a great job and such a great price! 10/10 would recommend to anyone!

Upon my first meeting with Think & Do I was impressed with the professionalism displayed by the…read moreowner Kristin as well as her employees. That level of professionalism left me feeling assured that the job would be done right the first time and if it somehow wasn't that it would be remedied immediately. My first cleaning from Think & Do was spectacular. Jamie was very thorough and my wife and I were quite impressed with the job she did. I would recommend Think & Do to anyone.

Think & Do Partners has been a wonderful service provider - I look forward to coming home every…read moreThursday so much more since we started using them. I really appreciate the attentiveness and the professionalism that this company provides. I travel for work M-Th and it has been a huge relief to know that my home is in good, safe hands and that I can pick up the phone and ask for help at anytime (seriously, with anything - cleaning, dry cleaning, dog walking, bill pay, grocery shopping). My "partner" comes over every Thursday and cleans between 2-4 hours and helps take care of my pup and occasionally will do a grocery pick up. It is $36 an hour with a minimum of 2 hours - but no monthly/weekly minimum, so you could do once a month, every other week, once a quarter. For scope, they can do our living room, bathroom, and kitchen in two hours and in three hours she can do the bedrooms (including washing/changing sheets) and brush the dog. The owner is Kristin, came over to meet me and walk through the apartment with me before we started and she's come with my housekeeper a few times to check in and make sure she's being as efficient as possible with her time. She's always quick to respond to email or phone calls and has really gone above and beyond in all of my interactions with her.

Very satisfied with my initial cleaning. Cheri and Grace were very thorough and even cleaned spots…read morethat I don't regularly think of cleaning. They were professional and pleasant.

We wanted a one time deep cleaning to reset our home's freshness. Krystina, Lilly, and Alannah…read morespent an afternoon meticulously detailing our home and making sure every surface was spotless. They dusted, made our stovetop look like new, and vacuumed what seems like every inch of our home. I've never hired a professional cleaner before so wasn't sure what to expect, and it was worth every penny. I highly recommend this service for anyone who needs a few extra helping hands!

I have been using the services of The Domestic Engineers for about six months now. The…read morehousecleaners do amazing work, both on the larger scale floor/sinks/toilets type items, but also on the smaller, less noticeable items (coffee pot, microwave, pet beds, my small desktop vanity mirror). The cleaning we receive for the price is a phenomenal deal. They are so nice, professional, and trustworthy. They all know about my cats and make sure the little escape artists don't run out the door! I know my house is good hands, and I will continue to use their services for a very long time. If you are thinking about whether to use a service regularly even if you have a small home, I would recommend to go for it. We have a small two bedroom apartment, no kids, but we both work. It has increased our quality of living by providing a spotless home to come home to, taking away the dread and planning from cleaning. Worth the price! (Also, make sure to tip- they never expect it, but are always so appreciative, and deserve every penny!)

I have had Domestic Engineer clean for us the last two years. They do an amazing job!read more

This is an update to a previous review Paola and Haleigh…read morereached out to me and a very friendly young lady came to clean on Friday. She was prompt and thorough. I appreciate how they followed up. I have already scheduled another cleaning. Thank you!

I have used Aromatherapy Cleaning Services twice for deep cleaning before guests arrived. They…read morewere amazing!!! The owner and business manager were incredibly gracious, friendly, and efficient, with excellent communication skills. The house cleaner was one of the most pleasant, positive, hard-working people I've met, and her ability to thoroughly clean everything in our home was amazing. She even managed to make an oven with years of baked-on gunk look nearly new, using only a baking soda solution and lots of elbow grease. I also appreciated how she arranged items on table tops and bathroom counters in a more decorative manner. Our house sparkled after this cleaning!