I had them come and clean two large area rugs, two small door mats, steps, and a loft area. The cost was $180 which seemed very reasonable to me. We got a new puppy who has had several accidents (they never go on the tile floor) and left stains on the carpet and they got all the stains out. They sent reminders, arrived at the scheduled time, cleaned everything in an hour, were careful with my home, and were masked and vaccinated. read more

We've used these guys on 4 occasions, and they've always done an excellent job. They are professional, polite, hard working and leave our carpets in great shape. Bryan King is a professional and a great representative of the company. We'll use them again and often through the coming years. read more

Brian came first to clean some area rugs and did an amazing job. I then had him return to clean my vinyl plank flooring which a previous maid had put a polish on that required a great deal of work for Brian to get it back to the original finish. The floor looks incredible. I highly recommend Best Way. read more

I was referred to Best Way for a move out situation; fresh clean carpets to show to sell. Of all the services I used for this move out this was one of the best. Personable and professional. They were responsive and informative. Covid practices in place and implemented appropriately. No surprises, no up selling. A quality job done as scheduled, on time, no damage to property. . You might think those all are a given or should be, but currently it is not the case with many customer service based businesses. I am glad I used them. I will use them again. Thank you to Kelly & Andy for the great customer service! read more

Best Way did a fantastic job cleaning our carpet and the tile in one of our bathrooms. Both were long over-due for a cleaning and in poor shape, so I was amazed at how good they looked after cleaning. Bryan and Jeremy were professional, personable, and thorough. They explained things and gave helpful tips. They also offered to wear masks when they saw that I was wearing one - we really appreciated their understanding. I highly recommend Best Way Carpet Cleaning. read more

As always, more than pleased with our carpet cleaning! We have our carpets cleaned every 6 months - every time Best Way is on time, efficient, professional, and pleasant. They are always able to get our spots and stains out and revitalize our heavily trafficked areas. This was our first time getting our carpets cleaned "post-COVID." It was apparent from the time of scheduling that Best Way had a plan in place - they communicated their recommendations in advance (ie requesting that the home owner remain in a separate are of the house to maintain social distancing). The team wore face masks and shoe covers. I felt at ease and very safe having them come in to complete our routine cleaning. Highly recommend! read more

I can't give you a review for service, however, I called to see what they would charge to clean my carpet. I usually pay about $100-$125. The lady told me that they have a minimum fee of $400 to come approximately 23 miles from Ann Arbor to Manchester. Are you kidding me? The cost of fuel to make that drive is probably $20 round trip, and it usually takes about 45 minutes to clean my carpet. They might want to rethink that minimum. read more

I spent a lot of time researching companies to clean my carpet in my house before deciding to go with Best Way. Aside from the normal dirt/traffic stains, I had some pretty bad stains in a few places in my house - red wine and a large brown stain (2x2ft!) of unknown origin. I honestly didn't have much hope in seeing those stains disappear. The guys who were doing the cleaning showed up during the appointment window and apologized for being closer to the end of it, as they were having a busy day. I showed them what I wanted to clean, they asked about any specific stains I had concerns about and if I knew what the stains were. He quickly put together the pricing for the cleaning and I agreed on it, having already known roughly how much it was going to cost. I asked them if I had to stick around while they were cleaning and they said no, feel free to run some errands and they'd call my cell phone when they were almost done. When I came back, man was I surprised! I didn't know my carpet could look that clean. Not only that, out of the two stains I didn't expect to get better, they got one of them out completely and almost all of the other one out. They even setup some of the fans I had around to help dry things out. I was left some shoe/sock covers to wear while the carpet continued to dry and was also given a free bottle of stain remover. They even said that tomorrow if there were any spots that stains reappeared to give them a call, as they would show up free of charge to make sure it was cleaned. Best Way was quick, professional, and did an excellent job. It's the first professional carpet cleaning I've had done and I will certainly be calling them back in the future. If you have problem stains, want a good cleaning of your carpet, and want to use a locally owned company, I highly recommend giving Best Way a call. read more

I have used Best Way Carpet Cleaning many times over the years. I had them in home a couple of days ago and they did a great job, again. It had been a while since I had the carpets professionally cleaned so they were filthy! Jason and partner arrived at the appointed time and got to work. They took care of my home when they were here, meaning they were careful. The cleaned carpets look great overall, but look especially great in the high traffic areas that were nasty. I also had them clean an upholstered ottoman that was getting a bit dirty. The ottoman looks good too. So, all my experiences with Best Way Carpet Cleaning have been very good. If there was a 4.5 star rating I'd give them that one. read more

So, it took them 4 days to return my calls. The lady who finally called was acting so wishy washy about taking the job. I felt like I was asking a person on the street to clean my carpet. I've never had an issue with other cleaners doing the job, so obviously I'll go back to them read more

I had an excellent experience with Best Way Carpet Cleaning. They were easy to schedule, showed up on time, were pleasant to chat with, and went above and beyond in getting my carpets as clean as possible. I'd happily use them again and will be recommending them to my friends. read more

I had a great experience with Best Way! We just bought a house in Ann Arbor where the previous homeowners had dogs. Before we moved in we had Best Way do our carpets - you literally couldn't smell a trace of dog afterward - all of the carpets looked great and smelled super fresh. Highly recommend! read more

Excellent Job!! Ask for Kelly and Bryan super clean A+ Thanks guy's Johnson's Saline, MI.

Best Way cleaned our carpets, and a love seat a few days ago. They were timely professional, affordable and the end result was so nice. I was just as pleased with the outcome as I was the day we had the carpet installed. Thanks Jason and Best Way, I will recommend you any day. read more

This is the best carpeting cleaning company in Ann Arbor. They are terrific! The carpets are spotless and the service is excellent. The staff was very professional and attentive to detail. There is no other service I would use. read more

Best way has been cleaning my carpets, rugs and furniture for many years. I cannot say enough about their attention to detail and consideration for being neat. The same employees, Kelly and Justin, have been coming for years, which speaks well of the company. I write this as it is time to call them again. read more

We have used Best Way many times over the past 10 years in two different homes and have been utterly impressed each time. A few weeks ago, we called them for what we thought was "last resort" cleaning of white carpets that I was convinced our dog and cats had destroyed. Within a short time, all of the carpets looked brand new! The workers are always extremely professional and efficient. We'll keep calling them for many years to come! read more

Wow, these guys are great! We've had Stanley Steemer and a few others over the years. These others were ok, and we thought that was as good as could be done.Then my wife learned about Best Way and we were both Quite amazed about how wonderful our carpets and rugs now look! We will definitely use them in the future read more

They were prompt, careful with moving our furniture, very tidy, and our carpets look amazing! No need to look elsewhere--hire these guys!

I have been using Best Way Carpet Cleaning for 20 years. They are the best! The guys are always on time, polite and careful. They do a great job and always do a little extra. Obviously, I think they're the best because I've had them back yearly for 20 years. read more

I decided to use Best Way after reading several excellent reviews on the company. This was my third time having my carpet cleaned; the previous two were with two other companies. I must say that I am very pleased with the job the guys did, and will be using Best Way for all future carpet cleaning jobs. I have a sister/roommate who loves to make her mark everywhere she goes (i.e. coffee stains, makeup, wine, etc.). The previous carpet cleaning company had made a good attempt to remove these stains, but were unsuccessful. Much to my surprise, the guys from Best Way were able to remove several of these old stains in addition to several tough new stains. Even before beginning the job, they were upfront and realistic with me regarding whether or not each stain can be removed. Aside from the excellent job performed, I have to say that the most important factor that makes Best Way stand out from the other two companies is the fact that they truly care about the quality of their work. The guys were thorough, professional, courteous, and friendly. It is always uncomfortable for me to have strangers inside my condo- especially for purposes as extensive as having the carpet in my entire condo cleaned. However, the guys at Best Way put me at ease right away. read more