1. Spectrum

0

Whittier, CA

Cancel

Open app

Search

Services - Spectrum

Internet service providers

Television service providers

Spectrum Photos

You might also consider

Recommended Reviews - Spectrum

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

I'm number two
Leslie E.

The place is clean and organized. But that's expected. The wait time is kind of ridiculous when I got here. There were seven people waiting now there's nine people waiting but when I got here, there were four or 5 people helping customers now there's only three. And the problem sometimes people take a long time so it backs things up more and more. The staff seems to be working hard, but there's just a lot of stuff and this stuff is kind of slow usually. Usually when I come here, it's not that bad this time a little worse than usual. But they are busy. And there's one guy that's I guess a lot of trouble and so he's taking someone all the time. Someone else just came back. I guess he went to lunch. They all eat lunch I guess and come back. Now there are four people helping customers. Just one customer has been taking a sales person for 45 min. Outch. None of the salespeople are just hanging around. They are all helping customers.

The blood thirsty company will spend a lot of money to hire debt collection agency to go after your credit score over petty money.
George P.

The most blood thirsty iNTERNET PROVIDER on this planet. It will destroy your credit score if you don't pay up what you shouldn't! I disconnected this February after being their customer for OVER 14 YEARS and it still tried to charge me $129.99 after it had been cancelled. After Spectrum failed to charge me, they hired a DEBT COLLECTION AGENCY to go after me over $129.99!!! ARE YOU KIDDING ME?? Over $130???? I bet you need to spend more than $130 just to hire the DEBT COLLECTION AGENCY to go after me! Then they reported to all my credit report agencies to DAMAGE my perfect score by 123 FREAKINGLY POINTS as if I own them $10,000, car payments, or some home mortgage!! What a JOKE! DO NOT SIGN UP SPECTRUM'S EXPENSIVE AND SLOW INTERNET CONNECTION IF YOU HAVE OTHER CHOICES or they will increase the rate non-stop and go after you BIG TIME if you don't pay! I was considering to keep their services and add a family cell phone plan. NOPE, that will never happen and I will keep telling the world how terrible you are.

Take a have hour to do a 2 minute job!

See all

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Way over priced and will charge for a whole month if you cancel even 1 day into a new month.

Helpful 0
Thanks 1
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Mauro B.
50
16
14

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

I tried to return the equipment to them and the wait time was 1 hour for a equipment return I ended up just throwing them away.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of I V.
0
24
9

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Jr A.
0
51
0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 4 of 4

Ask the Community - Spectrum

Review Highlights - Spectrum

“Made an appointment yesterday with Ryan Rivera for a new cell phone, Internet and land-line phone service.”

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Internet Service Providers 2,159 times last month within 20 miles of this business.

Verify this business

iRepair Cellular - Great service, friendly and reliable.

iRepair Cellular

(295 reviews)

$$

SHORT REVIEW: my 2020 iPad Pro would not power. I brought it to iRepair Cellular & they were able…read moreto repair it quickly (about one full day) & none of my data was lost. I would highly recommend this business for your repair needs! LONG REVIEW: I purchased my 2nd gen iPad Pro in 2020 brand new directly from Apple. A few weeks ago my iPad suddenly wouldn't power on. After trying all the suggested solutions online I took it to the Apple Store. They told me a major component failed & the only solution they offered me was to replace the entire iPad with the exact same one (amazing they had something that old in stock) & would've cost me about $500. I decided to look for other solutions & reached out to a few different businesses on Yelp. Joey was very quick to reply. I took it in & he diagnosed it free of charge. After a quick analysis he let me know there was major failure in the hardware & parts would need to be replaced. He told me if he could fix it, it would cost the price we agreed on when he diagnosed it. If not, it was no charge. He estimated he could finish the project by tomorrow. The next day he called (which I missed) & texted me to let me know my device was ready for pick up. To my delight, when I came to the shop the screen lit up & my wallpaper was still displayed (meaning my data was still there)! Joey was kind, worked quickly, & I was never in the dark about how long the service would take or how much it would cost me. I take good care of my devices so I've never needed Apple care or repair service. This was such a good experience & I would recommend this shop to anyone in need of repair! HIGHLY RECOMMENDED!

Contacted iRepair cellular for a iPhone 14 battery replacement, gave me an estimate of $60 which I…read morethought was fair. Drop the phone off the following morning and had it back midday. Overall great work, convenient, professional, fair pricing. I suggest you do business with them.

T-Mobile

T-Mobile

(46 reviews)

A very pleasant experience. The guy named Chris was super helpful adding my daughter to my account…read more Helped us get a great promotion toward a new phone and transfer her number over from at&t. Also helped me get the T-Mobile rewards Visa card so I can save on autopay and get money back for paying the bill. Now I just pay my card and it helps with my credit score. Win win! I highly recommend asking for Chris he's pretty funny guy and was a great help. Thanks tmobile

Before I went to this T Mobile store I had visited 2 other stores to get assistance regarding the…read moreissue I was having on. The issue was when I left Verizon and transferred my accounts to T Mobile there was some balance for each phone that needed to be paid off. Sure enough T Mobile support did guide with the steps on how to individually request funds for each line to be paid off. What I didn't know was that each line was on a different plan. My wife's and I were just transferring lines over and our daughters line were to switch phones and transferring. Very minute detail but complicated for a person who had no clue that the steps were different. I was getting anxious because the end date of transfer from Verizon to Tmobile was coming and Verizon stuck me with my last bill of over $1600 plus and the funds from Tmobile hadn't come through. I went to Tmobile in Fullerton and La Habra and they were busy and they told me I had to try it online because they couldn't help me. I tried my last luck in Whittier T Mobile at Whittwood Mall. I was greeted by Ms. Judas. She was so kind and patient even though they were twice as busy as the previous stores I had gone prior. She listened to my issues and asked me if she could borrow my phone. She stayed with me and analyzed what was wrong with the refund and realized I had inputted the wrong refund codes for each line. She navigated pretty quickly and told me it was done after 30 minutes. She said the refund would be available within a week. I was stunned. I was so surprised and thankful. As we were finishing the issue I asked her about T Mobiles wifi program and she gladly answered in detail the price and terms. I was so moved with her helping me graciously with the transfer of phones that I signed up with T Mobile WiFi program too mind you I was with Spectrum internet for over 10 years. If you guys have any issues or want to add a line or get something done I strongly encourage you to look for Ms. Judas. What an awesome human being for just being a customer friendly service person. Thank you!

Spectrum - isps - Updated October 2026

Loading...
Loading...
Loading...