SHORT REVIEW: my 2020 iPad Pro would not power. I brought it to iRepair Cellular & they were able…read moreto repair it quickly (about one full day) & none of my data was lost. I would highly recommend this business for your repair needs! LONG REVIEW: I purchased my 2nd gen iPad Pro in 2020 brand new directly from Apple. A few weeks ago my iPad suddenly wouldn't power on. After trying all the suggested solutions online I took it to the Apple Store. They told me a major component failed & the only solution they offered me was to replace the entire iPad with the exact same one (amazing they had something that old in stock) & would've cost me about $500. I decided to look for other solutions & reached out to a few different businesses on Yelp. Joey was very quick to reply. I took it in & he diagnosed it free of charge. After a quick analysis he let me know there was major failure in the hardware & parts would need to be replaced. He told me if he could fix it, it would cost the price we agreed on when he diagnosed it. If not, it was no charge. He estimated he could finish the project by tomorrow. The next day he called (which I missed) & texted me to let me know my device was ready for pick up. To my delight, when I came to the shop the screen lit up & my wallpaper was still displayed (meaning my data was still there)! Joey was kind, worked quickly, & I was never in the dark about how long the service would take or how much it would cost me. I take good care of my devices so I've never needed Apple care or repair service. This was such a good experience & I would recommend this shop to anyone in need of repair! HIGHLY RECOMMENDED!

Horrible repair shop. First walking in, it smells strong of old cigarettes. Owner says he has…read more"limited" tools and can't really repair most things.!!!?!? Are you kidding me?? Then why do you have a repair shop? When I asked him what shop could fix the simple iPhone repair, he said... "Google it!" Stay away, "Google" a better shop with tools to do a repair!!

I had a great experience upgrading to a new iPhone at T-Mobile! Jesse was incredibly helpful,…read morefriendly, and funny, which made the whole process enjoyable and stress-free. He took the time to answer all of my questions, explained everything clearly, and made sure I understood my options without ever making me feel rushed. He also helped me find some great accessories for my new phone and made the entire upgrade process quick and easy. Excellent customer service from start to finish. I'll definitely be coming back to this T-Mobile location and asking for Jesse. Highly recommend!

Joy was very helpful and soo kind!! She was soo patient helping us and even stay a little longer…read moreafter her shift

Best customer service by my man and Jordan. And jodi, easy in easy out, I recommend coming here for…read moreany services

Sergio was and is the best at this Verizon store. Had an unusual problem was here for 3.5 hours on…read morethe phone and he was patient enough and helped me through the whole thing!!!!

If I could give 0 stars i would. The employees at this store are idiots and have 0 knowledge about…read morehow to do their job. The girl that was helping me purchase a new phone charged for a charger that I didn't ask for then the next day I went to return it and Diego, another store employee couldn't help me with a return, he spent several minutes on the phone calling another employee after I asked to speak to a a manager. I asked to purchase a phone case for the phone they sold me the day before and they were out of stock, they claimed to only have 2 phones in stock in the entire store with no matching accessories. Bad business and poor customer service. Please do not go here, they aren't very helpful and they sell a lot of BS.

This used to be my go-to store......until it was sold to the current owner. I purchased a charger…read moreafter hooking up a phone. After a few days, I tried to return the unopened charger (I had the receipt) and was told there was a 24 hour return policy. After some research, I discovered that this policy is not legal. The return policy, if different from a 7 day or 30 day return policy, needs to be posted by the cash register for all to see, in Los Angeles County. There was no such policy posted. I returned to the store, informed them of the ordinance and still told of the 24 hour policy, that was not posted. Posting the policy on the receipt does not substitute for having the policy displaced for all to see, in the store. So now, I have an unopened charger and reverse charges pending with my credit card. This could have been handled so much easier. Now, this location has lost a customer, who had been loyal for 12 years and has multiple complants filled against them. Refunds do not appear to be an option at this store anymore, so be careful what you purchase.

Poor customer service and lack of knowledge. The employee at this location was unable or unwilling…read moreto understand a straightforward billing issue and offered no solution other than sending me elsewhere. The corporate location resolved the issue immediately. I would not recommend this store, go directly to corporate if you need actual assistance.

Store was empty when I went in but Zana was amazing! I was in and out of there in less than an…read morehour! Traded in my iPhone 14 Pro Max for the 16 pro max

Definitely should come here ask for Derrick 10/10 he is great and will give u a good dealread more

Extremely disappointed with the service at this AT&T store. I came in simply to trade in my phone…read moreand ended up waiting over an hour just to be helped. There was only ONE employee working with about six other customers waiting. At around the hour mark, another employee finally came out from the back, helped one customer, and then disappeared into the back again for another 20 minutes. Several people ended up leaving because the wait was so ridiculous. Then, once I was finally being helped, the employee took TWO personal phone calls in the middle of assisting me, both about ordering cheesecake. At that point it was almost comical. What makes the whole experience even more frustrating is that once someone actually helped me, trading in my phone took a total of about FIVE minutes. I waited over an hour for something that took five minutes to complete. This store seriously needs to do better. Whether that means having more staff scheduled, better management, or simply having a little more urgency when there is a store full of customers waiting, something needs to change. If you have an entire day to waste just trying to accomplish one simple thing, then this is the AT&T store for you. Otherwise, I would absolutely recommend going somewhere else.

A very pleasant experience. The guy named Chris was super helpful adding my daughter to my account…read more Helped us get a great promotion toward a new phone and transfer her number over from at&t. Also helped me get the T-Mobile rewards Visa card so I can save on autopay and get money back for paying the bill. Now I just pay my card and it helps with my credit score. Win win! I highly recommend asking for Chris he's pretty funny guy and was a great help. Thanks tmobile

I paid a bill I owed to TMobile and they still continue to bill me. I talked to the people there,…read morethey are no help. They keep asking me for a PIN #. I told them that I don't have one then they told me to go to the app and put a new one in well. I can't do that either because I no longer belong to TMobile so now they're asking me to go in person into one of the TMobile offices, which I have done before they keep making me to go to in person on one of the local T-Mobile stores. This is ridiculous asking me for a pin number. They're not letting me do it on their app and then forcing me to go to a store in person the system is not a good one and they need to develop something better. I was the TMobile customer for many years three of us and now that I no longer have TMobile I am running into problems with them. I do not recommend this TMobile anymore.

Note: Re-posting review from duplicate account, October 2, 2024…read more Saved me $300! I brought in my 9th Gen iPad with a shattered screen that was also erratically glitching. I thought i needed to replace the Touch IC. Turns out all it needed was a screen. Arturo was genuine and considerate and obviously skilled. His rates were very fair and honest. I will definitely keep him in mind fo future mobile device service.

I came in with a cracked phone and it was fixed in 20 mins. Very quickly and done well…read more I am happy I can use my phone again.they also have cute phone cases to choose from

Came in with my iPhone 15 pro thought it wasn't going to be able to be fixed but they made it good…read moreas new! 5/5 tell a friend !

Be aware dont go here !!!! I came for a simple screen…read morereplacement on my iPhone15 pro max they somehow broke my rear camera Put on a cheap Chinese screen that goes out every week and they're warranty only covers one fix Paid $350 for it to go down the drain.

Amazing service, gave me a complementary screen protector! Also fixed my screen in only 15 minutes!read more

I had an excellent experience at One Stop Cellular! They replaced the screen on my iPad Pro, and…read morethe entire process was fast, professional, and hassle-free. The quality of the repair was outstanding--my iPad looks and works like new again. The staff was knowledgeable, honest, and kept me informed throughout the repair. Their pricing was fair, and they completed the job much quicker than I expected. If you're looking for a reliable place to repair your phone, tablet, or other devices, I highly recommend One Stop Cellular. Great customer service, quality workmanship, and a business you can trust!