I've been going to this dry cleaners for like 20 years. The lady who owned it sold it and now the Cleaners has gone downhill their work is shabby . They destroy your garment and don't replace it. This place is not a place to go to. I'm taking my business someplace else. When I talked to the short fat old guy, he blew it off like it's nothing and didn't care. read more

Spectrum Three Cleaners - Damage - Laundry Services Near Me - Murrieta, California

Spectrum Three is where my kids are forced to be responsible adults. They march in w their tiny piles of "urgent dry cleaning" like they're a boss, and the place never disappoints!! Clothes come back clean, pants come back hemmed, and everyone comes back feeling very fancy. If you need your garments cleaned, fixed, or just want to feel like you have your life together for five minutes, this is the spot. Service is also friendly. Highly recommend!! read more

Spectrum Three Cleaners - Laundry Services Near Me - Murrieta, California

Always a great experience here at Spectrum 3 cleaners. Not just with cleaning and pressing your clothes, but just great service and great results when it comes to hemming pants. Super friendly staff here that are always super helpful. Even though this spot is a little out of way from home, I make the extra Drive 10 minutes down the road to come here. read more

This is by far the best dry cleaners in the area! I drive in from Menifee because they are the only cleaners I trust, from daily wear to special occasion clothes to alterations. Their quality and customer service are excellent! read more

Have always had 5 star service for our dry cleaning. My wife has had a few alterations without any complaints. However, if you are going close to closing time on a tight schedule, don't believe the hours posted on Yelp. Came in 20 minutes before "closing" to pick up an order..... Already closed with a paper sign with different hours taped to door. Update your Yelp page!! Watched two other customers walk up while writing this review with the same problem. So, obviously the 5 stars is for the service we've had and not their IT issues.... read more

Spectrum Three Cleaners - Updated hours... - Laundry Services Near Me - Murrieta, California

They have great customer service. The lady there is very nice. I put a lime green track pants, shirt . I had taken the suit there many times. This day I dropped off my suit and when, I picked it up the pants was yellow the shirt was lime green. I took the pants and everything I brought with the suit to show them the color. I received a phone call from a lady about the problem. She told me it was the manufacturer defect and it had the pants bleeding, I informed her they had cleaned the pants 4 times prior and they would have bleed the first time. Then she offers me a 40 dollar credit to the cleaners. I told her the pants were more when I brought them she then ask me if, I would like her to turn the other 2 pieces yellow to match the pants that was just crazy to me. I just told her if I wanted a yellow suit, I would have bought one. to me first of all they should've admitted that they messed the pants up and said sorry not trying to make it like it was a defect from the manufacturer because I knew better then that maybe should've said we can give you $50 to go buy your pants or we will go find the same pants and replace them. so I've then told her I would like to speak to the owner of the cleaners because that was just crazy to me so I went to pick the pants up today which is Monday and was told that they have ordered the pants and they're just waiting for them to come in, which should've been done in the beginning. I think moving forward when you all make a mistake and you ruin someone's clothing you should first admit what you have done and then find a way to fix it not offering a credit to the cleaners because that does not take care of the item that needs to be replaced. read more

Please don't bring your clothes to the cleaners if you want your clothes back I've put out business cards at my job for this business and they told me that they can't do anything for losing my dam true religion jeans the customer service is dead the quality of the work is not good the value is very poor customer service I will never bring anything to this business again you won't get it back they are good for giving your clothes to different people and then look stupid with a shit face read more

Absolutely amazing customer service and quality work! I was recommended this establishment and they did not disappoint! Thank you for helping me! read more

Have used this cleaner since I moved here. Excellent service I use Walker and not convenient (being 114@today)getting out and back into car. I called the nice young man at counter and he brought my cleaning to My car and hung it too So considerate read more

Been coming here for 2 years now! Great service and alterations, definitely recommend this place !

Please disregard any negative review you have seen, this is the best dry cleaning service I have ever used hands down. James the managing partner has personally helped me on several occasions. Last minute and rush services have always been top notch and responsive. I love this place, my military alterations and personal suit alterations are always one early. Highly recommend!!!! read more

Cannot say enough about them. I am overwhelmed by their community service. Jook has been wonderful to me. She offers free masks that she hand sews to customers. read more

Spectrum Three Cleaners - Mother of the bride mask, Jook made for me. - Laundry Services Near Me - Murrieta, California

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I forgot to pick up my husband's uniform for a long time..he needed it on a Monday to wear and I put off picking it up until Sunday. Of course they are closed, but I called and luckily omg they were amazing and gave me the uniform on a Sunday when they were closed. So grateful! Thank you so much for going above and beyond!! read more

I'm so disappointed. I took in some cushions from a rocking chair. They quotes me $10 but called and told me it would be $35. my husband said that was fine and when we picked them up l all the stitching was coming out of the cushions and there was still stains left on them! The owner was told to call us and we still have not heard from them 4 days later. I am very upset that my fusions are in worse condition then what they left their in. Upset is not even enough because this was a baby shower gift to me. Terrible service. read more

Spectrum Three Cleaners - This is how it was returned to me, terrible! - Laundry Services Near Me - Murrieta, California

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I needed my comforter dry cleaned and this was the closest place to me. I called around and most places told me 4 days which I thought was ridiculous. So I put it off until I had an out of town trip. I stopped in here on my way out and this place told me 7. I couldn't believe it. I mean what do they do? Keep it in the back until the 7th day? At that point I had no choice but to leave it. I paid $5 more and it took 3 days longer than everywhere else I called. I went in and 3 pm on the 7th day and they told me it wasn't ready and wouldn't be delivered to them until after 4:30. At that point I was just plain ol annoyed. I won't be back. Another place just opened across from me so that's where I'll be taking my stuff from now on. read more

This is by far the best dry cleaner in town. Great prices and the owner is a wonderful lady. The only reason I don't give five stars, CASHIER has a tip jar. Really? read more

On time tailoring, punctual business. However, the owner of the shop just argues with you if you have any issues. This is not a place to get your suit tailored, they do not have the skills for it. 130$ for barely any change. If you can't do the work please tell me so that I can give my to someone else. I will never return here. read more

My 24 year son took his pants here to have cleaned and when he picked them up there was 4 twenty dollar bills attached to the hanger. He had worn those pants to his college graduation party earlier that month. Thank you for not only doing a great job but for being an honest establishment!!! read more

Spectrum Three Cleaners - Nice to see there's still honest people in the world! - Laundry Services Near Me - Murrieta, California

I'm giving this dry cleaners two stars because they do ok dry cleaning but their alterations are horrible. Please don't waste your time or clothes on them. I brought in two shirts that needed the hem and sleeve restitched. I asked the cashier if the seamstress would use the serger on the shirts because the thread was missing there as well. The shirts did not have a serger used on them. And the hem that was sewn was uneven. I could have done better. read more

Very poor customer service, and their prices changed depending on who was at the counter

I will never return here again. Wow a $1 service charge to use my credit card? You have some nerve! You just lost a customer. Absolutely ridiculous... read more

VERY DISSATISFIED.......AGAIN! I'm done with this place. I have now taken a few sets of military uniforms to be cleaned and each time it has been something different. The first few times they would press them so hard that they had checker marks in them. They were able to fix this but it required me to leave my uniforms for additional day(s). I try to plan things to have my uniforms for events but this companies service is just not reliable. The last time they offered to clean one uniform free of charge if I would give them one more try. So I did. I dropped my uniforms off earlier this week and pick them up today. It starts with no record in their computer of my getting a complimentary service because of their constant blundering and inability to do the service I pay for correctly. The young man behind the counter calls the owner and she says she doesn't recall so no. I inspect my uniforms and both sets (whites) have dirt on them that they did not have when I took them in. Almost as if the edges had been dragged across something dusty. I show the young man working and he says if I leave them they can fix it. I am not able to leave them as I need them on Monday. I ask for a refund so he calls the owner and talks to her on the phone for a second time. I ask to talk. He hangs up and tells me she said if I want a refund or to discuss the issue I will have to come in tomorrow on her time and that she will not talk to me over the phone. Long story short, they just don't provide quality service and you would be much better off spending your hard earned money with a business that does their job and actually cares about customer service vice telling you to come in on their time if you don't like their service. read more

Wow, they're able to press my dress, right now, while I wait! And super friendly staff! I'll return for sure.

Took my shirts here for the first time and they came back wrinkled and without the medium starch as ordered. I won't be back!

Been coming here for years.. Always happy.. But today we picked up our dry cleaning and they gave us an envelope with money in it... My husband left in his pants pocket.. Super honest and professional!! Thank you so much!!! read more

Always have had good experiences with this cleaners. The lady that works there is consistently friendly, helpful and always has a smile on her face, as well as the other employees. She does excellent alterations too! Highly recommend. read more

Love the service! Owner is a kind caring woman! She is over 60 years old and does everything herself. That's hard work!

I've been a customer of this place for 7+ years.... because it's, fast, reasonable, they do a great job and everyone who works there is so pleasant! They have good hours, even until 5pm on Saturdays. They speed your order if you need it right away. read more

Been going to this cleaners for years always thought little too expensive, but very close to my house. Took my daughter's Prom Dress for pressing (Its very light pastel colors) Beautiful Dress and they BURNT IT!!! Temp must have been to high! Took back in and they refuse to acknowledge it, everyone else can see it, but them! They didn't even offer my $12 back, NEVER AGAIN WILL I GO THERE!!! SPECTRUM CLEANERS ON CAL OAKS NEAR ALBERTSONS read more

I I hate to write a negative review of a local business, but I had a terrible experience with their alterations service. I brought in a brand new sport-coat and asked them to shorten the sleeves and remove the stitching from the pockets. After picking up the jacket, I tried it on at home and I noticed that the lining was not sewn properly in one of the sleeves, and the stitching had not been removed from the pockets. So I returned to the store and asked them to fix it. The next time i picked it up and returned home. The sleeve was sewn, but it was crooked and unprofessional looking. There was no way I could wear it in public. I called the store and asked to speak to the manager. She was out, so I asked her to call me after 2:30. She called me the next morning and seemed to agree to give me a full refund, though her english was difficult to understand. When I brought it in the next day (my 5th visit to the store!) she refused to give a refund and promised to fix it. I had enough and decided to take it to Rancho Tailors. I'm also thankful for Old Town Cleaners on Kalmia and Jefferson. read more

Spectrum Three Cleaners - Hard to pay for tailoring like this. I can't wear this in public! - Laundry Services Near Me - Murrieta, California

They just ruined a shirt of mine and said it was due to perspiration. They wanted to send it away to do a $75 test to determine and I told them the shirt isn't even worth $30 dollars. Clearly a red die in black and white dress shirt of mine. Do not come here, terrible customer service due to a clear screw up on their part. read more

So disappointed about this place i will never go back after all those years going to the same place many times they ruing my blouses and never say anything or complain but now i really was mad and they did't care i drop of 2 handbags one to be clean up the other for repair i give $40 deposit hand bags come back they couldn't do anything i requested my money back and they say NO because owner say they still cleaned when they couldn't do it. So they kept my deposit and they lost a costumer and probably many more they just care about there money not about yours read more

I have been a patron here for 10 yrs, the owner is kind and respectful. Prices are very reasonable and service is a 10+

This is the best dry cleaners I have ever been too. The customer service is amazing, and they do such a good job cleaning clothes. I took a white dress here that had a few stains in it, when I picked it up l it looked like new! The prices are reasonable too. This is my go to cleaners. read more

My husband took his brand new collared button down shirts and a pair of slacks here to be dry cleaned after alterations had been done to the shirts at another location. When he went to pick them up, they were not pressed in the way he had requested. The clothes were redone for a second time. When we picked them up the second time, not only were they still not pressed correctly but there was still a small stain on one, dirty finger prints on another, and the loose threads from the alternations were still on the shirts. They looked like they had not been washed, just haphazardly pressed. The pants came back with wrinkles pressed into them. I had to iron both the shirts and the pants when I got home myself. When our concerns were discussed with the owner, she made nothing but excuses as to why they were not done right blaming the clothes themselves. We have been taking our dry cleaning here for years and have never had this happen. Not only were they not done correctly 2 times, I ultimately had to iron them myself after paying for their service. I went back to talk to the owner about how dissatisfied I was with it and wanted a refund. ($27.95) She continued to make excuses why they did not do it right and said she could not refund my money because they had to be done twice. In other words, her time is more valuable than mine. There was no consideration for my dissatisfaction of having to pay for a service that was not done right or my time of having to come back 2 times to find out they were still not done right and the time I had to spend ironing them. For us it is not about the money, it is about the principal. She has absolutely no integrity or pride in her business. She is willing to lose a long time customer over $27.95 because that is more important to her than the years of business we have given her. A refund is the least she could have done to reconcile a now very soured business relationship. read more