Local Computer Business since 1987…read more 25 years in business speaks for itself whether your computer needs are for business or home this is the place to go from internet to laptops to servers. I brought my laptop in on a Monday panicking because it wouldn't boot up. I was greeted with reassurance that is was most likely a virus that was going around and not to worry. On Wednesday morning Specialized called to say that my laptop was up and running and ready to be picked up. Price was very fair and I didn't have to deal with the Geek Squad which to me is a complete nightmare of over rated "Geeks"

This has nothing to do with COVID. I've been inStevens point for four years and we've had problems…read morenon stop. I swear these things are on a timer to go out 3-4 times a year. The service sucks and wifi is worse. Oh, you want two devices on the wifi? Good luck loading anything. A computer and TV? Lol better luck next time! Gaming system? Forget about it. Spectrum, you blow.

remote starter issues were frustrating but prompt professional service is appreciated ! they fixed…read moreit fast ,

code E is definitely a five star business I went there to get a new speaker in my cell phone…read moreturned out. He just cleaned it for me and also my charge port amazing no charge wouldn't take any money. Save me $120 absolutely a must go to shop if you have electronics to get fixed honest through and through. put this shop in your pass it along to your for electronics.

Spectrum has the absolute WORST service and customer service I've ever experienced in my life. 2…read moreyears almost that I've had spectrum and I asked for a ONE WEEK extension on payment and the company couldn't grant that. During a time of pandemic and massive job loss. Absolutely disgusting company with ZERO customer value. Definitely need to read reviews before moving forward with this company as it has some of the worst reviews and ratings I've ever seen. Just awful.

It's not OK to have an internet outage(s) close to daily with no sympathy from the service provider…read morebut an automated voice saying "I'm sorry"... no credit for the piss poor service seems criminal too.. we've had charter for years and the service has from good to ok to sometimes ok and non-existent the other half the time.. we pay good money on time every month for years and not a peep regarding a credit our way except for like $20...once...because they overcharged us.. so not really a credit even..just paying back the money stolen after getting called out. Honestly, I don't enjoy leaving crap reviews for companies, but well...Charter has earned it and worse off, they don't care..this review will do nothing.. be ethical.. show you care.. make it right when your customers have justified issues with YOUR service THEY pay for.. Honestly, if I were your boss, you'd have been fired some time ago

Not for this store..schofield store..same owner Received new…read morephones in November, suppose to get 150$ promo gift cards (2) for my husband and I. Never got them but Chris ( store manager) finally after 5 months of hounding took instore credit. Got items but wanted something that was not in store so Chris said he would order it. Guess what...never did!! June came and went..Went to rib mountain store and got the item ( in July) and had to pay difference and a charge on my account that Chris was going to take off!! Guess what .... never did!! Went in weekly and qouted from Chris " I'll handle it, I'll take care of it"!! Now it's September 2023 and had to call Sarah the owner of the store to take care of it!! Guess what.. done in 2 minutes!! Mind you I called customer service over a dozen times about this issue and they were wonderful but couldn't help me do to the issue had to be handled in store!! I have good standing, great credit and getting texts almost daily they our service was gonna be suspended stressed me out!!! Chris is a good bull shi**er....poor management and sucks at customer service!! Myself being in customer service have NEVER EVER let my clients go less then a 8 hour shift from not hearing back from me!! I was excited when I heard us cellular was coming to the wausau area since I used then when I lived in Lacrosse. We will never go to that store again!! Chris good luck to you, I think you need better training in customer service and management!!

I am disgusted with U.S. Cellular in Steven Point and Plover WI…read more Even though they are courteous I went to purchase a new IponeX for my elderly parents so the would be able to share photos and video of their grandchildren. I was told specifically they would also keep their flip phone active on the same line at no extra cost and it would operate the same number. More like a backup. This morning my mother went to use her flip phone because she has not adjusted to the iPhone yet and the flip phone had been disconnected and required a roaming PIN. This is directly in contrast of what I was told would happen. The create a safety and health issue for my elderly parents who live outside the Stevens Point if they need EMS. When I approached the sale consultant the following day they told me they need another $60 extra line to get the flip phone reactivated and would get a separate phone line or they would have to make WiFi calls. Again this is in complete contrast of what I was told would happen. These are poor business practices that show U.S. Cellular lacks integrity. I am going to recommend my entire extended family move to VerzIson instead of U.S. Cellular in Wisconsin.

I visited Team Wireless in Plover about 2 weeks ago struggling with access to my account on my…read morelaptop. I could easily get to my account on my phone, but the laptop was cumbersome and annoying. Luke was the young man who was amazing in his knowledge of how to do this. He took the time to answer my many questions and was patient with me when I needed further clarification. Luke is an employee of Verizon who should be recognized as one of the best.

Honestly, they don't deserve any stars. Let me tell you why. I've visited this location three times…read morebefore writing this review. All three times, the employees lacked knowledge on their products and plans. I give up. I'm a 15+ years customer of Verizon Wireless. I've never experienced such horrible service except at the other Verizon Wireless in Plover. The most recent visit was the last straw. My husband and I were due for an upgrade. They had advertisements for a trade-in deal on iPhones. I know Apple was pushing this upgrade to their new 12's. All I wanted to do was upgrade my phone by trading my old one and use the Verizon Up credit. Plus, I was willing to pay the majority of the new phone at retail price so I won't have a high monthly payment. The employee suggested that I change my plan, which I've been grandfathered in an awesome plan that I've had for years, plus he suggested to go down to the iPhone 11. Don't they just want my money? I'm asking for new phone AND I'm willing to pay most of it at retail price. I wanted to use the credit I've been saving. He says their policy is to trade-in my phone and not put it towards the new one but use it toward discounts on accessories. I've spoken to Verizon customer service and Best Buy. They advised I should be able to trade-in my old phone and put it towards the new one. I was not understanding this. The employee wasn't making sense. Then a few more moments, he offered less than $150 for my phone as a trade-in and said he kept assuring me that the new phone won't be in until next week. I agreed. After starting the process, he says the phone won't be in for another month. At this point, I was just done. I went to Best Buy. They were able to give me more for my trade-in and the new phone will be in next week. I have an appointment set up and paid at retail price for the new phone. The only positive thing I experienced at this location was that the employees wore masks, they posted that other customers must wear masks, and they put tape up to keep everyone at a distance from each other. That was it. Maybe they deserve that one star. Just maybe.

Switched to TDS after a price increase at Spectrum only to have the absolute worst customer service…read moreexperience I've had in my life when I went to transfer my service to a new address. Scheduled the installation a month and a half in advance only to have them unable to install at the new location for no good reason. Never going back to TDS again. Spectrum is the lesser of two evils, unfortunately.

From the owner: TDS delivers fiber internet, Wi-Fi options and internet service enhancements, integrated TV, and…read morephone to home & businesses in your area. Take advantage of special discounts and offers today. Proudly serving Stevens Point, Arpin, Auburndale, Babock, Junction City, Marshfield, Milladore, Nekoosa, Pittsville, Vesper, and Wisconsin Rapids,  WI.  TDS provides symmetrical fiber internet, TV, & phone to your home or business.  Our all-fiber network delivers speeds up to 1 Gig, 8 Gig in select areas.  We've been providing home & business customers with award-winning internet, Wi-Fi, TV & phone services for over 50 years.  Special offers and discounts available.  Try us out!  Certain services not available in all areas.  Internet speeds are "up to" and not guaranteed.  Subject to availability.  See website for details.

Waited for 3 hours to simply upgrade my phone after being told it would take a half hour to an…read morehour, only to be patronized by the manager as I was leaving being told to "have a good life". I responded that I didn't need the sarcasm but he said again. So I told him what to do and was told I was banned from the store. While waiting I asked the manager and "Tyler" if they would be satisfied with receiving the same service they were providing, which they did not respond to.

From the owner: Visit the T-Mobile store in Stevens Point and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5370 US Highway 10 E can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.