remote starter issues were frustrating but prompt professional service is appreciated ! they fixed…read moreit fast ,

code E is definitely a five star business I went there to get a new speaker in my cell phone…read moreturned out. He just cleaned it for me and also my charge port amazing no charge wouldn't take any money. Save me $120 absolutely a must go to shop if you have electronics to get fixed honest through and through. put this shop in your pass it along to your for electronics.

Waited for 3 hours to simply upgrade my phone after being told it would take a half hour to an…read morehour, only to be patronized by the manager as I was leaving being told to "have a good life". I responded that I didn't need the sarcasm but he said again. So I told him what to do and was told I was banned from the store. While waiting I asked the manager and "Tyler" if they would be satisfied with receiving the same service they were providing, which they did not respond to.

From the owner: Visit the T-Mobile store in Stevens Point and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5370 US Highway 10 E can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

One of the few Best Buy stores that I've been in that has an exceptional knowledgeable and helpful…read morestaff. It was time to upgrade a cellphone, we went to the Verizon stores and were less than impressed with their help. We arranged to have an appointment with Christina at this Buy Location. She was extremely knowledgeable and gave us 5 Star service. She set up our new phone and watches and even saved us money on our phone plan too.

It will be 8pm on a Friday night, you could be the only person in the store waiting to check out…read moreand there will be a group of coworkers just standing by the entrance yapping, while you wait for 10 mins for someone to help you. They literally all saw me too. It's crazy.

Came to drop off equipment and there was a line of 12 customers. Employees were chatting to each…read moreother and not focusing on getting through the line of customers. They need to have one express line for just returning equipment as there were several of us there for just that reason.

Went to return cable box was sixth in line. Watched for an hour as 2 of the employees struggled to…read morehelp customers while 3 other employees kept constantly rotating into the back room while doing nothing or helping anyone while they were on the floor.

4 year old son had to pee really bad, the parking lots are a mess with all the snow we've gotten…read moreand we're 30 mins from home. The first place we were able to stop was at the Plover Cellcom - went inside to kindly ask for the bathroom and was denied for customers only. I get it - but we actually are customers who use their service on a MiFi device every few months a year. Plus, no one was in the store besides employees and even if we were not customers, after this experience we would never be.

From the owner: At Cellcom, customers are at the center of everything we do. Technology is about making life…read moresimpler and easier, so we have time for what matters most. With more affordable options than ever before, an expanded and enhanced network to keep you connected and people behind it who truly care about you, Cellcom is the wireless carrier that pairs innovation with heart and we're eager to serve you.

Sales associate Eric is very knowledgeable and willing to assist you. Alltel serves a very large…read morerural area in Central WI with good reception throughout the state.

From the owner: We specializing in cellular services, customer service, new phone purchases, bill payments, (via…read morecredit/debit/check) a wide variety of accessories including phone cases and covers, screen protectors, home and car chargers, Bluetooth ear pieces and vehicle speaker phones, vehicle docking stations, Wi-Fi conversion cards for desk top computers, home and car boosters, replacement batteries, Micro SD cards, data cables, and cell phone HDMI cables. We carry products from popular brands such as Motorola, Samsung, LG, RIM Blackberry, Otter Box, Clingo, SanDisk, and Incipio

Not for this store..schofield store..same owner Received new…read morephones in November, suppose to get 150$ promo gift cards (2) for my husband and I. Never got them but Chris ( store manager) finally after 5 months of hounding took instore credit. Got items but wanted something that was not in store so Chris said he would order it. Guess what...never did!! June came and went..Went to rib mountain store and got the item ( in July) and had to pay difference and a charge on my account that Chris was going to take off!! Guess what .... never did!! Went in weekly and qouted from Chris " I'll handle it, I'll take care of it"!! Now it's September 2023 and had to call Sarah the owner of the store to take care of it!! Guess what.. done in 2 minutes!! Mind you I called customer service over a dozen times about this issue and they were wonderful but couldn't help me do to the issue had to be handled in store!! I have good standing, great credit and getting texts almost daily they our service was gonna be suspended stressed me out!!! Chris is a good bull shi**er....poor management and sucks at customer service!! Myself being in customer service have NEVER EVER let my clients go less then a 8 hour shift from not hearing back from me!! I was excited when I heard us cellular was coming to the wausau area since I used then when I lived in Lacrosse. We will never go to that store again!! Chris good luck to you, I think you need better training in customer service and management!!

I am disgusted with U.S. Cellular in Steven Point and Plover WI…read more Even though they are courteous I went to purchase a new IponeX for my elderly parents so the would be able to share photos and video of their grandchildren. I was told specifically they would also keep their flip phone active on the same line at no extra cost and it would operate the same number. More like a backup. This morning my mother went to use her flip phone because she has not adjusted to the iPhone yet and the flip phone had been disconnected and required a roaming PIN. This is directly in contrast of what I was told would happen. The create a safety and health issue for my elderly parents who live outside the Stevens Point if they need EMS. When I approached the sale consultant the following day they told me they need another $60 extra line to get the flip phone reactivated and would get a separate phone line or they would have to make WiFi calls. Again this is in complete contrast of what I was told would happen. These are poor business practices that show U.S. Cellular lacks integrity. I am going to recommend my entire extended family move to VerzIson instead of U.S. Cellular in Wisconsin.

I had a great experience at Boost Mobile. Aleks was very knowledgeable and helpful. He found me…read morethe right phone for the right price. I will definitely be taking my future business to him, and I recommend Boost Mobile in Stevens Point to all my friends.

Alright verizon, i have been with you guys since you bought out alltel many moons ago. Couple…read morehiccups in that time but nothing serious. Now i am about ready to drop all my devices on the counter and walk out. Heres why. My husband passed away in December. I stopped at the verizon in Merrill WI on Monday January 9, 2023 with his death certificate and explained i no longer needed his line. They cancelled the line but said they could not take the phone back as it is not a corporate location so they had to call in and have a box/shipping label sent to me to send his phone back in. I get the box on Friday January 13, 2023. I did everything the instructions said to do as far as factory resetting the phone, etc.. i dropped the box off at the UPS store in Wausau WI on Monday January 16, 2023. I received my monthly bill which showed a balance of well over a grand. I contacted verizon via the chat option and they said the device had been received on or around January 22, 2023 approximately. They said they would update my account to reflect the device being returned and accepted. I kept getting texts to return the device. So i contacted verizon again via chat, they reassured me the device had been returned and accepted at the warehouse. Okay great, so why isnt my account updated yet? Well that can take 5-10 business days. Okay fine. Verizon agent tells me it will be updated and not to worry. Few days go by and i get another text to return the device. So i reach out to verizon chat again (this would be beginning of February now). They again reassure me account will be updated and they escalated the ticket to management. February 10, 2023 my bill has still not been updated so i can pay it, i contact verizon chat AGAIN (this being like the 5th time) i am told again the device was returned and accepted and they will need 8-10 business days to complete the expedited ticket and my account should be updated by February 20, 2023 so i can pay my bill. It is February 22, 2023 and i had to reach out to verizon chat again this morning as my account is still not reflecting the correct pricing for my phone line and the tablet line. Now i received an email from verizon financials regarding my "late bill". At this point i posted my complaint all over facebook, within minutes they told me to send them a message on facebook and someone would rectify the situation. So i send a message around 3:30pm on Sunday February 26, 2023. It is now 7:24pm and i have nothing, no answers, no solutions, nothing after 4 hours. They tell me the escalated ticket is still being processed. What happened to the 8-10 business days i was told 20+ days ago? SERIOUSLY! Now today March 2, 2023 I notice an alert on the top of my screen about data usage limited, so i again reach out to verizon. I try calling and after threw attempts i was not able to reach an actual agent. So i went through the chat option as thats the only option i had, there the agent told me my services were suspended after being reassured by the last couple agents that will not happen. I have screen shots. WTF! I am upset. Its like reopening the wound every damn time i have to do this. Having to go through this so many times on the same issue is absolutely rediculous. Do better verizon. For what we pay for your So So service, find a way to rectify this and maybe you wont lose a 15+ year customer. Sincerely, A very pissed off widow.

Wonderful customer service! Joe stayed over 1/2 hour past closing to help us add services and a new…read morephone. He recommended accessories to fit my husbands needs and transferred everything over for us when I cloud couldn't handle it all. He has a Terrific personality and was really nice when our children got antsy. Thank you! We are definitely coming to this location for all of our needs!!