One of the few Best Buy stores that I've been in that has an exceptional knowledgeable and helpful…read morestaff. It was time to upgrade a cellphone, we went to the Verizon stores and were less than impressed with their help. We arranged to have an appointment with Christina at this Buy Location. She was extremely knowledgeable and gave us 5 Star service. She set up our new phone and watches and even saved us money on our phone plan too.

It will be 8pm on a Friday night, you could be the only person in the store waiting to check out…read moreand there will be a group of coworkers just standing by the entrance yapping, while you wait for 10 mins for someone to help you. They literally all saw me too. It's crazy.

I bought a phone for my elderly mother in law, they are in their 70s and just driving from Waupaca…read moreto their store is a lot for them. They promised me they would transfer all of her information over to her new phone and they were treated very rudely. I am real concerned when a retail establishment does not treat elderly people with the respect and care they need. Take your business somewhere else they have no customer service or professional skills.

Oh please hire people who know what they are doing and can handle problems…read more In addition if you are a legal ccw owner they will ask you to disarm without warning.

4 year old son had to pee really bad, the parking lots are a mess with all the snow we've gotten…read moreand we're 30 mins from home. The first place we were able to stop was at the Plover Cellcom - went inside to kindly ask for the bathroom and was denied for customers only. I get it - but we actually are customers who use their service on a MiFi device every few months a year. Plus, no one was in the store besides employees and even if we were not customers, after this experience we would never be.

From the owner: At Cellcom, customers are at the center of everything we do. Technology is about making life…read moresimpler and easier, so we have time for what matters most. With more affordable options than ever before, an expanded and enhanced network to keep you connected and people behind it who truly care about you, Cellcom is the wireless carrier that pairs innovation with heart and we're eager to serve you.

Us cell sucks at reception n are shitty salesman they don't care. I've had 3 phones thru them one…read moreafter another cause my speaker phone doesn't work. They are no help

Waited for 3 hours to simply upgrade my phone after being told it would take a half hour to an…read morehour, only to be patronized by the manager as I was leaving being told to "have a good life". I responded that I didn't need the sarcasm but he said again. So I told him what to do and was told I was banned from the store. While waiting I asked the manager and "Tyler" if they would be satisfied with receiving the same service they were providing, which they did not respond to.

From the owner: Visit the T-Mobile store in Stevens Point and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5370 US Highway 10 E can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Came to drop off equipment and there was a line of 12 customers. Employees were chatting to each…read moreother and not focusing on getting through the line of customers. They need to have one express line for just returning equipment as there were several of us there for just that reason.

Went to return cable box was sixth in line. Watched for an hour as 2 of the employees struggled to…read morehelp customers while 3 other employees kept constantly rotating into the back room while doing nothing or helping anyone while they were on the floor.

remote starter issues were frustrating but prompt professional service is appreciated ! they fixed…read moreit fast ,

code E is definitely a five star business I went there to get a new speaker in my cell phone…read moreturned out. He just cleaned it for me and also my charge port amazing no charge wouldn't take any money. Save me $120 absolutely a must go to shop if you have electronics to get fixed honest through and through. put this shop in your pass it along to your for electronics.

I asked these folks to clean up a mess I had naively created. They graciously and swiftly…read moreresponded. I am deeply indebted for their skills and guidance.

From the owner: ZAXX is more than just a trusted name in computer repair and technology services. We offer the…read morehighest level of technical expertise, strategic thinking and software solution skills to help you manage your business and personal technology needs with increased productivity and efficiency. Authorized Cellcom Retailer and Apple Authorized Reseller.

I visited Team Wireless in Plover about 2 weeks ago struggling with access to my account on my…read morelaptop. I could easily get to my account on my phone, but the laptop was cumbersome and annoying. Luke was the young man who was amazing in his knowledge of how to do this. He took the time to answer my many questions and was patient with me when I needed further clarification. Luke is an employee of Verizon who should be recognized as one of the best.

Honestly, they don't deserve any stars. Let me tell you why. I've visited this location three times…read morebefore writing this review. All three times, the employees lacked knowledge on their products and plans. I give up. I'm a 15+ years customer of Verizon Wireless. I've never experienced such horrible service except at the other Verizon Wireless in Plover. The most recent visit was the last straw. My husband and I were due for an upgrade. They had advertisements for a trade-in deal on iPhones. I know Apple was pushing this upgrade to their new 12's. All I wanted to do was upgrade my phone by trading my old one and use the Verizon Up credit. Plus, I was willing to pay the majority of the new phone at retail price so I won't have a high monthly payment. The employee suggested that I change my plan, which I've been grandfathered in an awesome plan that I've had for years, plus he suggested to go down to the iPhone 11. Don't they just want my money? I'm asking for new phone AND I'm willing to pay most of it at retail price. I wanted to use the credit I've been saving. He says their policy is to trade-in my phone and not put it towards the new one but use it toward discounts on accessories. I've spoken to Verizon customer service and Best Buy. They advised I should be able to trade-in my old phone and put it towards the new one. I was not understanding this. The employee wasn't making sense. Then a few more moments, he offered less than $150 for my phone as a trade-in and said he kept assuring me that the new phone won't be in until next week. I agreed. After starting the process, he says the phone won't be in for another month. At this point, I was just done. I went to Best Buy. They were able to give me more for my trade-in and the new phone will be in next week. I have an appointment set up and paid at retail price for the new phone. The only positive thing I experienced at this location was that the employees wore masks, they posted that other customers must wear masks, and they put tape up to keep everyone at a distance from each other. That was it. Maybe they deserve that one star. Just maybe.