Went to the store at 11 AM to get a Sim card for a phone. Owner could not accommodate because…read moreapparently he lost the key for the store and it takes an hour to come online. Owner was rude and wouldn't consider my request.

Our customer service was excellent. Bekah, our agent was an EXCELLENT helper! She was able to get…read moremy husband to get a smart phone when he was insistent that he was not going to get one! He was back in the old days of the flip phone and insisting on trying to get one of those again but changed his mind after talking with her. We would gladly keep going to this store, especially if Bekah was there to help us again. Way to go Bekah!

I've been to my fair share of game stores, but this one stands out specifically. Their shelves are…read morealways neat and organized, their employees are knowledgable and are always willing to help and they have a true passion for video games. Have never had any issues with anything pre-owned I've purchased, but if I did, the store has a solid return policy anyways. Their trade-ins aren't always the best, but with a business as big as they are, I can't even begin to imagine what sort of used inventory they deal with at a corporate wide level. So just be smart about what you trade and you'll be fine! Would highly recommend this GameStop!

This was 10/10. Asked for baked beans. They promptly sent it over via amazon blimp. Would do againread more

1 STAR -- Extremely disappointed with the customer service at Batteries Plus in Stevens Point…read more I am extremely upset and disappointed with the way I was treated at this location today. Yesterday, I went to Batteries Plus to have a replacement car key and key fob made. Unfortunately, the store had no power, so the employee asked me to come back later. Instead, I called the store before making another trip. The employee I spoke with yesterday was very helpful. He confirmed that the power was back on, that they had the part I needed, and that although they were a little busy because they had been without power for so long, he could still take care of my key and fob. He gave me an approximate price of $175. I specifically asked if I needed an appointment, and he told me NO. I then asked if I could come back the following day, and he said that would be fine. So I came back today based on the information YOUR EMPLOYEE gave me. Unfortunately, I dealt with a different employee today, and the experience was completely different. When I explained what I needed, his response was, "You know they are so expensive." I told him yes, I knew the price because the employee I spoke with yesterday had already given it to me. He then told me that they do these services without an appointment. I explained that the employee yesterday specifically told me I did not need an appointment. His response? "That's a lie." I was absolutely shocked. I am the customer. I called ahead. I asked questions. I confirmed the price. I asked whether I needed an appointment. I followed the instructions I was given by YOUR employee. If there was a misunderstanding between employees, that is an internal problem that should be handled between employees. I should not have been made to feel like I was lying, stupid, or somehow responsible for their lack of communication. And it wasn't just what he said--it was his entire attitude and the way he spoke to me. I felt uncomfortable and disrespected standing there. At that point, I took my keys and left. I told him he was being rude because, honestly, he was. I completely understand that employees can have stressful days. I understand that stores can be busy. I understand that miscommunication can happen. What I DON'T understand is why a customer who did exactly what she was told should be treated with such disrespect. Your own store advertises key cutting, key fob replacement, and programming services, so I expected a professional customer-service experience. (Batteries Plus⁠) Instead, I walked out feeling embarrassed, frustrated, and extremely disappointed. The way you treat customers matters. A simple, respectful explanation would have been enough. There was absolutely no reason for the attitude or for telling me that what another employee told me was "a lie." I will be taking my business elsewhere. $175 is not an insignificant amount of money, and I am certainly not going to spend it somewhere that makes me feel disrespected before I even receive the service. I hope management sees this review and takes it seriously, because this was not simply a misunderstanding about an appointment. It was a customer-service failure and an unnecessary lack of respect.

What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider

Sales associate Eric is very knowledgeable and willing to assist you. Alltel serves a very large…read morerural area in Central WI with good reception throughout the state.

remote starter issues were frustrating but prompt professional service is appreciated ! they fixed…read moreit fast ,

code E is definitely a five star business I went there to get a new speaker in my cell phone…read moreturned out. He just cleaned it for me and also my charge port amazing no charge wouldn't take any money. Save me $120 absolutely a must go to shop if you have electronics to get fixed honest through and through. put this shop in your pass it along to your for electronics.

I have a Tetra Ryz on my Mach 34. My wife got me another HHA for a new bow build for Christmas on a…read moreblack Friday deal. At Christmas I opened it and it was the wrong style but I loved that she tried. So, I tried to contact HHA to exchange it or get a refund and they never contacted me back. I tried several times with ZERO customer service. I'm selling the brand new sight on several bow sights and nobody wants it. I'm going back to Spot Hogg and dumping my HHA sights because customer service is the worst I've experienced with zero effort to contact me back. My wife is very sad about this entire gift experience. Thanks HHA for ruining archery gifts from my wife.

I cant say enough good things about this company. I don't know that I'll ever own another type of…read moresight for my bows. The quality of their sights is amazing... and aside from that, their customer service is also top notch. I recently had a small issue with my sight. One of the pins had come out, and so the sight wasn't working properly. I emailed Chris Hamm to inquire about it. He told me to ship it to them and they would have it fixed in 48 hours. Well, I shipped it out on Monday at 3pm from California. I got it back on my doorstep from Wisconsin Saturday morning. That is a true example of a company standing behind their warranty, as well as their commitments. I wasn't charged a thing, and they literally had my sight for less than 48 hours (I had received return shipping information the morning after they received it in WI). I was an HHA fan before... but they have truly earned my loyalty. BIG BIG thanks to Chris Hamm and the whole team over there at HHA for their hard work and dedication/commitment.

Went in today for a simple cracked screen fix, and Tristan rocked it!!! He said an hour I showed 45…read moremins later he was jus to running the final tests. Tristan for the win. (Also hope I didn't misspell his name)