Jackson and his team responded to our flooded basement very quickly. They did an awesome job with…read morethe restoration work and we requested a quote from them for the follow-up repair work. Their quote was very competitive and we're using them for the repair work as well. We're very impressed with the quality of their work, level of customer service and responsiveness to our urgent needs. Thank you Jackson and team!

Took a set of tires with my 2010 ninja to have them put on and in a few hours they were done. Next…read moretime I need my tires changed again I'm taking it there.

Alright verizon, i have been with you guys since you bought out alltel many moons ago. Couple…read morehiccups in that time but nothing serious. Now i am about ready to drop all my devices on the counter and walk out. Heres why. My husband passed away in December. I stopped at the verizon in Merrill WI on Monday January 9, 2023 with his death certificate and explained i no longer needed his line. They cancelled the line but said they could not take the phone back as it is not a corporate location so they had to call in and have a box/shipping label sent to me to send his phone back in. I get the box on Friday January 13, 2023. I did everything the instructions said to do as far as factory resetting the phone, etc.. i dropped the box off at the UPS store in Wausau WI on Monday January 16, 2023. I received my monthly bill which showed a balance of well over a grand. I contacted verizon via the chat option and they said the device had been received on or around January 22, 2023 approximately. They said they would update my account to reflect the device being returned and accepted. I kept getting texts to return the device. So i contacted verizon again via chat, they reassured me the device had been returned and accepted at the warehouse. Okay great, so why isnt my account updated yet? Well that can take 5-10 business days. Okay fine. Verizon agent tells me it will be updated and not to worry. Few days go by and i get another text to return the device. So i reach out to verizon chat again (this would be beginning of February now). They again reassure me account will be updated and they escalated the ticket to management. February 10, 2023 my bill has still not been updated so i can pay it, i contact verizon chat AGAIN (this being like the 5th time) i am told again the device was returned and accepted and they will need 8-10 business days to complete the expedited ticket and my account should be updated by February 20, 2023 so i can pay my bill. It is February 22, 2023 and i had to reach out to verizon chat again this morning as my account is still not reflecting the correct pricing for my phone line and the tablet line. Now i received an email from verizon financials regarding my "late bill". At this point i posted my complaint all over facebook, within minutes they told me to send them a message on facebook and someone would rectify the situation. So i send a message around 3:30pm on Sunday February 26, 2023. It is now 7:24pm and i have nothing, no answers, no solutions, nothing after 4 hours. They tell me the escalated ticket is still being processed. What happened to the 8-10 business days i was told 20+ days ago? SERIOUSLY! Now today March 2, 2023 I notice an alert on the top of my screen about data usage limited, so i again reach out to verizon. I try calling and after threw attempts i was not able to reach an actual agent. So i went through the chat option as thats the only option i had, there the agent told me my services were suspended after being reassured by the last couple agents that will not happen. I have screen shots. WTF! I am upset. Its like reopening the wound every damn time i have to do this. Having to go through this so many times on the same issue is absolutely rediculous. Do better verizon. For what we pay for your So So service, find a way to rectify this and maybe you wont lose a 15+ year customer. Sincerely, A very pissed off widow.

Wonderful customer service! Joe stayed over 1/2 hour past closing to help us add services and a new…read morephone. He recommended accessories to fit my husbands needs and transferred everything over for us when I cloud couldn't handle it all. He has a Terrific personality and was really nice when our children got antsy. Thank you! We are definitely coming to this location for all of our needs!!

When I have computer problems, there is only one place that I go and that is RCO - Ryan is very…read morehonest with me, tells me what I need and I like to no BS. If you don't know, I have a seasonal business that I operate out of my home and then I also have online business - and let me tell you my poor computer is on 24/7 for months especially in the winter months. What I love about RCO is that Ryan knows that I can't be without a computer when something happens and yes they do sometimes - I have gotten excellent service during those times and just wanted to say thanks Ryan - you and RCO rock.

Initially was not willing to fix a video card situation (I wanted one that would play Skyrim and…read morethe one he got had hundreds of reviews saying it would not), but I called back and gave him a chance before going to the Better Business Bureau. He then was very helpful and willing to work out a mutual arrangement we both could live with. I wish I could choose a rating between A-OK and I'm a Fan here because I'm not totally a fan yet but willing to do business with him again.

What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider

I went in to get a battery replaced in an iPhone 6 & the staff there had it done within 15 minutes…read more& were incredibly polite. I would definitely go back for any other battery needs.

I like it when you can walk into a store and walk around and look at things and not have associates…read morejumping down your neck trying to find out what you want or if you need something find one of them and they'll answer it or show you very nice people

I tried Spectra Print after receiving a phone call from them asking for my business. I was…read moreskeptical, being that they are in Wisconsin and we are in California, and I'm glad I did. I print several newsletters a year, using their mailing services. With a previous printer there were always things that went wrong and they didn't follow through on. Even though the print prices were good, the mailing services did not go smoothly. Then I tried a different printer and their mailing services went more smoothly but at the same price they couldn't offer the paper I preferred. With both these printers I had to follow up with them to see that I received the bad address reports and the "extra" newsletters shipped to me. Then I received the call from Spectra Print. They were willing to meet the price I had been receiving and provided the kind of paper I wanted. Melissa Olson, my CSR, makes everything easy and seamless. Everything happens promptly and as requested, without my having to follow up with them. They are very professional.