I recently had the pleasure of visiting this U.S. Cellular location in Wisconsin Rapids. I worked…read morewith associates Amanda & Victoria, both of whom were consummate professionals in addition to being incredibly gracious. Positive experiences such as this is why I choose to do business with U.S. Cellular.

Local Computer Business since 1987…read more 25 years in business speaks for itself whether your computer needs are for business or home this is the place to go from internet to laptops to servers. I brought my laptop in on a Monday panicking because it wouldn't boot up. I was greeted with reassurance that is was most likely a virus that was going around and not to worry. On Wednesday morning Specialized called to say that my laptop was up and running and ready to be picked up. Price was very fair and I didn't have to deal with the Geek Squad which to me is a complete nightmare of over rated "Geeks"

This has nothing to do with COVID. I've been inStevens point for four years and we've had problems…read morenon stop. I swear these things are on a timer to go out 3-4 times a year. The service sucks and wifi is worse. Oh, you want two devices on the wifi? Good luck loading anything. A computer and TV? Lol better luck next time! Gaming system? Forget about it. Spectrum, you blow.

Alright verizon, i have been with you guys since you bought out alltel many moons ago. Couple…read morehiccups in that time but nothing serious. Now i am about ready to drop all my devices on the counter and walk out. Heres why. My husband passed away in December. I stopped at the verizon in Merrill WI on Monday January 9, 2023 with his death certificate and explained i no longer needed his line. They cancelled the line but said they could not take the phone back as it is not a corporate location so they had to call in and have a box/shipping label sent to me to send his phone back in. I get the box on Friday January 13, 2023. I did everything the instructions said to do as far as factory resetting the phone, etc.. i dropped the box off at the UPS store in Wausau WI on Monday January 16, 2023. I received my monthly bill which showed a balance of well over a grand. I contacted verizon via the chat option and they said the device had been received on or around January 22, 2023 approximately. They said they would update my account to reflect the device being returned and accepted. I kept getting texts to return the device. So i contacted verizon again via chat, they reassured me the device had been returned and accepted at the warehouse. Okay great, so why isnt my account updated yet? Well that can take 5-10 business days. Okay fine. Verizon agent tells me it will be updated and not to worry. Few days go by and i get another text to return the device. So i reach out to verizon chat again (this would be beginning of February now). They again reassure me account will be updated and they escalated the ticket to management. February 10, 2023 my bill has still not been updated so i can pay it, i contact verizon chat AGAIN (this being like the 5th time) i am told again the device was returned and accepted and they will need 8-10 business days to complete the expedited ticket and my account should be updated by February 20, 2023 so i can pay my bill. It is February 22, 2023 and i had to reach out to verizon chat again this morning as my account is still not reflecting the correct pricing for my phone line and the tablet line. Now i received an email from verizon financials regarding my "late bill". At this point i posted my complaint all over facebook, within minutes they told me to send them a message on facebook and someone would rectify the situation. So i send a message around 3:30pm on Sunday February 26, 2023. It is now 7:24pm and i have nothing, no answers, no solutions, nothing after 4 hours. They tell me the escalated ticket is still being processed. What happened to the 8-10 business days i was told 20+ days ago? SERIOUSLY! Now today March 2, 2023 I notice an alert on the top of my screen about data usage limited, so i again reach out to verizon. I try calling and after threw attempts i was not able to reach an actual agent. So i went through the chat option as thats the only option i had, there the agent told me my services were suspended after being reassured by the last couple agents that will not happen. I have screen shots. WTF! I am upset. Its like reopening the wound every damn time i have to do this. Having to go through this so many times on the same issue is absolutely rediculous. Do better verizon. For what we pay for your So So service, find a way to rectify this and maybe you wont lose a 15+ year customer. Sincerely, A very pissed off widow.

Wonderful customer service! Joe stayed over 1/2 hour past closing to help us add services and a new…read morephone. He recommended accessories to fit my husbands needs and transferred everything over for us when I cloud couldn't handle it all. He has a Terrific personality and was really nice when our children got antsy. Thank you! We are definitely coming to this location for all of our needs!!

If you are having trouble with phone, TV or internet service, give Jason a call, he can help!…read moreHighly recommended!

From the owner: Choosing or changing your television & internet providers can be a less than desirable task…read more Choosing the right partner to guide you through that process can be the difference between a great experience and a terrible one. You can buy the brands that Electronic Innovations installs from just about anyone these days. Reps in hardware and electronic stores, flyers in the mail box or at the bottom of your shopping bag- ads on the internet or in the phone book- the world is teaming with people ready to sell you internet and TV service- but stop and think to yourself for one moment... Would you ever call a 1-800 number to get a plumber or an electrician? How about for a heating technician or a landscaper? These are real trades that require skilled and seasoned professionals in your home to deliver on your expectations. Satellite TV installation is no different- You deserve a sales company that understands the real things that happen after you sign up for a service. With a local installation workforce that has an average of 4-5 times the amount of working experience in our field- than the industry average- You can be sure that your Electronic Innovations installation technician will deliver a respectful and efficient installation to your home that is sure to satisfy. A great experience doesn't stop after your installation though, Electronic Innovations is proud to employ local community members native to the Central Wisconsin area...

Spectrum has the absolute WORST service and customer service I've ever experienced in my life. 2…read moreyears almost that I've had spectrum and I asked for a ONE WEEK extension on payment and the company couldn't grant that. During a time of pandemic and massive job loss. Absolutely disgusting company with ZERO customer value. Definitely need to read reviews before moving forward with this company as it has some of the worst reviews and ratings I've ever seen. Just awful.

It's not OK to have an internet outage(s) close to daily with no sympathy from the service provider…read morebut an automated voice saying "I'm sorry"... no credit for the piss poor service seems criminal too.. we've had charter for years and the service has from good to ok to sometimes ok and non-existent the other half the time.. we pay good money on time every month for years and not a peep regarding a credit our way except for like $20...once...because they overcharged us.. so not really a credit even..just paying back the money stolen after getting called out. Honestly, I don't enjoy leaving crap reviews for companies, but well...Charter has earned it and worse off, they don't care..this review will do nothing.. be ethical.. show you care.. make it right when your customers have justified issues with YOUR service THEY pay for.. Honestly, if I were your boss, you'd have been fired some time ago

Yes, in spite of that one obnoxious TV ad of theirs, I did recently obtain two services from…read moreCharter/Spectrum: land line phone, and home internet. And I have Frontier, a competitor to thank. I had initially contacted Frontier, and tolerated three different attempts by a most unpleasant, unhelpful and uninformed technician to install my service (and waited a total of 10-12 hours for them to show), that I finally just cancelled the order. I had to allow myself a good one week cooling off period before I decided to place an online order with Spectrum/Charter. Bottom line is they followed up by phone, arranged an installation within a week, provided a convenient 3-hour window and arrived on time. Installation was seamless and easy. Service was up immediately. The tech was very professional and friendly, and the cost of the same service/products I'd ordered originally from Frontier were 25% cheaper with Charter. Hope this karma continues as I use the service...

remote starter issues were frustrating but prompt professional service is appreciated ! they fixed…read moreit fast ,

code E is definitely a five star business I went there to get a new speaker in my cell phone…read moreturned out. He just cleaned it for me and also my charge port amazing no charge wouldn't take any money. Save me $120 absolutely a must go to shop if you have electronics to get fixed honest through and through. put this shop in your pass it along to your for electronics.

I had a great experience at Boost Mobile. Aleks was very knowledgeable and helpful. He found me…read morethe right phone for the right price. I will definitely be taking my future business to him, and I recommend Boost Mobile in Stevens Point to all my friends.

Switched to TDS after a price increase at Spectrum only to have the absolute worst customer service…read moreexperience I've had in my life when I went to transfer my service to a new address. Scheduled the installation a month and a half in advance only to have them unable to install at the new location for no good reason. Never going back to TDS again. Spectrum is the lesser of two evils, unfortunately.

From the owner: TDS delivers fiber internet, Wi-Fi options and internet service enhancements, integrated TV, and…read morephone to home & businesses in your area. Take advantage of special discounts and offers today. Proudly serving Stevens Point, Arpin, Auburndale, Babock, Junction City, Marshfield, Milladore, Nekoosa, Pittsville, Vesper, and Wisconsin Rapids,  WI.  TDS provides symmetrical fiber internet, TV, & phone to your home or business.  Our all-fiber network delivers speeds up to 1 Gig, 8 Gig in select areas.  We've been providing home & business customers with award-winning internet, Wi-Fi, TV & phone services for over 50 years.  Special offers and discounts available.  Try us out!  Certain services not available in all areas.  Internet speeds are "up to" and not guaranteed.  Subject to availability.  See website for details.