Came to drop off equipment and there was a line of 12 customers. Employees were chatting to each…read moreother and not focusing on getting through the line of customers. They need to have one express line for just returning equipment as there were several of us there for just that reason.

Went to return cable box was sixth in line. Watched for an hour as 2 of the employees struggled to…read morehelp customers while 3 other employees kept constantly rotating into the back room while doing nothing or helping anyone while they were on the floor.

remote starter issues were frustrating but prompt professional service is appreciated ! they fixed…read moreit fast ,

code E is definitely a five star business I went there to get a new speaker in my cell phone…read moreturned out. He just cleaned it for me and also my charge port amazing no charge wouldn't take any money. Save me $120 absolutely a must go to shop if you have electronics to get fixed honest through and through. put this shop in your pass it along to your for electronics.

Horrible Horrible headache. DO NOT GO IN THERE!!!! I have been billed over 400$ for 13 days of…read moreservice. I have called this store multiple times for them to hang up on me. They added two extra lines that I don't even have devices for. I have called corporate multiple times regarding this store and my bill...nothing. T-Mobile right across from them are awesome!!!! After 11 years with Verizon...they continue to screw me.

I visited Team Wireless in Plover about 2 weeks ago struggling with access to my account on my…read morelaptop. I could easily get to my account on my phone, but the laptop was cumbersome and annoying. Luke was the young man who was amazing in his knowledge of how to do this. He took the time to answer my many questions and was patient with me when I needed further clarification. Luke is an employee of Verizon who should be recognized as one of the best.

Not for this store..schofield store..same owner Received new…read morephones in November, suppose to get 150$ promo gift cards (2) for my husband and I. Never got them but Chris ( store manager) finally after 5 months of hounding took instore credit. Got items but wanted something that was not in store so Chris said he would order it. Guess what...never did!! June came and went..Went to rib mountain store and got the item ( in July) and had to pay difference and a charge on my account that Chris was going to take off!! Guess what .... never did!! Went in weekly and qouted from Chris " I'll handle it, I'll take care of it"!! Now it's September 2023 and had to call Sarah the owner of the store to take care of it!! Guess what.. done in 2 minutes!! Mind you I called customer service over a dozen times about this issue and they were wonderful but couldn't help me do to the issue had to be handled in store!! I have good standing, great credit and getting texts almost daily they our service was gonna be suspended stressed me out!!! Chris is a good bull shi**er....poor management and sucks at customer service!! Myself being in customer service have NEVER EVER let my clients go less then a 8 hour shift from not hearing back from me!! I was excited when I heard us cellular was coming to the wausau area since I used then when I lived in Lacrosse. We will never go to that store again!! Chris good luck to you, I think you need better training in customer service and management!!

I am disgusted with U.S. Cellular in Steven Point and Plover WI…read more Even though they are courteous I went to purchase a new IponeX for my elderly parents so the would be able to share photos and video of their grandchildren. I was told specifically they would also keep their flip phone active on the same line at no extra cost and it would operate the same number. More like a backup. This morning my mother went to use her flip phone because she has not adjusted to the iPhone yet and the flip phone had been disconnected and required a roaming PIN. This is directly in contrast of what I was told would happen. The create a safety and health issue for my elderly parents who live outside the Stevens Point if they need EMS. When I approached the sale consultant the following day they told me they need another $60 extra line to get the flip phone reactivated and would get a separate phone line or they would have to make WiFi calls. Again this is in complete contrast of what I was told would happen. These are poor business practices that show U.S. Cellular lacks integrity. I am going to recommend my entire extended family move to VerzIson instead of U.S. Cellular in Wisconsin.

Local Computer Business since 1987…read more 25 years in business speaks for itself whether your computer needs are for business or home this is the place to go from internet to laptops to servers. I brought my laptop in on a Monday panicking because it wouldn't boot up. I was greeted with reassurance that is was most likely a virus that was going around and not to worry. On Wednesday morning Specialized called to say that my laptop was up and running and ready to be picked up. Price was very fair and I didn't have to deal with the Geek Squad which to me is a complete nightmare of over rated "Geeks"

This has nothing to do with COVID. I've been inStevens point for four years and we've had problems…read morenon stop. I swear these things are on a timer to go out 3-4 times a year. The service sucks and wifi is worse. Oh, you want two devices on the wifi? Good luck loading anything. A computer and TV? Lol better luck next time! Gaming system? Forget about it. Spectrum, you blow.