Their services are a scam. Terrible customer support. You never get the speeds you pay for.read more

They absolutely suck. Had to drive 50 miles to return equipment. I get there.. the parking lot is…read morefull so I have to park at Kwik Trip across the street. I get in the store, it was packed. I had to take a number and i was 16th in line. After waiting about 45 minutes there with no public restroom.. I drop off my equipment to be told that I didn't return two cable boxes.. But I NEVER had TV service with Charter.. EVER.. .. So i wasted most of my day off dropping off equipment to be told I didn't return all of it.. They told me to find it and return it. Sorry but i am not coming back.

US cellular has good customer service and they care about their customers are their plans are cheap…read morephones are reasonable and they're always there for you if you have a problem they help y'all not like some of the other companies around

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

This is possibly the biggest waste of time I've ever spent. Two people working ??? Just trying to…read moredrop off a modem waited over 30 minutes. I have no idea how anyone would want to come in and get service or buy service or order cell service? They must have some of the dumbest upper management people ever. What a complete joke .

The representatives apparently read from a sale pitch script. They get mentally challenged if you…read moreask to be put on a residential bulk account, the only reason why I even have this sucky service. Ask for the customer service number if you are seeking to be put on a bulk account, because the representatives are completely clueless. Odds are that they are in a call center overseas judging by the Hindi or Scottish accents. Just got to love the outsourcing of customer service jobs to overseas call centers where people only know how to pitch the super duper deluxe package.

Spectrum has the absolute WORST service and customer service I've ever experienced in my life. 2…read moreyears almost that I've had spectrum and I asked for a ONE WEEK extension on payment and the company couldn't grant that. During a time of pandemic and massive job loss. Absolutely disgusting company with ZERO customer value. Definitely need to read reviews before moving forward with this company as it has some of the worst reviews and ratings I've ever seen. Just awful.

It's not OK to have an internet outage(s) close to daily with no sympathy from the service provider…read morebut an automated voice saying "I'm sorry"... no credit for the piss poor service seems criminal too.. we've had charter for years and the service has from good to ok to sometimes ok and non-existent the other half the time.. we pay good money on time every month for years and not a peep regarding a credit our way except for like $20...once...because they overcharged us.. so not really a credit even..just paying back the money stolen after getting called out. Honestly, I don't enjoy leaving crap reviews for companies, but well...Charter has earned it and worse off, they don't care..this review will do nothing.. be ethical.. show you care.. make it right when your customers have justified issues with YOUR service THEY pay for.. Honestly, if I were your boss, you'd have been fired some time ago

Trying to keep it short- First off, I'll just say for being…read morea phone company it's TERRIBLE trying to get a hold of anyone, either at the local Rib Mtn store (22+ minutes of constant ringing, then got hung up on) then I called back (rang for 10+ minutes then I hung up and headed to the store) only to find 3 employees sitting at their tables all on a device with NOT a single customer in there, or calling the 800 number it's impossible to get through. The stupid automated line doesn't understand what you're calling for and it's very frustrating trying to maneuver through it when you just have a question, but isn't any of the options. For another, with issues regarding billing, discrepancies, collections whatever the issue, everyone just passes the buck to the next person and then to another, and then another- just constant transferring to other departments. When you finally get someone, they are very hard to understand! After 2 hours on the phone (at home) and then 2 hours (at the store) either with an employee, I on phone with Customer Care, then with the manager, and still no result. Again, was sent in circles to call this 800 number, then transferred to billing etc. etc. etc. It seems impossible to get out of their service if you are unhappy with it or have terrible reception as we did. Kept losing calls, crackly lines, even when I called the 800 numbers it was crackly. OR they'll send you to collections, even when you were told by the manager, due to our situation we didn't have to pay that bill. That was a joke! Good luck getting where you need to. From our short experience there, I would not recommend them unless they change their process of answering phones, and handling customer service, on all levels.

We purchased 2 phones at the Wausau AT&T store in Wausau, as well as, accessories and dealt with…read moreBlake. It was such a positive experience. He explained everything so well and gave us advice if we asked. All the employees in the store were also very nice. Best experience we have had at an AT&T store. We will definitely make the longer trip again for all our phone needs.