I asked Jake for an alarm system for the Hyundai Sonata that has been stolen twice…read more We were treated great by all of them. Jake, the Manager, and the man that installed it. I am really impressed with this alarm system. Now the Thieves won't get too far cuz everybody will know they are out there. Great Job Sound World !

So here is my long history with Sound World - most of which I kept to myself until recently with…read morethe straw that broke the camel's back. Now I shall tell all. We had Sound World install a home theater system and multi-room sound system in our house roughly 8 years ago. Overall the installation was good until I caught the installer drilling a large hole in the ceiling and stapling a large cable along the entry door from the garage (had they discussed options with me first, I would have informed them that we had a chase installed for the purpose of running cables to the attic). I was also unimpressed when he seemed oblivious to the multiple black fingerprint smudges on the ceiling when he installed the speakers. We later had a receiver go bad which they replaced under warranty. Turns out the replacement was used (I found this out when I was programming it and found someone else's internet info stored in it). Fast forward to 2020. With technological changes since our initial installation, we wanted to make some modifications to our system so I stopped by their store to schedule an appointment. They wouldn't even pencil me into their appointment book (2 months out) without a credit card on file! I can understand confirming payment arrangements prior to sending a technician an hour away, but how about taking care of it with a phone call while verifying the appointment perhaps the day before the scheduled installation date? To be unwilling to even schedule an appointment without a credit card on file was absolutely insulting to me - especially after we had previously spent $12,000+ with them!!! I told them as much and told them I would look elsewhere. Now for the straw.... We needed a new bulb for our projector. It seems it is something we have to order from a dealer so I contacted Sound World early on December 27. I was told someone would get back to me. By the afternoon of the 28th, I had not heard back. After an internet search, I found a company called Jaspertronics. I called them, gave them my make/model number and they knew what bulb I needed within seconds. I received my order from them on the 30th. Jaspertronics provided me with excellent, friendly, and efficient customer service. Those are the qualities Sound World is lacking. 24 days and counting - I HAVE STILL NOT RECEIVED A CALL BACK from Sound World!! I obviously don't recommend them.

I like working with Suess Electronics, they are helpful, knowledgeable, and courteous. I have made…read moreseveral purchases over the years and always feel that they really appreciate the customer. I have a complicated system for the average person. Hank was the support staff that set up and trained me on the equipment. He was great; patient, and knowledgeable - give him a raise! :). Thanks again, Suess - so much better than the big box stores. Bob VB

Installation technicians Hank and Rob did a GREAT job installing our Sony 65" xBR set. Their…read morecollective installation skill set coupled with their tech knowledge and friendly demeanor were key In understanding and operating our new Sony. Professional, polite and respectful of our home was the "icing's on the cake " that completed our experience with Suess Electronics. We highly recommend this exceptional audiovisual provider over any other Wisconsin provider. We will be back! Mike & Nancy. GB

Menards is a great place to go for painting needs and help in that area. My husband and I can…read moreusually find the items we are looking for and they have a large selection. I really like the selection of cleaning products. Only thing negative is that the parking lot is pretty large and filled and you have to really be careful of cars backing out, turning, etc

1 Star -- Menards Lost a $50,000 Renovation Customer Over $68.72…read more I am beyond disappointed and furious with my recent experience at Menards in Wausau. I spent over $1,600 on building materials, using a previous rebate of less than $70 toward my purchase. After spending over an hour in the lumberyard locating and loading materials, I discovered that the last item on my list had ZERO inventory available, despite Menards having just sold it to me. We selected an alternative product, thinking this would be a simple adjustment. I couldn't have been more wrong. Despite having registers throughout the store and an employee in the yard providing documentation of exactly what we had picked up, we were required to trek all the way from the lumberyard to the front of the store to customer service to process a "return" for merchandise MENARDS SOLD ME BUT DID NOT HAVE IN STOCK! And here's where it gets even worse. Rather than refunding the $68.72 to my original payment method, Menards issued me a store credit, apparently because I had used a rebate toward my original purchase. When I questioned this, the cashier, Jojo, couldn't have seemed less concerned. Her response? "I don't decide where the rebate credits to." No apology. No attempt to find a solution. No offer to involve a manager. Just complete indifference. I would have pushed the issue further right then and there, but there were approximately 10 customers waiting behind me, and I wasn't about to inconvenience them because of Menards' poor customer service and ridiculous policies. Let me get this straight: Menards sells me merchandise it doesn't have, wastes over an hour of my time, sends me across the store to correct THEIR inventory mistake, and then refuses to return my money? I wasn't returning merchandise because I changed my mind. I NEVER RECEIVED IT BECAUSE MENARDS DIDN'T HAVE IT! How is it acceptable to force a customer to accept store credit for merchandise the store failed to provide? What makes this especially unfortunate for Menards is that I am preparing to undertake a $50,000 business renovation, with substantial building materials yet to be purchased. After this experience, Menards will not receive another penny of that business. I will return exactly once, to spend the $68.72 in store credit they forced on me. After that, I won't purchase so much as a single nail from this company. Menards just lost a $50,000 renovation customer over $68.72, an inventory failure, an unreasonable refund policy, and a cashier who couldn't have cared less. Customer service isn't just about having policies. It's about having the common sense and willingness to make things right when YOUR business makes a mistake. Absolutely unacceptable.

My phone was about to die, but NorthStar brought it back to life. Honest price and quick service…read more Pretty much what you'd expect from a small-town, one-man shop. Recommended.

From the owner: We provide cell service through H2O wireless as well as repair phones and tablets. We also install…read morecustom surveillance systems for both residential and commercial properties.

I have always bought all my appliances from Woodruff Appliance. The reason, when you need help…read morethey are there most times same day. Good place to do business with !

This morning we called for a refrigerator for one that died last night in one of our cabins. By…read morenoon the refrigerator was delivered, set up and the old one taken away. Great staff to work with. They went out of their way to service our needs. This isn't the first time we have worked with them and it certainly won't be the last time. If you need appliances this is the place to call - you won't be disappointed. Many thanks for your great accommodation. Carol Z - Joe Miller's Cottages

A history of quality service in the community. Dependable and knowledgeable. They has done work…read morefor me at various locations - Hard workers.