Best service and people around to buy your bed from!! I have nothing but praise for this business…read more Thank you all so much! They were able to get my king sized mattress into my bedroom from the truck in record speed. Professionals all around!

Probably the best choice when shopping for a mattress in the Northwoods. The big collection of name…read morebrand mattresses is quite impressive. They may have more inventory on hand than some of the big stores in big cities, making quick delivery possible. Super friendly, knowledgeable business people. They also have a great selection of Northwoods bedding at decent prices. We were really happy to find a duplicate of our new Stearns Foster back home to make sleeping up North more comfortable!

We had a great experience shopping for a mattress here and would buy here again and highly…read morerecommend. The salesman was very helpful, not pushy, and we bought our mattress there for those reasons. We found him to be honest and caring.

The Manager was great to work with. Believe his name was Mike? Very helpful and knowledgeable about…read morethe various products his store sold. I purchased a tempur-pedic pro-adapt medium mattress. I'd give the store 5 stars but lowered it to 3 due to the company's refusal to exchange my horrible tempur-pedic mattress that is nothing like advertised. I wake up every morning feeling like I have a broken collarbone and store stiff hips. The bed is far too stiff for side sleeping which is the majority of my nightly sleep. I took delivery in April of 2023 so it's been roughly a year and a month if you factor in the 120 night sleep trial. I was told by mattress firm that the bed needed time to break in. After a year the only thing breaking in feels like my shoulders and hips. Tempur-pedic claims no pressure points yet I'm tossing and turning several times a night in discomfort. I contacted the company directly and was essentially told to kick rocks and live with my 3600$ mattress (which i still owe 1500 on) that I can barely sleep on.

TERRIBLE! 1.5, , should be -1.5 stars. Website said they had the couch drove 2 hours to purchase…read moresaid couch and couldn't purchase. Offered to buy floor model and would've paid more money, no manager available . Didn't know when couch would be available. Pathetic. and had to pick 1 start no -10 dumb again.

very little help from someone to find the pace you are looking for .they do not take your old furn…read more was looking for a recliner DELVERED AND SET UP AND REMOVE THE OLD ONE. no go.

Creepy way to buy a mattress. Just odd from start to finish . Why an appt? Just dumbread more

We went with a budget in mind and never dreamed we would actually stay within it.Great choices and…read moregreat staff!!!Family run business.

In the past year I have bought three beds and just recently a couch and a TV stand with the…read morefireplace.. The people are very friendly and really try to help find the right piece of furniture for you. I brought the furniture on Thursday and I had it by Saturday. Thank you so much for the good service in the wonderful furniture.

From the owner: We are a family owned and operated furniture store in the heart of the northwoods located downtown…read moreWoodruff, WI, we price our mattresses and furniture at an everyday low price. The brand of mattresses we carry are Englander Bedding and Mid America Bedding. Also we have a line of bunk beds from Woodcrest mfg. That range in size from twin over twin, to full over full. Looking for more storage space we also care a line of Lang dressers, nightstands and more that are all made right in Wisconsin. Stop in today and check it out for yourself!

I needed the electric start fixed on the snowblower, it had quit working in Jan 2015…read more Used their pick-up/return service and the fall tune up which was a reasonable charge. Explained about the electric start, expected additional repair charges, but it was fixed at no additional cost! When the first snowfall happenned I doubted it would work right, but it started like brand new!! Had the best possible experience with their service!!!!

We will never buy anything from again. We bought a hood. When we picked it up the salesman put…read morethe range hood in the backseat of the truck without us seeing it. The smashed and the hood was dented. I wanted a new one ordered and delivered. They would not deliver it or compensate us for waiting for the new one. about making a sale than their customers.

We were looking for a new sofa for our vacation home. It's hard to find furniture in the Northwoods…read morethat isn't hokey "cabin" furniture. This store, however, had a nice selection, if small. We found what we wanted, at a fair price, and they delivered the next day. They even took away our old sofa. Highly recommended!

In the spring of 2024, we were looking for a new bedframe for the master bedroom in our summer lake…read morehome. I stopped-into Minocqua Furniture to browse their showroom and found a few bedframes that were close to what I was looking for. Rebecca offered to help me and I pointed-out a couple of examples on their floor explaining that they were close but not exactly what I wanted whereupon Rebecca told me that they could custom make a bedframe for me so that it matched exactly what I wanted. I was delighted and spent some time going over specs and measurements. A reasonable time later, the delivery folks showed-up on my doorstep with my beautiful new bedframe, assembled it and removed the old bedframe. From start-to-finish, these folks were so great - helpful, responsive, resourceful & creative. And, on top of all that, I paid a very reasonable price for a beautiful, custom fabricated bedframe! I would absolutely do business with these terrific folks again.

The owners are the worst people! Horrible awful people don't buy from them all their stuff is…read moreshotty and they re-sell used mattresses as new! Gross! They treat their employees very very badly!!!

I don't understand why businesses want to be political. Prices are high, service is ok. Nothing…read morespecial about them except not much competition.

Had a great experience shopping here. Jane was great! Fast responses and willing to check a price…read morequestion. We love our new couch and ottoman. The couch even came with the decorative pillows!

Definitely recommend going to Boxdrop Mattress! Jane was wonderful to work with.... She took her…read moretime to help us find the perfect mattress for us and at such a great price!!

We are having a problem with the motor on our recliner. Paid for a new motor and then they sent the…read moremotor back because they have a six month policy for holding on to parts. Their policy is no refunds. My father became ill and was placed in hospice. That became my priority. I wrote them and they give no response. Terrible customer service. No compassion. Once they have your original money don't rely or believe the warranties on the product. Very disappointed.

We went to look at a specific recliner that they sell. The Flexsteel Zecliner. Sales person was…read moregreat. Paid for the item over the phone. We were never given a receipt of any kind. After payment or upon pick-up. We picked up on a Tuesday, but didn't set the chair up until Saturday. My wife slept in it one night. Feet dangled off the end of recliner. Description says for people over 6 feet. My wife is maybe 5'4' Next day she said she couldn't adjust to the foot dangling & wanted to return. Called the store. We were told they had a 24 hour return policy. We were never told this verbally and since we never received a receipt, were never given written notice. Had we known there was a 24 hour return policy, we would have picked it up a different day. Have never heard of 24 hours to adjust to furniture. Contacted the sales person. She talked to her manager. He agreed to accept our return as long as we could do it that day and our money would not be refunded. We would only receive store credit. We kept the chair and are selling it privately. It has never been used since. DO NOT EVER, EVER BUY ANYTHING FROM FURNITURE & APPLIANCEMART.