We recently had new windows installed in our home. We were surprised to see one installation…read morespecialist show up, rather than a team. He explained that he had a tool called a "squaring pole" which allowed him to do the job accurately on his own. We are very happy with the results. BCW Industries (squaring poles.com) is where his company purchases these handy gadgets.

Our roof contractor subbed out windows to Kolbe and I wish I had researched and seen their bad…read morereviews. Within a year we have multiple cracked windows and one where apparently an impact you can't even see on the outside popped a large chip off the inside of the window. They refuse to cover that under their warranty. The hardware is really cheap feeling and falls apart when using it. I regret even getting new windows, I wish I could have my $60,000 and old windows back.

Their casement windows prematurely rot. Some of mine have rotted in well under 10 years. Others…read morecontinue to rot almost every year. I have replaced over twelve of them. They are very expensive and the only way to get them to match is to buy Kolbe replacements sashes. You would think that Kolbe would, at the minimum, offer a discount for these faulty sashes. The opposite is true. This year more are decaying. The price of one radius replacement sash 30" x 60" was quoted at $2,400 dollars, not including labor to install it! What disturbs me the most is that they are overcharging for the repalcement of their faulty and poorly constructed casement window. I called them last month. They promised that the regional person would get back to me. That has not happened, even after two more calls. Very disappointing, that a company would behave this way. And they promote these windows as qualit windows. Wow.