My dad and I went yesterday afternoon to repair his iPhone. It was having a screen issue where the…read moredisplay was tinted red. When we arrived, we are immediately greeted and we explained the issue. The greeter sent us to the front, which we explained the situation again. The person in the front first thought it was a settings issue, and tinkered with the settings, but no luck. Other helpers came to debug as well, but didn't have luck. They then thought it could be a software glitch, so they asked if they could factory reset the phone, in which we said ok. We sat and waited in table while they reset the phone. It took some time, but after the reset, the screen was still tinted red. They then said, the screen must be the issue and it needs to be replaced. Since, we bought it within a year, they mentioned no change due to being under warranty. They mentioned a two hour wait, so we decided to have dinner and come back. Two hours later, the iPhone came back in the estimated time, and it the display is much better! There is no more red tint and everything looks correct. Unfortunately, they did have to remove the screen protector and case, so we may have to get a new screen protector and recase the phone. However, every worker that helped us worked together in getting the display fixed. The vibe is pretty loud and collaborative, but there are ample chairs to sit and wait while get helped from the staff. Of course there are the phones, iPads, watches, and other items you can buy, and it's in the flagship pricing ranges. Honestly, I am giving Apple 5 stars because of the great customer service and nice vibes. Even though it took a while to get it fixed, we were able to eat at the mall while they fixed it. Glad that it was convenient to get it repaired there when we had issues with the iPhone. Overall: A

I bought a phone from this location. Years ago, I got my IPhone 10 at this location…read more It seems like a less busy location compared to Florida Mall at the time. The service at this location is always nice. The team seems to care and don't pressure you for a sale. I've been to plenty Apple stores, and this one and Altamonte are my favorites.

I happen to stop for dinner near by and had no plans on visiting this store. I am so glad I did…read more It's a stand alone location on the same plaza Target is located. I originally called the Verizon's customer service number with my questions but they were not too clear with their answers. I was greeted by David right away. Gave him my contact information and walked to a sitting area. David went above and beyond with a lot of patience answering all my silly questions. He explained all the scenarios and possibilities, helping me to make the best decision. Verizon needs more David's in their stores. He was joined by Adam who was also very helpful and polite. I didn't make a decision on a phone but I left with a different home product to try. I will be back for the phone now that I have the best information to compare. I hope to have another David customer service experience when I return.

The store manager working on 3/9/26 was unapologetically apathetic and seemed completely…read moreunconcerned about the customer experience. I arrived at the Millenia location a little more than an hour before closing. When I walked in, the store was nearly empty--about five customers and five Verizon employees. With an equal number of employees to customers, I expected a timely and efficient experience. That was not the case. After putting my name on the waiting list, I waited while three employees stood together having a long, casual conversation and completely ignoring customers who were waiting. After more than fifteen minutes, I politely asked the manager if someone could assist me. I was told that because the store was closing in less than an hour, everyone was "too busy." That explanation made no sense considering I had just watched multiple employees casually chatting instead of helping customers. Now everyone understands being a frustrated customer in a busy store with overwhelmed employees. What's much harder to understand is standing in a nearly empty store, waiting patiently, while employees talk among themselves and ignore customers. To make matters worse, the manager didn't appear the least bit concerned when telling me no one could help. She even suggested that I call customer service instead--even though I was already standing in the store waiting for assistance. In the end, I waited over an hour for help (which can easily be verified on the in-store cameras), despite there being available employees. There was no sense of urgency, no apology, and no effort to improve the situation. Is this how they treat all their customers? Extremely poor customer service and a very disappointing experience.

The are very honest people and professional! The clerk explained everything that could be fixed and…read morethe prices of each.

very professional, but they couldn't help me I recommend…read morethis business but I do not recommend SD mobile solutions

Today 6/25/23 at approximately 3pm, I went into the store to ask for assistance. The workers were…read morevery condescending and sounded like they would rather eat manure than help with problems. I had walked in, and immediately, 2 workers got up off the table and WALKED AWAY while one came up to us with a "ugh what now? Err I mean... How can I help you???" There was another older gentleman there and while he was explaining his problem, all she kept doing was gaslighting him to make it seem like it's not her (the companys) fault. If AT&T is (as she puts it) "just there to provide cellphone service" then what exactly is your existence doing in the building?

Very racist business and it's sad especially since they're all Hispanic. I went in there to open a…read morebusiness account and they kept changing the requirements. The first day they asked for a business credit card, I came back the next day with a business credit card along with all my documents and instead of verifying the validity of the business through a government agency, they used "Google" My business is from NY and I'm opening in FL so naturally the business location in NY is closed. But more loopholes as the conversation went on! They were very condescending as if I didn't do my research prior to opening a business mobile account. Super disappointed. Don't go there unless you're Spanish or they'll treat you like you don't belong

Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

All I can say is WOW! Went here to upgrade my MacBook Pro. I bought it in 2012 and it was running…read morelike a dinosaur. Everything would take forever to load and I was thinking of getting a new one. Took it here to get it serviced and with their recommendations I added a TB of memory, changed out the HDD for an SSD , and upgraded the RAM. Saved myself a solid $1300 . These guys know what they're doing and they are super professional. Highly recommend.

5 Stars plus! I have been a satisfied Spectrum customer for years. They just try to keep getting…read morebetter and better with service. It's worth the cost. My experience at the Spectrum Millenia store Orlando yesterday was beyond any customer service I have received at any type of business. Michelle, store manager was kind, patient, and listened to my concerns. Helped me through my problems. Went beyond her duties. Christopher is an employee that any business would love to have on their team. What an incredible man. He greeted me at the door and was quick to work me through my issues. When it was beyond his authority, he quickly found Michelle and they got it done. Spectrum, treat these two with great respect and know that they are the future to the success of Spectrum.

My family and I have been Spectrum customers for YEARS. After leaving AT&T many moons ago, we…read morethought Spectrum would be a GREATER fit for us - not only in terms of price but also, in terms of customer service, ACTUAL service and just all the little things you expect with a provider of this caliber. And for years, they were. They would work with us when our router went bad / out. They would send out technicians fairly quickly to address any modem or whatever issues would arise with our service. The customer service was usually quite good with the exception of some technicians being a bit standoff-ish from time to time. But alas, we give grace to service providers as their job can get difficult dealing with customers of all strokes day to day. Nonetheless, we were happy MOST of the time with our experiences with this provider. Sadly, all this shifted within the last 6 to 7 years or so. With the onset of 5G and now the rise of AI and data centers, it SEEMS, the quality of service has gone down explicitly. Now, I am no technician and can't say how the overall electrical grid is being affected by everything and the sheer loads of all things that require power. However, the coincidence between all mentioned (i.e. introduction of new 5G towers and now introduction of data centers scattered about central Florida) SEEMS UNCANNY. Maybe it's my tin foil hat buzzing but it's hard to disregard that within the last 6 or so years, our service with Spectrum as a whole went from good to pure TERRIBLE. And in the last year alone, our service is damn near not useable because our internet goes EVERY SINGLE DAY for HOURS at a time or even the entire day! It has gotten to the point, where a tech has come out to replace our equipment almost MONTHLY. It is very infuriating. Working remotely from home has become IMPOSSIBLE most days which is resulting in us not being able to work remotely unless we use our personal cellular hotspots. On top of that, when they do send a tech to replace our equipment, it gets replaced with refurbished equipment and NOT new equipment. There was one instance, a tech replaced our prior equipment with equipment that was FILTHY. We were flabbergasted that no issue was taken when the point was raised that the equipment replacement was DIRTY! I just don't even understand WHAT IS HAPPENING at Spectrum! This is simply NOT ACCEPTABLE and as I type this, our service is STILL OUT and has been out since LAST NIGHT! I hate to say this, but Spectrum will eventually force our hands. We will eventually need to look for a different provider because what is the purpose of paying for Internet service we cannot use!?! NOTE: I'll be posting this review for all the Spectrum offices as I don't know which office they send their techs from and where they route us to since we get called from a different number each time when our internet goes out and we have to reach out to their office(s). ADDITIONAL NOTE: This office is the closet office to our residence.

My family and I decided to trade our phones in at this location and found that the overall…read moreexperience was super simple and easy. Q helped us, and he provided amazing customer service. He answered all our questions and was extremely knowledgable about the whole process. I even went back a week later and he remembered our previous visit. I'll be coming back to this location in the future.

We visited just to inquire about the cost and deals of the Iphone 16. We were immediately greeted…read moreand helped by an attendant, who asked whenever we were T-Mobile customers. We told them we were and they showed for our plan we could trade in our phone for 150 discount. We would have gotten a larger discount if we switch to their new plan, but it would have cost more per month. They also mentioned that the phones are locked until they are fully paid after 2 years. They also advertised their home Internet service, but weren't aggressive when we politely declined. They also suggested to check with Apple store nearby to see if they have better offers and unlocked phones. While we didn't buy anything, we appreciated their honestly and friendliness. They were very helpful with our inquires, and didn't pressure us to buy anything. We found the store to be small, but organized and clean. The store is located in the second floor at the mall of Millenia and next to Macy's. The friendly, honest, and helpful staff is the reason why we are loyal to T-Mobile. We will visit again and buy other items when needed. Overall: A

The workers here are fantastic, especially the manager and the female workers. I didnt really get…read moreto speak with the males that worked there besides on that was really nice. They all try to help you with choosing the best option money wise.

hi my name is amilcar, me and my wife both 2, 17 cell phones the sale rep , antonio and matheus…read morethey help us very well. fantastic job guys. thanks for you help.

This man is absolutely incredible! In addition to being…read moremobile, he is also quick! Last night, my screen went completely blank, and I was at a loss for what to do. I was shocked when Cellupart, whom I found on Google, came to my place of employment and fixed my phone in 15 to 20 minutes. He also fixed the charging port on my iPhone 13 Pro max, which I've owned for years. I'm very grateful that I found him because other companies quoted 2x times more $$

Terrible service! Grease fingers left his print on the inside of the glass he replaces & over…read morecharged me to never answer back to fix it.