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    Metro By T-Mobile

    3.4 (5 reviews)
    Open 9:00 am - 8:00 pm

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    9 months ago

    Sri was extremely patient and very helpful with my issue. He took his time with making different phone calls and with helping us. 8/31/25

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    6 years ago

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    6 years ago

    Love this location! Super nice staff Darien really helped me out. They made the switch over effortless.

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    8 years ago

    Best metro pcs ever. Employees are so kind and always give the best deals !!! You guys rock

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    10 years ago

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    T-Mobile

    T-Mobile

    1.0(1 review)
    3.9 miRosemont, Horizons West / West Orlando
    Virtual estimates
    Shipping

    I went to this location in hopes of turning my phone back on but I couldn't because T-Mobile locked…read morethe phone so I had to purchase a new one. I was paired with the guy named Alex and he seemed genuinely happy to help me. Sadly Alex did the opposite. I wanted to get the new iPhone 12 Pro Max but since they weren't out yet he told me it would be BEST to just lease the iPhone 12 and wait until the pro max comes out. He said and I quote "Once it drops you'll be able to come in and trade this one back in" IT WAS A LIE AND HE KNEW THIS! I'm assuming they get some type of commission if they sell the newest iPhones so he just scammed me into buying this phone. I'm now stuck with paying it off INCLUDING the screen protector AND phone case. If I did decide to get a new phone I will still be forced to pay the remaining balance off on this phone and the accessories! That's completely ridiculous and so evil of him to do. I don't recommend this location AT ALL! They clearly know NOTHING about how things work with the company they work for. I know to do more research myself before stepping foot in another establishment so this is just a lesson. It's still completely disgusting the way he stood there and lied in my face about being able to trade this phone in with no problems. Just gross!

    From the owner: Visit the T-Mobile store in Orlando and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5422 N. Orange Blossom Trail can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

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    Metro By T-Mobile - electronics - Updated May 2026

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