Went to this location to turn in my old phone & they wouldn't take it…read more This is after they text me to remind me to turn it in. Thinking about switching to another service now. Will not return.

Worst T-Mobile "experience" center I've ever been to I get better service at Waffle House. They're…read moreslow always long wait times, there regular locations are better than these "experience" centers. I had to wait an hour to fix the service they gave me with the wrong promotions, in the past I've waited over 45 minutes for a simple screen protector. Never going back here again.

Exceptional Service from Nicholas at AT&T Clearwater…read more I want to recognize Nicholas at the AT&T store on Gulf-to-Bay in Clearwater. I've visited this location many times, and every single time Nicholas has been consistently kind, courteous, and professional. His patience is extraordinary -- no matter how many questions I've had, he has always taken the time to make sure I leave completely satisfied. Salespeople like Nicholas are rare. He represents AT&T with integrity and genuine care for customers, and I sincerely hope he receives the recognition he deserves. I've been an AT&T customer for over 20 years and visited many different locations, but by far, Nicholas has been the best representative I've ever worked with. AT&T is very fortunate to have him on their team. Not only that I receive excellent service, but I did receive good value for my money and a good plan. PS I have dealt with others in this location and I have to say you scored with this team five stars all around!!

Julie was phenomenal! She handled the whole store with ease my herself! She is definitely a valued…read moreemployee! Took care of everyone who came in and didn't turn anyone away unlike my experience at the fort Harrison att! I went there first and the vibe was not welcoming and it is significantly closer to my hiuse but Julie on 19 had 3 people in the store and still welcomed me in and multitasked to get my phone activated while handling everyone else in a timely manner

Very impressed with Kayla and the team. I called to make sure they had the part, they did. Walked…read morein, dropped off, and picked up a few hours later! Their partnership with the phone company is handled very smoothly, didn't have to deal with any hassle at all regarding an extended warranty fix. Kayla has a great service skillset, even when faced with combative customer behavior. I can't imagine what these employees deal with on a daily basis. But they do a great job. Thank you!

Horrible experience. Dealt with Align and Nick. Had an appointment Saturday morning 3/23, 2026 at…read more10:00. Arrived promptly at 10:00, store didn't open for 10 more minutes. Was told I will get a call in a few hours when phone is ready, never happened. Came back on Monday, called first and they said phone was fixed. Phone was NOT fixed, all contacts were not put back on my phone and Align said if I wanted him to do this, it would cost an additional $149. So either I go to Tmobile, or download an app. I told him Nick told me they would do it, and he said Nick was new and didn't know anything yet. Align was rude and I will never ever go back there again. I now have a cell phone that still has the same issue and I invested $98. on a battery for a phone that was not fixed.

Amazing customer service! I went in to buy an e-bike, and it was a very good experience! I…read morerecommend 10 out of 10. The customer service i experienced was true and honest. It's good to see businesses out there who care!

Needed to replace my worn down battery on my Galaxy 24Ultra. Was in the area, but had already…read morehoned in on this shop based on ratings, so I stopped by to see if my battery could be immediately replaced. Mani confirmed he already had an OEM battery and could do the job in 45 minutes. He beat it. Price was reasonable and I wasn't going to price shop when he said his timing and cost. The added plus is his German Shepard puppy that would love to interact with the customers! Highly recommended!

Mani was very knowledgeable about my iphone and helped me choose a replacement since mine was…read morebeyond repair. Great price! He's helping to restore my settings. I 100% recommend this business.

WE ARE retailer specializing in unlocked cell phones & accessories, plus on-site repairs.read more

From the owner: Cell Phone Depot is a full-service provider and authorized dealer for T-Mobile, Ultra Mobile,…read moreSimple Mobile, H20 Wireless, Go Smart Mobile, Net10 Mobile, Verizon Wireless, At&T, and Sprint. We have a full service and repair facility for most cell phones. We have a full line of phone and tablet accessories. We have the best prices in the market. Call us today for more information!

Our television died last night, and after recycling it, we came to Best Buy for a replacement. They…read morehave the best selection and prices, in our opinion. We want a 50 inch Insignia, and when we looked online, it said it was on display. We look at the televisions, but can't find the 50 inch we want on display and working. We ask one of the guys back there and he shows us where it is and turns it on for us. We tell him we'll buy it. But he doesn't help us. Michael gets a cart, and as we are going to the front, Tony tells us to make sure we stand it upright when we transport it. He also adjusts it on the cart so that it's level and even. We tell him we appreciate his help, and we mean it. The price is reasonable, and we earn points by buying it here at Best Buy. Customer service is lacking in some areas, but Tony proves that it is alive and well in other areas. He's a five. Other guy is a 3.

Wow! Been awhile since we have been here and we came to replace our granddaughter's iPhone that was…read morebroken but under service warranty. I had forgotten how large this place was. Very impressive with the amount and variation of items they carry. I knew they carried a lot of computer items, televisions, cameras, games and appliances. I did not realize they carry exercise, health items, online home items and home security items. I was really shocked at the variety of items. Of course I miss the sales racks of DVD movies since I have a very large collection. Unfortunately one thing hasn't changed is long waits for customer service. My wife did make an appointment with the Geek Squad and brought the paperwork for the service warranty. However the phone was busted and couldn't be booted. After about two hours with the Tech, she was told she needed to provide our granddaughter's email and iPhone password, which we didn't have. Why it would take 2 hours to figure that out?? Now we have to go back again and hopefully get it replaced. Sad. Selection is enormous. Prices are great. Customer support not so much.