This was by the far the best experience I have ever had as homebuyer. Jeff is a complete…read moreprofessional. He mounted 8 TVs in my house and did an absolutely amazing job. One of which was above our fireplace into stone and he also did three side by side in my game room. I am a neat freak and he met my high expectations. Everything was perfectly centered and looks incredible. He offered plenty of suggestions that helped with the process and added a few extras at no extra charge. The price was really competitive, there is no way I could have found anyone better. I'm so happy that I used him and I highly recommend him to anyone.

From the owner: MTI is Ohio best DIRECTV Commercial Dealer, using only employees and always free installation +…read morelifetime warranty why would anyone actually pay to pay for something ?

We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

Worst cable provider ever when it comes to billing. Ever since I started with this company I had to…read morecall in at least 10-15 times a year because my bill keeps magically going up without Warning. Now that Directv has been bought out by TPG it has gotten much worse. Not only are they jacking my bill up unceremoniously, they are now deleting channels that I had in my package that I EXPLICITLY PAID FOR and now they say "oh you have to pay a separate charge for those channels as those were given to you for 3 years complimentary. You talk about blatant highway robbery and a bunch of Motherf%^"ing thieves who clearly are looking to rip off people anyway they can. This was the final straw. Jacking my bill up is one thing but doing it and deleting my channels that were in my package before is clearly shady business tactics to try and screw customers out of more money. Stay away from this company. I had them for ten miserable fuc%ing years and it's not worth the headache or trouble anymore. Kiss my a$$ Directv you just lost yourself a customer and many more to lose I'm sure.

IN MY AREA IN MICHIGAN DIRECT TV Repairman do not work on weekends. My service went out twice in…read morethe last month on Friday Night. When Sattelite is lost it switches to Internet which is great except they shut it off after 12 hours. Why? Who knows.? So for 2 weekends in the last month I had no TV. WHY SO THE SH@TTY REPAIRMAN CAN WATCH TV ALL WEEKEND. WTF??????

Spectrum Store centrally located on Chagrin Blvd in Beachwood. It's a convenient stop while you're…read morerunning errands in the area (plenty of retail stores nearby) or dining in the area. It's also in very close proximity to the highway. I found myself at this store after deciding to discontinue my relationship with Spectrum after 8 years (!). I stopped in to drop off my Internet equipment. AMBIANCE: Sizeable store with limited phone inventory in the center of the store, lounge area, and checkout. I was surprised to see that the lounge area even has a big screen TV with sports. The decor is very simple and the store looks too large for what's inside. SERVICE: While I had my fair share of negative interactions with Spectrum, this was probably the most pleasant. Transactional but cordial. I quickly presented my equipment, it was verified, my ID was checked, and I was quickly on my way. PARKING: Shared plaza parking lot. Plenty of parking available. I won't be returning to this store since I'm no longer Spectrum customer. I would recommend this store to anyone who is. The service is quick and pretty nice.

I would give them zero stars if possible. Run don't walk away from this company if you have a…read morechoice!! We've had 3 internet outages in the past 6 weeks and each one is longer than the previous one. The last one was three days!!! Once an outage hits you can no longer contact the service org as they shut down communications except for auto messages. I'm not sure sure who manages the service department but they need to find another job because their suck at this one. In fact they should change the name of the customer service department to "customer no-service"... I simply can't put into words what a joke this place is.

i used this company for my tv and they were great! super easy install!read more

From the owner: With 40 years' experience we do installations and service DIRECTV, Dish Network, STARLINK, Hughes…read moreNet, Internet, SONOS, security cameras, install TV,s, plus Local off-air antennas.

My experience at the retail store was quick and easy last weekend (16 Nov. 2019). I came to return…read morea wireless router. The problem I had recently was with customer service and locating this store. CUSTOMER SERVICE -- I called this location before I arrived to make sure that they were still open. No one answered the phone and the voicemail stated that they closed at 3pm, on Saturday. I was confused because a google search (via google reviews) showed that they were open for business. To add to more confusion, the actual COX website did not have any Cleveland locations on their list of locations so that got me frazzled because I didn't want to drive to Parma to see the store closed. I called Cox Corporate (not the store) and spoke to customer service Rep. He was not able to help me to determine where the Cleveland location was or what time they were opened. He did the google search I did but that can not be reliable at times. He also was unsure why the Cox website didn't list the store under locations. Anyway, I went to the Cox location via google search and hoped they were open since no one at the physical store was answering their phone. Thank goodness, they were open. Step it up Cox Customer Service. COX INTERNET -- I had a good experience with having Cox internet for 1 year and 2 months. I only cancelled because the plan increased in price after 1 year to $77 per month (normally, new customers get a deal for the 1st year). If I had a roommate then I probably would have kept my internet service but I have data on my phone. **** - 140 total reviews in 2019 - 349 total overall Yelp reviews - Reviewed on 23 November 2019

An update to my post a few days ago. I have posted about a changeover from Cox to Spectrum, I had…read morestated about a lack of training for the technician, and was unable to hook up my one tv without using both the new controller and the old one to control the sound, also our tv upstairs in the bedroom wouldn't work after he left and my printer would not connect and print. I called my son, who is sales representative For a major carpet company and has nothing to do with a cable company, he was able to get our one tv working using just one controller, not two, was able to get our tv in the bedroom back on line, was hooked up wrong and was also able to get my printer back on line! I would suggest that Spectrum invest in a training session for all of their technician, so their other customers would not run into these problems, also if they are not going to return phone calls as per their promise to call you back within 24 hours to just disconnect their phone service, it's worthless. I had called them a number of times, left messages and have never received the courtesy of a call back. They leave no instructions on their controllers or the new system, no channel guide, just tel you to hunt for the information on the computer. Their new controllers are much smaller and more difficult to operate that the old Cox controllers were, especially for an older person. We have been Cox customers since they came into the area, which has been many, many years.

WOW! Internet service has truly performed above expectations. I primarily use the internet for the…read moremost demanding of services-- particularly streaming and online gaming. These include online FPS's that require excellent latency or else they are unplayable. Even with multiple devices connected to the internet such as my Playstation 4, gaming pc, tablets, and phones, my internet speeds have never dipped below 60Mbps which is the plan that I am currently subscribed to. In some cases, they peak at over 100Mbps during initial speed testing. Latency/ping is truly fantastic as well. When conducting a speed test to the closest server, I am rarely over 30 ms. This is exceptional considering I prefer anything below 80 ms. Stability has been exceptional as I have yet to do a modem reset due to lost connectivity. I simply stay connected. The modem they provide is perfectly sufficient for a small number of devices and it has average range. However, for larger houses or multiple devices, I recommend investing in a third party router with external antennas that can provide 2.4ghz and 5ghz connectivity. This will ensure that your devices stay connected no matter where you are in the house. Initial installation was a breeze. They installed the line quickly, efficiently, and were professional at all times. I was able to connect flawlessly after the initial setup. However, I had to call and remind them to come and bury the line in the yard which they seemed to forget about. That disappointed me but it I forgave it as the first offense. I have read complaints from other customers and my experience has been quite different from them. I have a theory on this. This is pure speculation so please take it with a grain of salt. Most of the complaints I have read are from customers who have the 30Mbps plan. The 30Mbps plan is pretty much standard when it comes to internet services. Many customers are switching from Time Warner to WOW! to save the money but stay with their current speeds (most probably have the 30Mbps subscription). This is perfectly fine considering I switched from Time Warner as well to save money. However, I decided to go with the 60Mbps plan because I thought that since WOW! is a relatively new company, their 30Mbps service may be bogged down due to an influx of new customers combined with the lack of resources to handle that bandwidth when compared to a power house such as Time Warner. I suspect that as WOW! Internet grows, their 30Mbps service will see an improvement in stability and throughput. This is all, however, pure speculation supported only by my personal experience with the 60Mbps plan. In conclusion, I have been very satisfied with WOW! Internet service. The following is a condensed list of Pros and Cons. TL;DR Pros: Excellent speeds. Responsive latency. Stable connectivity. Decent Range for average use. Cons: Default modem lacks range for larger homes and multiple devices means investing in a third party router. Had to remind WOW! to come back and bury the line.

Hands down 2nd worst internet provider next to frontier. They never can help you with your internet…read moreissue. And with the prices they charge it's not worth the Hassel. IF you can't get xfinity in your area which is by far the best i would go with starlink as your 2nd choice. Screw wow!​​

I have been with Spectrum from the beginning. I was with the company they bought out and the…read morecompany they bought out, etc. One thing I will say about Spectrum is their Internet service is very good. It is fast, reliable, and when I need assistance they are reasonably easy to work with. However, when it comes to their cable TV service... They are out of their minds! Their price is too high to begin with. Then it seems every time I get my bill the price has gone up. And without any warning. It's crazy! I have switched things around now. I still get my Internet service and landline from Spectrum. And the price is reasonable. The speed and reliability is excellent. But I dropped their cable service and went with an independent streaming service. I get all the channels I had plus some additional ones and I save A LOT of money. You need to do some research of your own. Spectrum can be good and bad. It's up to you.

Worst internet service anywhere! Seriously. Their service constantly goes out without explanation…read more No one on their help lines gives an explanation of what's going on! My advice, get streaming services from ANYPLACE ELSE!! Just don't get Spectrum. They will disappoint you at a premium price! Everyone else is less expensive too!

My son and I just had a great experience with a gentleman named Dre while purchasing an Apple…read moreWatch. He was polite, professional, informative, and no nonsense. Extremely satisfied!

This was the worst experience I have had in the 20+ years I have been with verizon. Alexa the…read moremanager was horrible. After an hour wait plus some Cody set up our new plan which wasn't the best but we needed atleast 1 new phone upgrade so it is what it is. They didn't have the phone we went there for so they had to order it...annoying but again it is what it is. Cody said it would be at my house in 2 days. Fedex tried to deliver it and I didn't realize I had to sign for it but that makes since given the amount of the phone. I left a signed slip to leave it the next day..fedex lied and said they came when I know for a fact they did not..so I called and they said no problem they would leave it the next day....they did not just put another note next to my signed one!!! I had to drive to Bedford to get it. I go in to have it activated like Cody told me to do and I wait again over 35 minutes when I was told 25. Just to activate a phone that should have been in stock. OK the man with a thick accent (didn't get his name)but seemed like he had some management authorities finally helped me when I told him I was getting frustrated...I was finally leaving and done..I thought until I seen the next day I had no data. I went back and they tried to tell me I had to wait AGAIN. 2 people ahead of me. I said I'm not waiting and I saw this girl whom I knew was the manager because Cody rudely said he would be back in the middle of helping us to go say hi to his manager Alexa came in with her child. I recognized her and she had seen me the second time I came in... I asked her if she was a manager and she said yes...I told her what the issue was and how frustrated I was and she offered no apology what so ever. She said the esim was not connecting to the right phone number. I tried to aske her if the man who put the Sim card in should have done it and she had stupid excuses..even at one point telling me Bedford should have done it! I told her Bedford was where fedex was and she thought I went to Bedford to get the buy the phone because she didn't listen to a word I said. I will never go back to this verizon. My whole experience getting a new phone and paying alot of money was horrible and not even an apology. Worst management worst customer service!