60 minute wait just to drop off equipment after dropping service. Associates don't seem to be in a…read morehurry to move people through the line.

I decided to file an FCC complaint online because they sent me a bill for a full month even though…read moreI should have been charged for four days. The Retention Department tried calling me four times. Then they emailed me. I responded to the email with a request that they prorate the bill. They did. Now I'm done.

I have been a dish customer for around 30 years. I pay the bills via bank online service…read more Apparently, a recent payment was lost in the mail. I did get an invoice with the previous unpaid payment in there, which I paid in full. In a couple days after, the service was discontinued without a notice of the date it will be interrupted, without any call or notice of the specific date of the discontinue of service. I called and was charged $15 to continue the service for a couple more days until they got the new payment. They did not believe me that the payment was on the way; and that is after 30 years of paying without complaining of their increased fees. They treat their customers terribly.

Finally made the decision we have been contemplating for a while now to cancel DISH ! For many…read moreweeks we have been w/o receiving several channels. This last week I have reached out both by the Chat site and by phoning several different DISH customer service numbers, both to no avail. The Chat site agent "chatted" briefly about my inquiry as to "when" we might expect the return of these channels then directed me to connect to a technician which would happen after I paid a $5 fee. REALLY ? So I then tried to call several different times to DISH customer service numbers only to get a recording telling me my wait time to talk to a "real" person would be 45 minutes !!!! I could put a "hold call" on which I then would be notified when they could talk to me but both times that NEVER happened !!!!!!! TERRIBLE CUSTOMER SERVICE !! I just hope I can reach someone to let them know when we CANCEL our DISH non-service ! So many better options available out there.

Spectrum (Charter Communications) is the WORST!!!!!! They gave bogus information about when to…read morecancel service related to us moving; and then when I called back to cancel like I was advised, charged us for an entire month after we'd already moved. We'd been customers for years, yet they wouldn't waive that one charge! DON'T GET SPECTRUM!!! So thankful to now have Xfinity!

Spectrum sucks!!!!! You could be watching a program and for no reason you lose your wireless…read moreconnection. This happens very often. We did not have this problem with Comcast ever but now we live in an area with no choices except Spectrum. i hope they go out of business.

You'll be online doing stuff and it just cuts out. I'm glad I did not return the gateway Internet…read morebox that I had before I got this service At least it works.

After a county mowing crew pulverized the internet pedestal along our dirt road in late morning,…read more123.net's crew jumped into action. A crew member was here within 20 minutes (!) to investigate and create an action plan. In less than an hour, a team was assembling onsite to begin repairs and before day's end all residents impacted were already back online. While down, the 123.net crew also jumped in to help me connect online a different way temporarily to allow me to meet a work deadline I was on. Extremely friend, hard-working crew who took our outage seriously and got down the business immediately to fix it. Very responsive and customer-focused, even going above and beyond the repair to help those impacted. Well done, 123.net!

My boss has been hosting with this company for 8 or 10 yrs. I do part time maintenance for several…read moresmall businesses. 1) if you need support, look elsewhere, they will simply close your tickets and blame on the 3rd party DNS. 2) Every time they do server maintenance ALL your sites will be LOST. If you're a small business this can be very critical. this has happened 3 times in the last 5 yrs. Its WordPress, how hard can the migration be, not a good sign for a hosting company!! 3) One man shop -- while, I liked it when he signed on, to it feels like there is only ONE person running this hosting Company and no way to talk to someone or chat with them to get help. 4) There are several options out there, just be careful when you signup.

I'm a pretty new customer. For the price you can't beat this web host. It seems pretty reliable…read moretoo. I noticed that in the upload settings it says 2mb in the upload area of WordPress. If you really wanted that raised you could ask the host to raise the limit or do a .htaccess trick or something. In my opinion you really shouldn't be uploading massive pictures to your site anyway.

Went today with my mom and the service was nice i left with a new phone! Adam was the one that…read morehelped us he was very helpful.

terrible customer service store avoid at all costs go to.the one by kroger so much better customer…read moreservice. the workers here including their manager are super rude. 15 years with tmobile never i paid for setting up and transfer data from one phone to another one they charge 50$ pathetic and on top of that you get charged upgrade fee of 40$

If you have to deal with Comcast/Xfinity the in person stores are the best way…read more The staff is super friendly and helpful. Note they don't handle mobile phone service billing but can do orders. No opposite this is the experience any time I am forced to call their toll free help center. The folks there are lucky to fix your issue at all. Honestly this depends on the person you get, but I would give a 50/50 solution rate. And at that only after a long menu of automated prompts that don't fit your issue. So you may have to call back to speak to somebody knowledgeable from the start again. So...go to the brick and mortar stores if you are lucky to have one in your area.

I visited the Xfinity store in Plymouth, MI on 9/27/26 to activate an iPhone 13 Pro Max on my…read morehusband's existing Xfinity Mobile line. I was there for about 90 minutes. The first representative I worked with was unable to help. I then asked for additional assistance, and a second rep took over. He was kind, respectful, and genuinely tried multiple solutions--he even called Xfinity customer service for extra help. I want to be clear: he did nothing wrong and I don't want him penalized. After all attempts failed, I was told the phone was "not compatible" with Xfinity and there was nothing they could do. That turned out to be false. This same iPhone had been actively working on the Xfinity network under my number for almost three years. The carrier lock only appeared after I bought a new iPhone 17 Pro and tried to move the 13 Pro Max to my husband's existing Xfinity Mobile line. It was only after I left the store that I discovered on my own that the phone was showing "Carrier Lock: SIM locked." Neither the store rep nor the Xfinity phone support identified this during my visit. The first rep then came back and tried to sell me a new phone. I had already explained I was trying to use the phone I owned. I also explained that my husband has critical medical needs and needs this replacement phone working by November 1, 2026, because the defibrillator-monitoring app on his current phone will no longer be supported. When I told the first rep I was going to file a BBB complaint, he laughed in my face. I have since filed complaints with the BBB and FCC. After I filed the BBB complaint, someone from Xfinity executive leadership called me. I explained the phone lock situation, and she said she would escalate it and call me back. Today, when I called Xfinity to follow up, I was told there was no record of the executive team's call o,my case or there ever being a IPhone 13 Pro Max being on my account. The phone still shows as carrier locked, and I am still trying to get it resolved. I would avoid this store for anything involving eSIM activation or carrier locks. The staff appear untrained on these issues, and at least one representative chose to mock a customer instead of helping. If you need real support, go elsewhere or call corporate.

Worst experience here... was lied to, scammed and robbed. The MANAGER Quentin was who was helping…read moreme. First off he put me on a higher plan then I was told. Didn't notice until I downloaded the app and saw the charges. Next I was told the promotion for the Apple Watch was I would get it FREE not true it's in ur bill as a finance fee.. $4 for 24 months.. he was probably counting on people not noticing this $4 on their bill.. Then he tells us if we want to try the Internet for 2 Weeks we can and if we like it then we would be charged if not, just bring it back and no charge and we chose the lower end of Internet, which should've been $40 with no extender and we only took home the box no extender.. I was charged for the higher price Internet with extender bill.... lastley I'm looking over my receipt and I see that my total charge was only $40 but he charged me $60. Where did my other $20 go Quentin? And why did you charge me to activate a phone line that was already active? If you go here, please make sure to pay attention and make sure that you don't get scammed as well. Luckily, customer service was able to help me.

I have zero experience with this location but been a T-Mobile customer for many years. I'm sick…read moreand tired of lack of reliable service within the Metro Detroit area. T-Mobile will nickle and dime charge the customers from over a $100+ in processing fees for their "FREE" phones. If you cancel a line (not in contract) they charge you for additional month and remove any ability to take part in promotions for your lines you still have.

Amy was an amazing sales associate. She knew her stuff and was very patient with my family and I. I…read morewould give her 10 stars if I could.

As far as reliable Internet service, spectrum is the one you want. Not for customer service, they…read moreare terrible. Insulting your customer is not a good quality for any company, and providing bad support along with insults and then playing the handoff game was a worse idea. 10 years of being a customer and never questioned a bill, I just paid it and went on. 10 years of a loyal customer and today was insulted by terrible customer service. I got a spectrum mobile phone and it wouldn't make a call. They asked me if I knew how to turn it on and make sure it was powered up. Yep. Done. Going to T-Mobile for everything

They misled me on the services provided by Verizon and then were unable to help me cancel and…read morerefund the fees for a service I never used.

Brian is a super star at the 5 mile /Northville location. We had a complicated transfer and he was…read moresuper patient and walked us through every step of the way. Thank you for making a headache process and enjoyable and beneficial adventure. Dena F