Steve, the business owner, is easy to talk to, knowledgeable and reasonable priced. I have never…read morehad to wait for service/repairs.

Steve and his staff killed it. iPhone repair and battery replacement while I waited! He has been…read morethere 13 years! Highly recommend.

Wow! What a great…read moreplace...don't go anywhere else...Nassar replaced my hard drive and I was in and out in four hours...this also included Nassar answering my barrage of questions...I thought the price was really reasonable. Patrick W.

there are two men working in the always alone they take your computer and say they can't fix it…read moreand sell you another one that little while later they say they fix and then don't call you weeks at a time when you go into the store to pick it up as a single white female these two big males bullied me out of the store, calling me offensive names, calling me all kinds of things and until I got into my car and left, I would not suggest this business for anyone

Worst experience here... was lied to, scammed and robbed. The MANAGER Quentin was who was helping…read moreme. First off he put me on a higher plan then I was told. Didn't notice until I downloaded the app and saw the charges. Next I was told the promotion for the Apple Watch was I would get it FREE not true it's in ur bill as a finance fee.. $4 for 24 months.. he was probably counting on people not noticing this $4 on their bill.. Then he tells us if we want to try the Internet for 2 Weeks we can and if we like it then we would be charged if not, just bring it back and no charge and we chose the lower end of Internet, which should've been $40 with no extender and we only took home the box no extender.. I was charged for the higher price Internet with extender bill.... lastley I'm looking over my receipt and I see that my total charge was only $40 but he charged me $60. Where did my other $20 go Quentin? And why did you charge me to activate a phone line that was already active? If you go here, please make sure to pay attention and make sure that you don't get scammed as well. Luckily, customer service was able to help me.

I have zero experience with this location but been a T-Mobile customer for many years. I'm sick…read moreand tired of lack of reliable service within the Metro Detroit area. T-Mobile will nickle and dime charge the customers from over a $100+ in processing fees for their "FREE" phones. If you cancel a line (not in contract) they charge you for additional month and remove any ability to take part in promotions for your lines you still have.

Awesome service thats quick and friendly. I would highly recommend them for your cellular issues. A+read more

They were very quick & efficient and extremely kind. They went above and beyond to help fix my…read morephone and even provided me a screen protector at no additional charge. Highly recommend

Very helpful fixed my phone fast wonderful service if I have any problems with a phone or iPad I…read morewould go back

excellent customer service ! great knowledge of phones helped with claim ' amazing Alex was amazing…read moredefinitely go see him for Any of your repair needs Jamie Tindall

Everything went well I love how fast the service went how easy it was to get reconnected how easy…read moreit was to make a payment I'd like to thank you

I decided to file an FCC complaint online because they sent me a bill for a full month even though…read moreI should have been charged for four days. The Retention Department tried calling me four times. Then they emailed me. I responded to the email with a request that they prorate the bill. They did. Now I'm done.

They misled me on the services provided by Verizon and then were unable to help me cancel and…read morerefund the fees for a service I never used.

Brian is a super star at the 5 mile /Northville location. We had a complicated transfer and he was…read moresuper patient and walked us through every step of the way. Thank you for making a headache process and enjoyable and beneficial adventure. Dena F

I am so livid I'm not sure I can even get through this review. I was in your store last Saturday…read more12/4/21 and worked with Mariah Riley. I was very specific in my request of wanting to upgrade my tablet and one phone. Both of which were eligible for upgrades. I made it clear to her that I did NOT want insurance on the phone as well. Mariah took it upon herself to change my entire plan, add two new lines to my plan instead of upgrading my lines and added insurance!! All for what? The extra commission? Absolutely ridiculous. Apparently I'm not the first this has happened to. Please watch every single step these shady folks do and get EVERYTHING in writing. I've learned my lesson. Now I understand why I shouldn't order a phone and why I should sit there while they waste time activating it bc it's the only way to prevent this scam!!!

The MANAGER of all people, added a line to my account without my knowledge or permission just to…read moremake the store look like they got a sale when they didn't. My trade in of $700 also mysteriously hasn't been credited to my account. After being jerked around by the GM I was essentially told that manager no longer works here obviously for committing fraud however won't take ANY action to resolve the issue. After a lot of hassle I wouldn't recommend AT&T in general but at very least avoid this specific location that clearly uses unsavory business practice and lacks customer service.