I've chosen to host with Nexcess for nearly 8 years, after operating significant hosting companies…read moreof my own for 7 years before that. My company currently runs a managed dedicated server at Nexcess using InterWorx. This company has grown by leaps in that time. They've had growing pains, but comparing "how the sausage is made" between Nexcess and others, I'm very happy with our choice. Nexcess is one of few providers that genuinely optimize the server environment to your advantage. Their support isn't outsourced and has historically been stellar in spite of a rough patch a few years ago. I continue to recommend Nexcess to anybody that needs every last ounce of performance. Full disclosure: Nexcess currently engages with our digital agency for SEO and inbound marketing. This review was not motivated as a part of that engagement.

I've used virtual hosting since the beginning. I moved all my sites to Nexcess. For Wordpress it's…read moreone of the best. http://greaterdiversity.com scores an A.

I went with this company on the recommendation of a friend in the industry. From day one there was…read morevery little conversation, until it came to signing their paperwork. They responded quickly and kindly. When I followed up the next day to ask the ETA I heard nothing and nothing for the next week on when we could expect a technician to install our new system. I was initially told 5 - 7 days, the start of week 3 I cancelled my service and it took two days to get a response back from them. I wouldn't work with this company, their lack of communication is very concerning.

I picked one star because you cannot pick Zero! Worst company I have dealt with in business. They…read moresell a product you don't really need. I signed up and was paying over $400 per month for the same service I now get at AT&T for $137 per month. Their customer service deserves a Zero rating as well. To top it off their accounting department makes unauthorized withdrawals from your account if you are set up on ACH. Nobody should even consider doing business with this pathetic company!!

We had them for a very long time. Services were mediocre at best but at least it was cheap at first…read morebut every year price went up. Overpaid for equipment that they then asked for when we stopped service which made no sense. Do not recommend. 2 stars because it worked Most times but wasn't quick

The nightmare is finally over with this internet provider…read more Summary since my last review: -Multiple "unexplained" outages. -Discount periods became less and less where I was calling every two months to get a new one re-applied -Final discount ask was not granted and I was only given a slightly higher speed -Cable re-bury effort after our line got cut was redone 5 times and still kept popping up. They claim to bury 18 inches but it looked like 4 or 5 inches at best -Unexplained bill increases. Most likely pulling back their covid-era speed increases by charging their customers. -Customer service chat/phone call is the worst I've ever dealt with. Agents need to have the issue repeated multiple times. You're reporting an issue and they say "excellent, I'm glad to hear that and hope you're doing well". Either not understanding or not listening. -Canceling was very painful. Could not be done through chat, had to be done over the phone, was transferred 4 times and kept getting asked to renew. I'm still getting calls and emails to reactivate my service. I also had to pay Fedex to ship my equipment back, I couldn't drop them off at this location. I know most internet/cable companies are poor but WOW is by far the worst I've ever had. Avoid at all costs.

These guys can make your phones and phone numbers do whatever you please…read more It's nice to be able to sound like an enterprise-level company when we're just starting out, but on the cheap!

I use this phone company at both of my businesses and the service and quality are unbeatable! I…read moredon't have to be put on hold when I can for any reason and the company is local in Michigan so the support is normally right away! If you are looking for a phone service, I would look at this place.

As per usual, my Xfinity bill went up -- this time, it was $8/month from what it had been. (And…read moresome time last year, it went up $1.) Needless to say, I was not happy about this. I tried to find something else online, to no avail. So, I went to the store. They took my name and the reason I was there when I walked in. I waited all of about 45 seconds before someone (I think his name was Rich or Rick) helped me. He looked at my account and saw that 1) yes, it went up and 2) they no longer have that plan. BUT, he found another plan with a higher gig speed and it was $10 cheaper! Plus, he said if I change my autopay from a credit card to automatic bank withdrawl, it will go down another couple of dollars. So, while I wish 1) we had the free broadband for all that they were planning years ago and/or 2) actual competition and availability of internet providers, my experience at the Xfinity office was pretty good.

went to return a cable box and exchange the modem. Very rude employees. Apparently it's a national…read moresecurity issue to exchange equipment. DO NOT go to this location!

Spectrum (Charter Communications) is the WORST!!!!!! They gave bogus information about when to…read morecancel service related to us moving; and then when I called back to cancel like I was advised, charged us for an entire month after we'd already moved. We'd been customers for years, yet they wouldn't waive that one charge! DON'T GET SPECTRUM!!! So thankful to now have Xfinity!

Spectrum sucks!!!!! You could be watching a program and for no reason you lose your wireless…read moreconnection. This happens very often. We did not have this problem with Comcast ever but now we live in an area with no choices except Spectrum. i hope they go out of business.