Very efficient and wonderful service I had with Marvin. He made upgrading my lease and transferring…read moremy data to my new iPhone a breeze- got through the entire process in less than 30min. Highly recommend this location and his expertise!

From the owner: Visit the T-Mobile store in Grosse Pointe Farms and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 18519 Mack Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I've been here so many times and would recommend this store specifically to anyone! Every time I…read morehave come in here, whether it was to buy something or for technical issues, the workers are always so helpful. I highly recommend this store based on the excellent customer experience than I have received in the past.

I figured i would post this review to share my current experience of my switch from Verizon to…read moreT-Mobile. Our family switched over 4 lines initially because of the service being cheaper than Verizon which saves us a few bucks a month. I received the virtual gift cards from T-Mobile initially for my phone and my wife's phone to pay off the balance of our Verizon phones. This promotion was supposed to be supplied to my sisters phone whom lives in Michigan and I currently reside in GA, my sister went to this store and spoke to Mario whom she traded her phone to which was a rose gold iPhone 6s Plus and now received messages to her phone that T-Mobile has no record of her phone at all in the database and we can't receive a promotion WTF IS THIS? which has been a total pain in the ass to receive to say the least. We switched from T-Mobile early January and here we are late February and we have still not received our virtual gift card and they want to do a bill credit at the moment which does not help me at all paying Verizon. I don't care about a bill credit. How about you give me money from your check so i can pay Verizon since I have been literally been given the run around constantly. I've spoken countless times to Mario and the store manager Tabbatha supposedly whom we're supposed to follow up with the territory manager. about this issue with no follow ups. No follow up calls have been received from this store to fix this issue. Here we are on the 24th of February with no resolution in sight and if it were up to me i would have these individuals fired for lack of custodial responsibility. If the first phone my sister ordered was cancelled and i was instructed to order a new phone why wasn't the trade in applied to the new phone.l? It's not that hard to be do your job properly. Would i recommend T-Mobile? Never would i even if the devices and cell service was free. All i receive over the phone are countless fake promises with lackluster performance. Don't worry I'll get my money for the device even if i have to bring this to court because people are not doing their jobs. Is this how you treat your customers like trash on the side of the road. I'll post pictures of the message i received as well.

Beware!!! This is a scam!!!…read more This is not a real company. They use a residential address. They scammed me and don't want others to have the same problem,.

I hired Angelo Froster for a job. He came to my home in January and said that he can do the work…read morebut still haven't. He took my money and haven't done the work yet. Wouldn't recommend him for anything. He talks a good talk but will not produce the quality work he claims he does and will not return the money for the work he haven't done.