I worked with a young lady named Princess. She was kind and seemed knowledgeable. When I went home…read moreI discovered she made a mistake by putting my daughters number on my phone and vice versa. It was very frustrating, I live an hour away, the next Verizon store I went to was a waste of time. She gave me her phone number and she never responded to my calls. I am never going to this store again, I'll go to Dearborn heights they were so much more knowledgeable.

Kara the Manager. Was horrible. Very disgusting attitude, and discriminating against guest. She did…read morenothing to satisfy the customer! And her Attitude was even nasty to the Verizon rep over the phone. I will make a complaint to corporate.

Nexcess is literally a 10-star company. I've been in IT for over 20 years now and they have…read moresuperior support when compared to the other 50-75 tech companies I've worked with during my career. I use Nexcess for all of my hosting including WordPress and Magento e-commerce. Magento is an incredibly powerful, robust, but complex e-commerce platform. It requires reliable and fast hosting to work properly. But due to its complexity, it can be very difficult for many companies to use effectively. Nexcess greatly eases the difficulty of running Magento because their support teams are absolutely second to none. The technicians here have a depth and breadth of knowledge that far surpasses virtually any other enterprise host or tech company I've interacted with. I say this coming from having personally been involved in over 100 different e-commerce projects and dozens of Magento 1 & 2 installations. Very recently I worked with Robin Rosson at Nexcess to to resolve a complicated series of DNS and email delivery issues to help one of my client's stores get back online. The request was marked Urgent and I had a response from a high-level engineer within about 30 minutes. The issue was resolved in about two hours. To compare, any other company would have take 24-48 hours and probably would NOT have found the solution to this issue. Robin helped patch in a hot-fix for Magento 2, adjust DNS PTR, SPF, and DKIM records, and helped us get back up rapidly. It is incredibly rare to find people who understand infrastructure to this degree and get a response from them this rapidly. As for the rest of Nexcess: they are affordable, have a fantastic back-office account management portal, vast knowledge-base, and the hosting administration panel always works. The sites are hosted on top-tier hardware and as long as your site is configured properly, it will load very quickly which improves your SEO. I don't understand any of these other reviews. Personally I think they're bogus and probably written by competitors. To summarize if you're going to host Magento, WordPress, or WooCommerce, do yourself a favor and host on Nexcess. Don't try and save a couple of dollars a month, because when that first major problem happens, you'll be glad to be backed up by their team. Well done Robin and thanks again.

I've used virtual hosting since the beginning. I moved all my sites to Nexcess. For Wordpress it's…read moreone of the best. http://greaterdiversity.com scores an A.

After a county mowing crew pulverized the internet pedestal along our dirt road in late morning,…read more123.net's crew jumped into action. A crew member was here within 20 minutes (!) to investigate and create an action plan. In less than an hour, a team was assembling onsite to begin repairs and before day's end all residents impacted were already back online. While down, the 123.net crew also jumped in to help me connect online a different way temporarily to allow me to meet a work deadline I was on. Extremely friend, hard-working crew who took our outage seriously and got down the business immediately to fix it. Very responsive and customer-focused, even going above and beyond the repair to help those impacted. Well done, 123.net!

Great company, great team, great services across the board such as colocation, fiber and more. We…read morestarted out with business dedicated fiber internet service and it did not disappoint. Great value, price. Highly recommended.