Installer arranged thru Home Depot. Jeff showed up on time after a pre arrival msg was sent. The changeout - installation went like clockwork. Jeff placed and knew where every part went. Removal of the old unit was included. Quite impressive. Total install time was approximately 2hrs. 'Would highly recommend his services. read more

Door Doctor Services - Garage Door Services Near Me - Milford, Michigan

I have used DD at a previous residence and was happy with the services I received. So when my teenage daughter tried to use a garage door when we lost power the door became out of balance and wedged in the tracks when I happened to be away for work. I called DD to see what was available and a tech happened to be pretty close but just off the clock. The receptionist called the tech and he stayed on to stop by and check out our door. He had the door fixed and functioning in 15 minutes. Only a small service fee and my 'to-do' list was shortened before I returned home. read more

Owner of the vehicle was tailgating us on Milford Road on 8:55 pm on a Thursday...I mean like one vehicle length away. Further, we were going the speed limit and this driver (of the white Door Doctor van #171) yelled a bunch of colorful language at my family and I as we pulled into the Old Milford Farms subdivision. I guess, if you hire this company, and you trust them to go into your home, realize there may be some triggers that could set them off...emotionally. Cause dang, all we were doing was driving home from Charlies after a well cooked meal. Maybe...look at other more sane folks to work with in Milford. read more

Door Doctor Services - Garage Door Services Near Me - Milford, Michigan

Garage door began getting louder and louder. Easy set up and appointment scheduling. Technician arrived on time. Inspected everything,found nothing wrong ,explained at times some units get louder. Was a bit surprised that he told me a wire needed to be sprayed with wd40 and he didn't just do it- 30 second job. Charged $65 for service call. Tech was friendly and professional. read more

Great customer service - they were able to repair our garage door same day. When their serviceman was running a little late, they gave a courtesy call to let us know, informing us up to 5 minutes when he arrived. Austin arrived and got right to work. Less than an hour later, our garage door was functional and operating smoothly. No frills. Just great service and I'm appreciative for it. read more

First company I called gave me the same sales pitch that every big home repair service company gives lately. They pull out their tablets and explain how if you don't replace all of these components that are completely unrelated to your issue that there's simply no way that they could give you a warranty on their service because it's really just a band-aid and not a thorough repair. You might as well pay just a little more and replace the whole system, right? Those guys quoted me $1004 for a repair with no warranty and another $1000 to replace the whole door despite my existing door being perfectly fine. Jesse from Door Doctor came out and in the amount of time it took the big company to write me a quote, he had my repair done and done properly for MORE than 80% cheaper than the big company. He gave me lots of useful tips on how to (cheaply) maintain the hardware and keep my door looking new. Stand up against the crummy big name service companies and their stupid sales tablets! Call Door Doctor! read more

This is a company that is sometimes contracted by Home Depot to install garage doors. They installed a Chamberlain door opener for us on July 18, 2024. On Oct. 4, 2024, one of the door cables snapped. Because it was an emergency-type situation, I called another company to help. They said basically that whoever installed the door (Door Doctor) did a horrible job. In short, in the open position, the door was opening to far. This caused damage to the NEW casing and caused slack in the cable line, which led to it breaking. The second company also identified that an important pin was missing that could have caused even bigger issues. It appears they don't know how to install and properly set up Chamberlain garage doors. I called Door Doctor to explain the situation and their primary response was "why didn't you call us first to come and look at it?" Not, "we're sorry you had to spend another $235 on your garage door" or anything like that. Also, was told to expect a call on Oct. 7, 2024, and that never even happened. With so many other options, it's probably better to go with someone else. read more

We have used the services of Door Doctor for many years. They have fixed doors and installed garage door openers for some of our rental properties as well as on our residence. They are quick to respond and if it is urgent, they treat it as such. All of their people we have dealt with over the years have been professional and competent at what they do. And their prices are reasonable, too. We recently had a problem with a garage door opener bracket that broke and the door could not even be physically opened or closed. Door Doctor sent repairmen out on short notice and they were able to quickly make the repair and get it workin again. They also did a quick lubrication of the rail and door wheels and told us their suggested schedule to maintain the door and opener for best operation. read more

Door Doctor Services - Garage Door Services Near Me - Milford, Michigan

Came out the day after I called and replaced my garage door quickly. Tech gave us a thorough walkthrough of how to operate all of the remotes and even took the time to program the opener in my wife's car. Highly recommend! read more

Contacted this establishment today. They had replaced my garage door 15 years ago, installed a new Chamberlain liftmaster unit with battery backup. Had a recent power outage over the weekend, battery was dead, so this morning I called them asking about a replacement battery. Woman on the phone was impolite, snotty and snippy, first thing she told me is that the cost of the service call was X dollars. I can certainly replace a battery myself after seeing the video online. She then told me she spoke to her boss and he said they have no batteries in stock and I should go to a discount battery chain to buy a battery. When I asked for what brand of battery I should buy, she said, whatever they had. Wow, won't every call them again, not helpful at all. read more

Short of begging, I couldn't get this place to return an email saying that I was ready to spend some money! And crickets. I will not beg to spend my money. Don't bother being in business if you don't want to do the work. Mike represented the company better than the owners. Their loss read more

Early & Under Budget Broken garage door. Left them a message after hours and got a call back first thing in the morning. Appointment was made for the next day. Price quote on the spot, and was reasonable. Day of the appointment, email reminder, and text when technician was on the way. Showed up early, finished the job in 30 minutes, and came in under the quote. I'm quite picky about customer service. Door Doctor exceeded my expectations. Strong recommendation. read more

Justin N from Door Doctor came and installed my new garage door opener. He was very courteous and professional during the entire installation. He cleaned up the area afterwards and showed me how the door opener operated and displayed its features. He also realigned the door for a smoother operation. Justin is very friendly and personable. I would highly recommend Justin and Door Docter for any garage door needs. read more

I am very pleased with Door Doctor Services, especially the technician Adam. My door left almost two feet of a gap when I attempted to close. Adam arrived within the time frame. I was informed when he was in his way to my home. My garage is older and he did not turn me away; he said he would do what he could. He was able to fix my issue and for any future concerns he gave me a quote on a new door. They are reasonable and very reliable. read more

This company has been so reliable. I bought my new door opener from them a few years ago and needed service a couple of times and they have been great. The installer that was here today was wonderful, very nice guy and got the job done fast. He arrived within the timeframe promised and I was contacted when he was on the way. I will use and recommend them in the future. read more

I love the service persons (Adam and Ken) who came to repair my garage door today. I've already called their boss to let him know that these two guys are polite, in clean uniforms, respectful and knowledgeable. I called for service this morning at 10 am and they were here at noon -- as promised. They gave me all the options and prices for the different parts I needed and didn't pressure me to choose the higher priced option ever. They are A-1 in my book and I couldn't wait to write this positive review! read more

Door Doctor Services - A broken spring up on the left of this photo caused my problem. - Garage Door Services Near Me - Milford, Michigan

So happy with the service received from Door Dr Same day response when my door broke along with excellent communication and final installation of exactly the right door was appreciated. I would recommend this service and the people who provide this service absolutely . read more

Wow, do I love my new garage door from the Door Doctor! It is gorgeous! Our technicians, Jason and Adam, showed up exactly on time, and were great! They were friendly and professional, and extremely efficient and skilled. The door was up in no time at all, they added the decorative hardware perfectly, and then walked us through the system. And of course cleaned up everything. Thank you Door Doctor and thank you Jason and Adam! read more

Letter I sent Door Doctor says it all: I wanted to thank you for your professional, skilled, and accommodating staff from the front office to the installers. You installed an Elite 8550 to replace an old Craftsman unit at my home in Brighton this week on the same day I called. We are thrilled with it and your price. Your installer was fast, knowledgeable, and courteous. Your follow up on potentially replacing a panel of my door was very quick. I had my daughter call you and you replaced her coil springs in Howell and reprogrammed her keypad for her. Different installer, consistently good experience. I will recommend you to anyone I know needing your services. Another thing we appreciated was your focus on value. You never tried to up-sell and suggested repair might be cheaper, but we knew we wanted replacement. read more

From my initial phone call till the end of the service call everything was done first rate and I felt was treated fairly. Definitely recommend! read more

These guys did a good job with a tune-up to our door. Easy scheduling, on time, fair price. What else can you ask for?

I purchased a garage door opener from Home Depot and it was installed by Door Doctor on July 5, 2016. I had to call them back out on July 7, 2016 ,,because the red sensor didn't work and the door would not close. The gentleman who installed the opened came back an said he had put a staple through the wire. He said that Genie (the maker of the opener) used inexpensive wire and it was difficult to use without putting a staple through it. On July 14, 2016 the garage door opened but it slammed shut with a great deal of force. This happened several times. I called Door Doctor Friday July 15, 2016 and was asked to release the pull to release the door. I explained I wasn't sure how to do that. Jay from the company called and walked me through the procedure. He than asked if I could open the door. I explained I could open it with no problem. He said I would have to call Home Depot and get permission for them to comeback out. I called Home Depot who said that they would call Overhead Doors who contracted Door Doctor to install the door. I could not make an appointment with Door Doctor until they got permission. I made 12 phone calls Friday to get this straightened out. They came out Monday July 18,2016 and I explained that the opener I purchased was a Genie 3/4 hp Silentmax 1000 not a 3024 When I asked Jay about this he said that the Genie 3024 was the same as Silentmax 1000. When asked what was wrong with the door that it slammed he had no answer. I requested that the garage door opened be removed after Jay said that Genie garage door openers are not good. He would not take it down and told me to call Genie to get it removed. I called Genie and they said they couldn't help. I called Home Depot and they are going to replace the opener with a Chamberlain. Door Doctor is very difficult to deal with no 2 people having the same answer. I was told after 30 days I would have to pay a service charge. I will never call or use Door Doctor again. They appear not to want to satisfy their customers read more

Door Doctors was awesome! Our cables broke yesterday, resulting in a very crooked door, bent track, and a door that wouldn't open and close. They came out first thing this morning, fixed the whole problem in less than 20 minutes and were professional and very reasonably priced. We have dealt with other companies and feel that Door Doctors were superior to the rest!! My husband and I would highly recommend!!! read more

I couldn't be happier. They showed up on time, did a flawless installation, demonstrated the system completely and cleaned up any debris, of which there was very little. There is so much bad service out there that we've become accustomed to it. Not with the Door Doctor! Expect more and get it. read more